
Fields Volvo Northfield
Northfield, IL
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Excellent service and ease of buying. Painless! The entire experience was simple- website easy to navigate and inventory documented correctly which made for an easy experience. Raj was e Painless! The entire experience was simple- website easy to navigate and inventory documented correctly which made for an easy experience. Raj was excellent! If only every car buying experience was this seamless! More
The worker of this dealership set up an appointment with me on certain time. When I came the car which I suppose to have test drive in was gone. It made me feel disrespectful as client. It was a big no from me on certain time. When I came the car which I suppose to have test drive in was gone. It made me feel disrespectful as client. It was a big no from the beginning. More
Dave Ritter, service manager, is an amazing asset for Fields.Volvo. He is responsive when I call with a question, and knowledgeable and reassuring in answering them, He is accommodating and considerate o Fields.Volvo. He is responsive when I call with a question, and knowledgeable and reassuring in answering them, He is accommodating and considerate of my schedule. Dave is an advocate for his customers. He was instrumental in getting Volvo to cover an expensive repair. Dave makes getting your car serviced much less intimidating. More
Great experience all around - sent reappointment reminders , picked up car , sent text during service and notified me when completed . Valet service brought car to my door . Couldn’t ask for any bet reminders , picked up car , sent text during service and notified me when completed . Valet service brought car to my door . Couldn’t ask for any better More
We recently had service completed at Fields Volvo. Our service advisor Dave was extremely professional and helpful. This is our third Volvo purchase from Fields. We would never go anywhere else. Our service advisor Dave was extremely professional and helpful. This is our third Volvo purchase from Fields. We would never go anywhere else. More
First experience with Fields Volvo. 2 recalls to be serviced. They picked up and dropped off my S60. Maintenance is due, but no pressure to perform. Washed the car before returning it. Will certain serviced. They picked up and dropped off my S60. Maintenance is due, but no pressure to perform. Washed the car before returning it. Will certainly look at Fields next time I need a dealership. Good job Patrick, Nick, Dave and Roberto. Changes at our previous Volvo dealer soured me. Fields will make me reconsider. More