Fiesta Kia

THE SERVICE DEPARTMENT WAS AWESOME I REALLY LIKE FIESTA KIA. MY FAMILY HAS PURCHASED 7 CARS FROM THEM AND WILL ALWAYS REFER TO FRIENDS. I REALLY APPRECIATE THEIR BUSINESS LUIS I REALLY LIKE FIESTA KIA. MY FAMILY HAS PURCHASED 7 CARS FROM THEM AND WILL ALWAYS REFER TO FRIENDS. I REALLY APPRECIATE THEIR BUSINESS LUIS More

Routine oil change Great service, done in a timely manner. All employees we encountered were polite and very helpful. Waiting room was comfortable with snacks and drin Great service, done in a timely manner. All employees we encountered were polite and very helpful. Waiting room was comfortable with snacks and drinks available. Bathroom clean and well supplied. Very pleasant experience. More

Fantastic They were very quick and helpful. Dropped car off the night before, and it was ready by ten am the next day, The info was also helpful. They were very quick and helpful. Dropped car off the night before, and it was ready by ten am the next day, The info was also helpful. More

Concerned about our experience The visit was centered around our experience as customers. The salesman was helpful and friendly. A definite plus was there was no pressure to buy fro The visit was centered around our experience as customers. The salesman was helpful and friendly. A definite plus was there was no pressure to buy from the salesman. The woman in finance was professional and friendly. More

Great Salesman! I Googled the reviews of the dealership before I even went to apply for car, I saw that It had Great reviews especially salesman Drew so I specifical I Googled the reviews of the dealership before I even went to apply for car, I saw that It had Great reviews especially salesman Drew so I specifically asked for him and come to find out he was Exceptionally helpful and knowledgeable to help me get the car I wanted. I enjoyed the fast & friendly experience from the dealership and would highly highly recommend! Extremely Satisfied! More

Fast service! Took my car in at 7, and was finished in an hour! Fast and courteous service! Waiting room was clean, and stocked with snacks, coffee, and water. Took my car in at 7, and was finished in an hour! Fast and courteous service! Waiting room was clean, and stocked with snacks, coffee, and water. Thank you. More

Great service Always great service when I bring my car in the get oil changes. They do a full check on your car and recommend if oher services are need. Always great service when I bring my car in the get oil changes. They do a full check on your car and recommend if oher services are need. More

excellence service! Scheduled appointment on Sunday, September 25, 2016. Person on duty was very friendly and knowledgeable. Brought the car in next day, Monday at 12;3 Scheduled appointment on Sunday, September 25, 2016. Person on duty was very friendly and knowledgeable. Brought the car in next day, Monday at 12;30 pm and was out by 1:15 pm. The oil was changed, fluid levels checked and the car was washed and vacuum cleaned. EXCELLENT!! More

Super / Friendly / Knowlegable Service Made an appointment - took less time than planned - everything done that was asked - Car was washed and vacuumed - the kind of service that all car Made an appointment - took less time than planned - everything done that was asked - Car was washed and vacuumed - the kind of service that all car dealerships say they're going to do - but don't come through - I can always count on Fiesta Kia to go the extra mile!!! Thanks!! Stewart Shatz More

FIESTA KIA is a BAIT AND SWITCH DEALERSHIP I serve in the military and sought to buy a KIA on the Internet 250 miles from where I live. I contacted the Internet Sales Manager and coordinate I serve in the military and sought to buy a KIA on the Internet 250 miles from where I live. I contacted the Internet Sales Manager and coordinated an agreement to take my trade-in for what I owe the bank and sell me the car (Sonata Hybrid) for "invoice" with incentives. (The sale price I negotiated over the phone was consistent as found from TRUECAR.com buyers). I verified the offer before I started my 4-hour travel plans by asking multiple times clarification and emphasized that I would be traveling a long distance to achieve the deal. The Internet Manager reviewed the deal with the General Manager and accepted the terms we agreed too. I was told to come on in and we would be able to complete the transaction as they had many Sonota Hybrid cars. Furthermore, the dealership recently bought a bowling alley next to the dealership to expand its used car lot. This addition for the dealership suggested that they were low on used car inventory and would therefore have reason to give more for dealer trade-in cars. I then elected to travel 250 miles (4-Hours) to the dealership. When I arrived they showed me the car for sale and then they tried to renegotiate what we previously agreed. This action was initiated by the dealership to try and change the terms of the deal after I arrived!!! They desired to change the deal by refusing to discount the dealers car with the factory incentives and furthermore reduce the trade-in value. The deal was re-offered with a $7,000 change to advantage the dealership. Deceptive cheating style business practices!!! - The Internet Sales Manager stated to me that they are pressured to just get customers in the store at what ever it takes. Obviously, I blame the ownership and the selection of top management as well as the dealership business practices. This is the type of sales tactics ("bait and switch" - switching either terms or cars to advantage the dealership") from the 1970s. This was just unbelievably dishonest and deceptive!!!! Consequently, I recommend DON"T SHOP HERE unless you want to GET RIPPED OFF!!! Throughout the process of revisiting the deal that we agreed to over the phone, management tried to trick me with deceptive suggestions that the car they showed me did not come with any more incentives unlike the rest of the Sonota Hybrid cars. I said ok, then sell me one of the other cars with the incentives. They then refused to do that as well and told me the car I had was now worth $7,000 less than previously agreed to. It is worth noting the car I was trading in was a Mazda6 (2015) with only 3,500 miles and never been smoked in or have any issues. I later was able to get the trade-in value I sought when I decided to buy a different car (Honda Hybrid on a lease) from a reputable dealership. That other DEALER took care of me from start to finish. Review Summary: DON'T BUY HERE unless you want to GET RIPPED OFF!!! Dealership deserves ZERO STARS!!! More