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Fields Volvo Northfield

Northfield, IL

4.8
412 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 412 reviews

May 18, 2018

First Volvo This was our Volvo experience. The sales person, Julio Cisneros, was extremely helpful and accommodating. The dealership held our car for 6 weeks un More

by First Volvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cisneros
May 31, 2018 -

Fields Volvo Northfield responded

We genuinely thank you for your wonderful feedback. If there is any way our Team may better serve you in the future, please let me know and I will address it immediately. Thank you for choosing Fields, we are grateful for your business. In appreciation, Pat Hubert, General Manager.

May 17, 2018

Smooth and fast Came in for my 30,000 mile service. The experience was fast and effortless. I relaxed in the waiting area and did some work while I waited. Everything More

by gregshea1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
May 31, 2018 -

Fields Volvo Northfield responded

It is our pleasure to serve your automotive needs, thank you. We look forward to delivering the finest quality of service, without fail, in the future. Thank you for making Fields Volvo Cars Northfield your automotive choice. With appreciation, Pat Hubert, General Manager.

May 17, 2018

Fabulous experience. Best customer service!! Let me start out by saying that I had a horrible experience, scratch that, multiple horrible experiences at my local dealer. Every time I attempted to More

by Davey92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janki Patel, Christie
May 31, 2018 -

Fields Volvo Northfield responded

This is great to read, thank you so much. It’s our constant goal to ensure all our customers receive an experience, like yours, on every visit. We are devoted to consistently providing you with an outstanding experience and look forward to your next visit. Respectfully, Pat Hubert, General Manager – Fields Volvo Cars Northfield.

May 17, 2018

Javier and Rafael Excellent service writer/ technician combo. From the time I drop the car off till the time I pick it up, I’m confident that the job will be done r More

by VR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier and Rafael
May 31, 2018 -

Fields Volvo Northfield responded

Thank you, I’m glad we could be of service. We appreciate your feedback and your business and look forward to serving your automotive needs down the road. Many thanks, Pat Hubert, General Manager.

May 16, 2018

Excellent Service Javier always taking care the services that we need for our cars. It is always an amazing experience having our car serviced at northfield fields Vol More

by Nwneth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAVIER
May 31, 2018 -

Fields Volvo Northfield responded

Thank you for both your review and your business. We value your trust and look forward to exceeding your expectations in the future. It is genuinely a joy to serve your automotive needs. Many thanks, Pat Hubert, General Manager – Fields Volvo Cars Northfield.

May 16, 2018

Called for an appointment and got in the same day Bad battery replaced and system checked, just over an hour. What more could you ask for! Checked with parts guy, Barry, who did a great job research More

by Banker1550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry in parts
May 31, 2018 -

Fields Volvo Northfield responded

What else can we say but, “thank you” for your business and for your kind words. I speak for our Team when I say we are truly grateful and devoted to continuing to provide you with only the best experience on your future visits. With appreciation, Pat Hubert, General Manager.

May 15, 2018

Always a good experience Always professional, estimates always accurate, promises always kept. It's hard to ask for much more. I purchased the car from Field's and they've d More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Ryan
May 31, 2018 -

Fields Volvo Northfield responded

It is our pleasure working with you here at Fields Volvo Cars Northfield. We look forward to serving you and surpassing your expectations on your next visit to our Dealership. Thank you for being a valued customer. With sincere appreciation, Pat Hubert, General Manager.

May 15, 2018

Fields Northfield team never disappoints! This service dept helps me keep my '12 XC90 running in tip-top shape even after 162K miles! Love my Volvo! Bought it from this store new. I drive f More

by cretmk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Even my drop-off porter was 5-Star!, Gary Jones, Doug Morris, Tom Brandt, Mark Demma
May 31, 2018 -

Fields Volvo Northfield responded

Thank you for choosing Fields. We are grateful to have you as a member of the “Fields family.” It is our sincere joy to serve your automotive needs. Fields Matters Because You Matter. Warm wishes, Pat Hubert, General Manager.

May 14, 2018

Needed a fix for rattle and checkup Gavin was really terrific handling an old lady!!!! More work than anticipated, but he carefully walked me through the whole thing and kept me informe More

by Patrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gain
May 31, 2018 -

Fields Volvo Northfield responded

Your feedback is very important to us and this is marvelous news, thank you. We strive to provide all of our customers with an incredible experience. We are truly grateful for your patronage. Fields Matters Because You Matter. Respectfully, Pat Hubert, General Manager – Fields Volvo Cars Northfield.

May 14, 2018

Always Excellent Routine service done professionally and with a smile. Always a great experience at this dealership. They take the time to make sure I’m satisfied and More

by I Roll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
May 31, 2018 -

Fields Volvo Northfield responded

Thank you! We’re thrilled to have provided you with an exemplary experience here at Fields Volvo Cars Northfield. Thanks for making Fields your automotive choice. With appreciation, Pat Hubert, General Manager.

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