Fields Volvo Northfield

Fast Professional courteous service A perfect example lf how a Volvo dealer should operate. All expectations set by the service staff were exceeded. No way I would go anyplace other tha A perfect example lf how a Volvo dealer should operate. All expectations set by the service staff were exceeded. No way I would go anyplace other than Fields Volvo. More

Service The service person was very customer oriented and lisent to The customer before giving her input, and went out of the way to get answers. The service person was very customer oriented and lisent to The customer before giving her input, and went out of the way to get answers. More

S90 Service - Right Rear Tire Very helpful service team and car wash / detail was exceptional. There seems to be a large focus on appointments for service. Suggest that the dea Very helpful service team and car wash / detail was exceptional. There seems to be a large focus on appointments for service. Suggest that the dealership plan on a mix of both appointments and walk up service. More

Painless I had to get several cosmetic repairs done along with a scheduled maintenance. Gavin took care of coordinating wheel refinishing, tires, and dent rep I had to get several cosmetic repairs done along with a scheduled maintenance. Gavin took care of coordinating wheel refinishing, tires, and dent repair, along with a 50,000 maintenance in a timely manner, keeping me informed along the way. The loaner car was great, enough so my wife wants to trade in for one like it. Great people to do business with. More

ECELLENT SERVICE Top KNOTCH!! Evey time my vehicle comes in for service and I have a problem Gavin Hamilton has the answer! If he does not you shop foreman Bill Sanders has it! Fas Evey time my vehicle comes in for service and I have a problem Gavin Hamilton has the answer! If he does not you shop foreman Bill Sanders has it! Fast speedy service from start to finish. Love it!! More

service I was concerned because we have low mileage on our cars. Aneta worked with me to keep service to what was actually important to have done. I was concerned because we have low mileage on our cars. Aneta worked with me to keep service to what was actually important to have done. More

unexpected service visit exceprional level of service. customer service at its best. service advisor Aneta did everything to mittigate the inconvenience of having a vehicle exceprional level of service. customer service at its best. service advisor Aneta did everything to mittigate the inconvenience of having a vehicle out of service for a lengthy repair. kept the customer well informed about the repair status. More

1 year check up Very pleasant customer service and kept me informed on status of completion. Unfortunately required keeping the car over the weekend due to brake rot Very pleasant customer service and kept me informed on status of completion. Unfortunately required keeping the car over the weekend due to brake rotor replacement. No issue since I had a loaner car. Warranty covered all the work but concerning that after 8700 miles, required brake rotor Replacement More

great The service has always been great.I have bought a total of six volvos i would never have them serviced any wer but Fields they treat you like one of t The service has always been great.I have bought a total of six volvos i would never have them serviced any wer but Fields they treat you like one of the family. More

Excellent routine service, with a twist I came in for routine 90K miles service and preparation for a long road trip. Service got in at my desired time and kept me updated. The problem I b I came in for routine 90K miles service and preparation for a long road trip. Service got in at my desired time and kept me updated. The problem I brought was that the vehicle was rear ended in a moderate accident (it saved the life of my family and 2 dogs, although the other car was totaled), and I asked them to look the vehicle over since it just returned from repairs. They were able to verify that repairs were done correctly, except for a broken emissions part, which will now be getting repaired by the insurance company. David Ritter was very helpful, listened to my concerns, and kept me updated through the process. I purchased my Volvo at the old location and love the current location. They always make it convenient for me. More