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Fiesta Kia
Albuquerque, NM
458 Reviews
Fiesta Kia is the place to go if you’re looking for the perfect Kia car for you. Whether you want a midsize sedan or a crossover, our showroom has got more brand-new and pre-owned car options than you can ever imagine. We will make sure to exceed your expectations by leading you to the model that suits your transportation and road adventure needs.
Each model we flaunt in our showroom is packed with features that can make every journey unforgettable. In fact, our showroom features the latest Kia Optima, Soul, Sorento, Forte and Rio models, which are known for their unmatched speed, control, and ergonomics. We want you to experience car buying like never before so we make sure you will have as many options as possible.
We want to make sure that your car will be in perfect shape every time you use it. The moment you drive it off our lot, it starts to lose not just value but also quality, which is why it requires expert maintenance. There will also be times when you need a broken part repaired or replaced. Our service and repair center is fully equipped to meet your car maintenance needs. We have a high-end facility, skilled technicians, and a huge selection of certified Kia replacement parts.
At Fiesta Kia, buying a car doesn’t have to be tough. We offer a number of options to buyers who may not be able to pay cash or those that only opt to lease. You can even trade in your current vehicle to get hold of a more current model. Get pre-approved for an auto loan now and drive the car of your dreams in no time. We are the Kia dealership you can trust when it comes to leasing and financing solutions. Our Kia lease and loan specialists can guide you through the process until you are pre-approved.
If there’s one thing that keeps our clients coming back to our lot to check out and buy new arrivals, it’s our unparalleled customer service. There’s no better way to improve our client’s experience than to make sure that all their questions are answered and concerns resolved. We have expert representatives who are more than willing to provide you with the assistance you need with our services, be it online or over the phone.
Our showroom is safely and conveniently located at 7400 Lomas Blvd NE, Albuquerque, New Mexico. You can visit us anytime. Like most premier Kia dealers across the country, we commit to providing the highest level of customer service to our clients in many areas in New Mexico, including Albuquerque, Santa Fe, and Rio Rancho. We have Derek and his staff to meet you cordially and get you ready for the car purchase of your life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 458 reviews
December 12, 2024
The dealership and it's employees were great. You have priced yourselves out of the market. Your prices are double what I can get the same service on the private market You have priced yourselves out of the market. Your prices are double what I can get the same service on the private market More
by SALLISON0
Verified CustomerEmployees Worked With
JD excellent
December 11, 2024
My experience with the service team is always top notch! Everyone is courteous of my time and keeping me informed on the status of my vehicle. Everyone is courteous of my time and keeping me informed on the status of my vehicle. More
by ROBIN40
Employees Worked With
December 11, 2024
Matt was responsive and prompt in arranging for my test drive of the EV6. When he became sick after Thanksgiving, he promptly referred me to another salesman even though he was at home and obviously not f drive of the EV6. When he became sick after Thanksgiving, he promptly referred me to another salesman even though he was at home and obviously not feeling well. Travis Hardy handled the bulk of the sales transaction and was very responsive and helpful. He went out of his way to respond to my concerns. As far as the sale of service contracts, I was only provided with the first page of the contracts and their terms were not sufficiently explained. I initially agreed to a roadside assistance,care plan, wear and tear, and theft protection plans. At home, I reviewed the contracts and realized there was a great deal of misssing information. I subsequently went to the dealership. I spoke with the manager and with the finance director. They agreed to provide me with the entire contracts and have provide me with approximately 29 pages which I am currently reviewing. The manager has agreed to rescind any contracts which I find to be objectionable or undesirable after my review. More
by andazola
Employees Worked With
Other Employees :
Travis Hardy. I rate him as a 5 star. He was very responsive and helpful.
December 10, 2024
Clean, friendly & professional dealership. Matthew Harwell demonstrates excellence in customer service! He took great care of me from start to finish. Matthew Harwell demonstrates excellence in customer service! He took great care of me from start to finish. More
by Givensp55
Employees Worked With
December 10, 2024
Very friendly, informative, and helpful service. Got taken care of efficiently and effectively thanks again Got taken care of efficiently and effectively thanks again More
by MPARKER1081
December 09, 2024
Amazing Experience and amazing service by service advisor Victor. Service was fast and child room was helpful as I brought my daughter with me. Snacks and beverages while you waited were also a nice addition Victor. Service was fast and child room was helpful as I brought my daughter with me. Snacks and beverages while you waited were also a nice addition! More
by ARENEEOB1
Employees Worked With
Victor
December 09, 2024
Was very helpful and keep me updated the whole time the service was great always service was great always More
by CHAVEZRAUL77
December 09, 2024
This dealership had the worst customer service I have ever experienced!I DROVE my vehicle to the dealership to service a code I received after passing my emissions test . To receive a call from kia that ever experienced!I DROVE my vehicle to the dealership to service a code I received after passing my emissions test . To receive a call from kia that my vehicle isnt driveable and that my camshaft needed to be replaced. Which didnt make sense because I drove the vehicle there. After having no choice to but get the camshaft replaced because the vehicle wasnt driveable "who knows what they did". And note they said they had the part in stock. They had my vehicle for over 2 months, with no follow up I CALLED AND LEFT MESSAGES, NO CALL BACK. I had to go the dealership to retrieve my own vehicle. At that when on arrival they gave me a whole new set of keys they said they lost my keys again no follow up! this is my sons vehicle and we have had to uber him and take time off of work to get him to school and work and my my bill was 2700 dollars with out any compensation for them having my vehicle for over 2 months. No accountability when asked why they had my vehicle so long, answer received was "we have alot vehicles and customers other than you", like it it was my fault. Such a heartless company! I feel I received more attitude from the service manager and also the general manager more than I did from the service advisor, which you don't usually expect. I'm thankful that my vehicle is back on the road, but the experience was so much trauma for me that I will never buy another kia! Happy Holidays! More
by CGS783
December 07, 2024
Victor Nevarez with the service staff did a very good job. he was very knowledgeable and demonstrated care for the cars issues. job. he was very knowledgeable and demonstrated care for the cars issues. More
by MATHEWOGRADYPE
Employees Worked With
Other Employees :
Victor Nevarez did a great job.
