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Fields Volvo Northfield

Northfield, IL

4.8
412 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 412 reviews

October 13, 2022

Dave, the service advisor I worked with on latest repair is one of the very best in the business! More

by Marinedrive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave at Fields Volvo Service
Oct 13, 2022 -

Fields Volvo Northfield responded

Thank you for the great review! We are so glad to hear that Dave delivered such a successful service experience. Drive safely, and we hope to see you back again at Fields Volvo Cars Northfield!

September 29, 2022

Great Service thanks to Steve. Fixed issue that was on going and very communicative. Appreciate the attention to detail and communication. More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service
Sep 29, 2022 -

Fields Volvo Northfield responded

Thanks, Gina, for the lovely feedback for Steve! The Fields Volvo Cars Northfield team is happy to have earned your five stars. See you down the road!

August 09, 2022

Excellent service and ease of buying. Painless! The entire experience was simple- website easy to navigate and inventory documented correctly which made for an easy experience. Raj was e More

by Kkenney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Singh
Aug 09, 2022 -

Fields Volvo Northfield responded

Thanks a million for the five-star review for Fields Volvo Cars Northfield! We are delighted to hear that Raj delivered excellent customer service and your buying experience was seamless from start to finish. It was a pleasure working with you!

July 23, 2022

Easiest car transaction I’ve ever had. George and the business have everything set up in advance. Total time 35 minutes! More

by Al Parkalob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Jul 25, 2022 -

Fields Volvo Northfield responded

Al - we're thrilled you enjoyed working with George here at Fields Volvo Cars Northfield! We will be sure to pass your kind words along.

June 10, 2022

The worker of this dealership set up an appointment with me on certain time. When I came the car which I suppose to have test drive in was gone. It made me feel disrespectful as client. It was a big no from More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Jun 13, 2022 -

Fields Volvo Northfield responded

This review is concerning to receive. It is our goal to make the purchasing process go smoothly, and I am sorry to hear that the vehicle you were interested in sold. It is never our intention to inconvenience or mislead our guests, and I assure you that we will use this feedback to prevent this type of mixup from happening in the future. If there is anything more I can do to assist you or better your time working with us, please feel free to give me a call. Thank you, Kirill Ruditskiy - Sales Manager - (847) 831-2100

May 06, 2022

Dave Ritter, service manager, is an amazing asset for Fields.Volvo. He is responsive when I call with a question, and knowledgeable and reassuring in answering them, He is accommodating and considerate o More

by pat.ulmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ritter
May 06, 2022 -

Fields Volvo Northfield responded

Pat, thank you for the incredible review and for taking the time to share the ways Dave has shaped your experience! We will be sure to let him know what an impact he's made - and we hope to see you back again for your future service needs. Safe travels! - your friends at Fields Volvo Cars Northfield

May 05, 2022

Excellent service and communication and very reliable. I do not service my Volvo anywhere else More

by hmevis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick iacullo
May 06, 2022 -

Fields Volvo Northfield responded

We are so grateful to have earned your loyal business! Thank you for choosing Fields Volvo Cars Northfield and for stopping by to share your experience. We look forward to your next visit!

April 14, 2022

Great experience all around - sent reappointment reminders , picked up car , sent text during service and notified me when completed . Valet service brought car to my door . Couldn’t ask for any bet More

by jerry.kahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 15, 2022 -

Fields Volvo Northfield responded

Hi Jerry - We are thrilled that our team delivered such a communicative, convenient service experience! Thank you for choosing Fields Volvo Cars Northfield and for stopping by to leave a review. Drive safely!

March 29, 2022

Recently purchased a new XC40. Raj was fantastic throughout the whole process, and it was very straightforward. More

by kermie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Singh
Mar 29, 2022 -

Fields Volvo Northfield responded

Congrats on your purchase, and thanks for choosing Fields Volvo Cars Northfield! It's great that Raj made the process a seamless experience. Happy driving!

March 10, 2022

We recently had service completed at Fields Volvo. Our service advisor Dave was extremely professional and helpful. This is our third Volvo purchase from Fields. We would never go anywhere else. More

by John.alsterda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 10, 2022 -

John.alsterda responded

Thank you for great service.

Mar 10, 2022 -

Fields Volvo Northfield responded

John, thank you for the great review! We are thrilled to hear that you had such a successful experience working with Dave and the Fields Volvo Cars Northfield team. We will be sure to pass on the kind feedback. Safe travels, and we hope to see you back again down the road!

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