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Fields Volvo Northfield

Northfield, IL

Overview
Reviews
Vehicles
4.9
441 Reviews
Call Dealership (847) 831-2100
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770 Frontage Road

Northfield, IL

60093

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Showing 354 service reviews

April 06, 2026

Terrific service department. Explains everything. Completed in time estimated Dry friendly staff. Even the salesman stopped by to say hello More

by wmyers19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
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Apr 07, 2026 -

Fields Volvo Northfield responded

It's wonderful to hear our service team made your visit a seamless one! Thank you for choosing Fields Volvo Cars Northfield and for sharing your support. We hope to see you next time!

March 04, 2026

Very accommodating and the service was excellent. Everyone was very friendly and fulled all my concerns and needs. More

by Lpeterson911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Montanez
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Mar 05, 2026 -

Fields Volvo Northfield responded

Thank you for choosing Fields Volvo Cars Northfield! We are thrilled to hear that you had such an accommodating and friendly experience with our team. Your feedback means the world to us, and it was a pleasure to assist you!

February 02, 2026

Great service. Been going here for 15 years. Took care of all the issues I had. More

by angcalalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Feb 03, 2026 -

Fields Volvo Northfield responded

We're grateful to have you as a Fields Volvo Cars Northfield customer, Ang. Thanks for the review!

January 03, 2026

Steve was very helpful. Took my car without an appointment. Addressed and fixed the problem quickly and effectively. More

by Rosell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 06, 2026 -

Fields Volvo Northfield responded

We are thrilled to hear that Steve was able to help you so effectively and efficiently! We appreciate your business and we are grateful to have you as a customer! See you next time at Fields Volvo Cars Northfield!

November 30, 2025

Cristal was very professional and did a great job. She always kept us perfectly update More

by wernerseyfried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jones, Doug Morris, Tom Brandt, Mark Demma
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Dec 02, 2025 -

Fields Volvo Northfield responded

Thank you for being such a great customer of Fields Volvo Cars Northfield! We'll be sure your high praise reaches Cristal.

November 16, 2025

Clean, super efficient, friendly, customer oriented, detailed service programs, and The best most helpful staff. More

by cks4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Nov 17, 2025 -

Fields Volvo Northfield responded

Thank you for your fantastic review of Fields Volvo Cars Northfield! We're happy to hear that you had such a positive experience with our team. We look forward to helping you again in the future!

October 25, 2025

Dave in service helped us choose the proper tires for our xc 60 prior to cross country trip. He was very helpful and did an outstanding job. More

by jnickele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Jones
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Oct 27, 2025 -

Fields Volvo Northfield responded

We’re thankful to have you as a customer and so pleased to hear you left feeling satisfied and well taken care of by Dave! Thank you for choosing Fields Volvo Cars Northfield and for sharing your rating online. We look forward to your next visit!

September 28, 2025

Good customer service. Nice friendly people, fast service. I been coming here for 10 years. More

by qtliz1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Sep 30, 2025 -

Fields Volvo Northfield responded

There is nothing better than a great review. Thanks for giving Fields Volvo Cars Northfield your business!

September 28, 2025

Always friendly atmosphere, great waiting area with refreshments and internet connection. The service was performed properly, and car was ready on the time promised. The inspection was done with result More

by yurishu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave The Service Manager
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Sep 30, 2025 -

Fields Volvo Northfield responded

We're happy to hear you enjoyed our waiting area and were well taken care of by our team! Thank you for choosing Fields Volvo Cars Northfield and for sharing your experience. We hope to see you again down the road!

Sep 30, 2025 -

yurishu responded

Will definitely keep recommending Service Department at Fields Volvo to my friends.

Sep 30, 2025 -

yurishu responded

Absolutely!

August 24, 2025

The team was very friendly and efficient. Was able to get my car back to me sooner than anticipated. More

by Raymondesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
Report | Print
Aug 26, 2025 -

Fields Volvo Northfield responded

Thanks so much, Raymond. We look forward to your next visit to Fields Volvo Cars Northfield!

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