Fiesta Kia

The customer shuttle was not available on either of my visits to take me home, but the service staff went out of their way to get me home. Shuttle did pick me up at home to get my car. I was given a co visits to take me home, but the service staff went out of their way to get me home. Shuttle did pick me up at home to get my car. I was given a complimentary car wash if that is what it is called. The wash was not "very good" and am glad I didn't pay for it. Didn't bother to vacuum the interior. When the problem was finally figured out, I was told I would have to come back again after they ordered the parts. I had them order for overnight delivery, to get it fixed by the next day. Problems required me to leave the car over the weekend and it took until Wednesday to get it fixed. I called Adrian numerous times to find out if it was ready during this time and he said they were still trying to find the problem and would get back to me, He never called back with any progress, even though I told him that I would like to get the car the next day. The girls were excellent and had the paperwork ready when I arrived, not ready when I picked up car though. More

The waiting area upstairs was too warm to be comfortable and I could not find ant place to get some water while I was there. and I could not find ant place to get some water while I was there. More

They explaned what they will do for me very nicely and everything came out very great. Also they have a large space for waiting and a free coffee. everything came out very great. Also they have a large space for waiting and a free coffee. More

I received great car and Customer Service at Garcia KIA. I received great car and Customer Service at Garcia KIA. The staff was very helpful and quick. I left the dealership happy and well taken care of. I I received great car and Customer Service at Garcia KIA. The staff was very helpful and quick. I left the dealership happy and well taken care of. I will be sure to come back again. More

I called indicating I had problems with the vehicle and Natalie got me in right away. I received a call regarding my issue rather quickly and the vehicle was ready to go when I arrived...and I arrived ear Natalie got me in right away. I received a call regarding my issue rather quickly and the vehicle was ready to go when I arrived...and I arrived early! Awesome customer service! This vehicle belongs to my daughter that goes to school in Las Cruces, we live in Placitas, but the drive was worth the customer service. Many thanks! More

My rating was top notch because everyone was friendly, I was able to get a ride to and from work which really made it a help because my family only has one vehicle. I also received a call before anything w was able to get a ride to and from work which really made it a help because my family only has one vehicle. I also received a call before anything was done to my vehicle and when it was done. When I picked up my vehicle every charge was explained to me and I was even able to talk to someone about any other concerns I had. Excellent costomer service is what everyone wants wherever they go and Garcia Kia service department gave me exactely that!! More

Tom, Natalie, and Josh were incredibly courteous and helpful. They knowledgably explained the services my car would need and why they would need them. This was one of the most positive experiences I h helpful. They knowledgably explained the services my car would need and why they would need them. This was one of the most positive experiences I have ever had with an automotive service department! More

We have enjoyed working with everyone we have come into contact with! They are kind and attentive. We plan to continue to do business with this location. contact with! They are kind and attentive. We plan to continue to do business with this location. More

Simply put you're paying too much if you buy a new car from this dealership. Really wasted my time with lies and all the tricks to try and make me feel like they were doing me favor selling me an overpric from this dealership. Really wasted my time with lies and all the tricks to try and make me feel like they were doing me favor selling me an overpriced car. More

Excellent prompt service. I brought my Kia Rio into the dealership to have the passenger air bag light/sensor fixed. Service was quick and attentive. dealership to have the passenger air bag light/sensor fixed. Service was quick and attentive. More