Fields Volvo Northfield

Professional, Convenient, Courteous, Reliable Service Easy to schedule service online. Dates and times are available for your convenience; Menu of services and prices are shown and owner selects package; Easy to schedule service online. Dates and times are available for your convenience; Menu of services and prices are shown and owner selects package; there are no surprises on prices and services. Service coupons are regularly sent at various times during the year. Employees are professional and courteous. Service is outstanding from the service advisors to the technicians and mechanics. I feel confident when I drive away that my car away knowing that it has been serviced by professionals. The customer waiting area is clean and comfortable. Customer service is something that is valued here. Thanks to Aneta and Lorelai and those who worked behind the scenes to service my Volvo! More

a knowledgeable customer service person The service person had a good understanding of cars and what to look for even with my limited explanation of my concerns. Would like to have everyone The service person had a good understanding of cars and what to look for even with my limited explanation of my concerns. Would like to have everyone trained like him More

Great Service! I'd like to thank Javier Melero for an exceptional knowledge, positiveness during the whole process, I appreciate that Javier was never discouraged wh I'd like to thank Javier Melero for an exceptional knowledge, positiveness during the whole process, I appreciate that Javier was never discouraged when met with any unforeseen issues and was always looking for the right solutions. Thank you, Javier. Sincerely, Vera More

Wonderful experience! My service experience was exceptional. Great communication with the staff. Even received a follow-up call from the mechanic to make sure all was great My service experience was exceptional. Great communication with the staff. Even received a follow-up call from the mechanic to make sure all was great. More

Excellent service I love Volvo service. No pressure, just good work. Efficient and friendly people and shuttle home & back. And my Volvo runs Ike a dream. Thanks I love Volvo service. No pressure, just good work. Efficient and friendly people and shuttle home & back. And my Volvo runs Ike a dream. Thanks More

Excellent First Time Experience Being the first time getting service on my Volvo, this dealership was top notch from the moment I stepped foot in the service drive. A special thank Being the first time getting service on my Volvo, this dealership was top notch from the moment I stepped foot in the service drive. A special thank you to my Service Advisor, Gavin Hamilton, for taking the time to thoroughly discuss the issues I was having and take the time to review the notes he'd be giving the technician servicing my vehicle. He promptly contacted me to go over what they had found and give me options. Even with numerous items needing fixed, they had my car ready to go the next day. I can truly say from beginning to end, it was as pleasant an experience as I could have hoped for. More

Efficient and correctly done service. Great employees and quality of service. I have always been very pleased with the quality and honesty of this dealership. I recommend it to friends. Great employees and quality of service. I have always been very pleased with the quality and honesty of this dealership. I recommend it to friends. More

XC40 Service Gavin was an exceptional service writer and kept me informed during the analysis. All of the people I have dealt with at this dealership from my initi Gavin was an exceptional service writer and kept me informed during the analysis. All of the people I have dealt with at this dealership from my initial inquiry through the lease and upon delivery have been centered on the customers’s satisfaction. This store certainly is hitting on all cylinders. Jim More

Excellent AttentyService Highly recommend Field’s Volvo. No heavy sales pressure. No push for extra or unecessary services. No runaround on what is covered under warranty. Plu Highly recommend Field’s Volvo. No heavy sales pressure. No push for extra or unecessary services. No runaround on what is covered under warranty. Plus, great clean loaners. Field’s Volvo is a bit expensive but Volvo is a luxury brand—so pricey parts and services are to be expected. Otherwise, great place to have Volvo serviced. More

Easy with no gliches When everything goes smoothly there is really nothing more to say after "Job well done." Thank you for a wonderful loaner. I loved driving a brand When everything goes smoothly there is really nothing more to say after "Job well done." Thank you for a wonderful loaner. I loved driving a brand new car. More