
Fields Volvo Northfield
Northfield, IL
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Normal service appointment Satisfied. Having nothing more to add. My service experience with Volvo has always been positive. This is not the first Volvo we have owned. 25 wo Satisfied. Having nothing more to add. My service experience with Volvo has always been positive. This is not the first Volvo we have owned. 25 word review is rediculous. More
Mike Pritchett rocks! Mike picked up my V60 from my home (which is @25 miles from the showroom) to take it in to be detailed. He selected a loaner that operated similarly t Mike picked up my V60 from my home (which is @25 miles from the showroom) to take it in to be detailed. He selected a loaner that operated similarly to my car that I found very easy to adapt to and he returned my car at my convenience. We have more experience with Fields BMW, so we had high expectations....that Fields Volvo has met and exceeded! Linda Crane Boyd Jackson Park Highlands Chicago, Illinois More
Awesome attitude & service My experience at Fields has been consistently excellent. They provide good service with an excellent attitude - always! Thank you to the whole team in My experience at Fields has been consistently excellent. They provide good service with an excellent attitude - always! Thank you to the whole team in service and in sales. More
Excellent Service This dealership provides the best service, they are customer focused and their commitment to their service concept is a model for other dealerships. I This dealership provides the best service, they are customer focused and their commitment to their service concept is a model for other dealerships. I highly recommend them to other Volvo owners. More
My only dealership Always prompt. Always polite. Always keep their promises. I had to go to a different dealership ( geography demanded). I’ll frive twice as far to Always prompt. Always polite. Always keep their promises. I had to go to a different dealership ( geography demanded). I’ll frive twice as far to be sure to come back to Fields. More
Great! It was the usual expert service I've come to expect from Field's Volvo and their staff. I want to give Fields the best review I can, but your survey It was the usual expert service I've come to expect from Field's Volvo and their staff. I want to give Fields the best review I can, but your survey is too demanding. Some of us have a life beyond surveys... There, is that twenty-five words or better? More
The salesperson and tech were very helpful. Everyone at the dealership was courteous and welcoming. Test drive was very helpful and informative. Tech session went well too. Both Tom and Mich Everyone at the dealership was courteous and welcoming. Test drive was very helpful and informative. Tech session went well too. Both Tom and Michael said I could return for more sessions to learn more about touch screen commands. More
Great people to work with. Field’s Volvo has great people who listen to your concerns about your vehicle. Prompt and friendly service. Sales department is knowledgeable and not Field’s Volvo has great people who listen to your concerns about your vehicle. Prompt and friendly service. Sales department is knowledgeable and not pushy. Dealership is clean. More
Professional care still exists I stopped in without an appointment and my salesman saw me and tried to solve my car's problem before I even went back to service. Once in the service I stopped in without an appointment and my salesman saw me and tried to solve my car's problem before I even went back to service. Once in the service department, they got me in to have my car fixed because I was leaving town with my car. They were so great about it from drop off to pick up. More
Pleasant Service quality and friendly people. Car was ready as promised. I was able to pick up the car after the service department closed which was helpful be Service quality and friendly people. Car was ready as promised. I was able to pick up the car after the service department closed which was helpful because I could only get to the dealership after a certain time during the day. More