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Fields Volvo Northfield

Northfield, IL

4.8
411 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 411 reviews

March 18, 2023

The office staff are pleasant, service workers are knowledgeable about the cars, online scheduling is convenient. More

by volvoguy
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 20, 2023 -

Fields Volvo Northfield responded

Thanks for the 5-star feedback! The Fields Volvo Cars Northfield team appreciates your support.

March 07, 2023

Volvo was serviced there. Although I did not purchase here, I will always go here for my service needs. Professional, friendly and always on point, I feel comfortable going he More

by Cynr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 07, 2023 -

Fields Volvo Northfield responded

We are pleased to hear about your positive service experience with us here at Fields Volvo Cars Northfield! Thank you for your confidence in our team and we look forward to assisting you next time!

March 07, 2023

Zoar was amazing as was everyone I dealt with at Fields Volvo. The entire process from start to finish was smooth and painless! I would highly recommend Zoar and Fields Volvo to any of my friends looking f More

by tcgiella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoar
Mar 07, 2023 -

Fields Volvo Northfield responded

Thank you for the review! We are so glad to hear that Zoar delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Fields Volvo Cars Northfield!

February 21, 2023

Perfect customer service, on time, quick and very good job keeping you up to date on what is happening More

by Hegel8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise
Feb 22, 2023 -

Fields Volvo Northfield responded

Thanks for this excellent feedback!

February 05, 2023

Just had my first trip to Fields Volvo with my brand new XC90 - man am I disappointed!! Car is s company car and could not be delivered to Fields because they don’t have a fleet program. I am told because More

by Edgar.Christen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Feb 06, 2023 -

Fields Volvo Northfield responded

Edgar, customer service is our top priority, so it's upsetting that we've let you down. It's very disappointing to see we couldn't accommodate your delivery or loaner car needs, but I can assure you, we will use your feedback to make improvements going forward. If there's anything else you'd like to discuss, please reach out to me directly. Thank you, David Kim - Service Manager - (847) 831-2100

January 14, 2023

Had nail in front tire and though I didn’t have an appointment. Denise got me in and took care of me. She’s the best. Attentive to customer needs , respectful and pleasant. I highly recommend this dea More

by Mare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Jan 16, 2023 -

Fields Volvo Northfield responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Denise and the Fields Volvo Cars Northfield team. Drive safely, and we hope to see you back again down the road!

January 11, 2023

Had my car serviced while I waited. Everything was fine quickly and efficiently and the waiting area was clean and stocked with drinks and snacks. More

by Smo1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 11, 2023 -

Fields Volvo Northfield responded

We are delighted to receive this 5-star review! Thank you for working with the Fields Volvo Cars Northfield team.

December 17, 2022

Has always provided exceptional service and support of the Volvo I purchased from the. I have continued to get it serviced at Fields for the last three years and have nothing but good experiences to take More

by blaisingproductions
Recommend Dealer
Yes
Employees Worked With
Nico Iacullo
Dec 19, 2022 -

Fields Volvo Northfield responded

Thank you for this awesome review of Fields Volvo Cars Northfield! We truly appreciate your loyal business and can't wait to see you again!

October 25, 2022

Always helpful and good about letting me know what needs to be done and how much it will cost before doing it. More

by pamann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ritter
Oct 25, 2022 -

Fields Volvo Northfield responded

It is gratifying to hear that our team gave you a five-star experience! Thank you for choosing Fields Volvo Cars Northfield and for sharing your support. We wish you safe and happy miles ahead!

October 13, 2022

Dave, the service advisor I worked with on latest repair is one of the very best in the business! More

by Marinedrive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave at Fields Volvo Service
Oct 13, 2022 -

Fields Volvo Northfield responded

Thank you for the great review! We are so glad to hear that Dave delivered such a successful service experience. Drive safely, and we hope to see you back again at Fields Volvo Cars Northfield!