Fiesta Subaru
Albuquerque , NM
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SR Adriana was so easy to work with and was extremely professional.She made the experience very comfortable and made sure all my concerns were answered. She went over everything in the vehicle so I would professional.She made the experience very comfortable and made sure all my concerns were answered. She went over everything in the vehicle so I would be comfortable driving home. She is a true professional and is highly customer service oriented. She was great.SM Mike was totally awesome. He went over all the paperwork and made sure I understood all the documents. He was so easy to work with. He really made the process easy. I look forward to seeing both of them again. Great people and great vehicles. More
I found the service department to be sketchy. I had to take in my Subaru for one issue and came out with something else broken. The man I worked with in the service department (Ruben) literally a I had to take in my Subaru for one issue and came out with something else broken. The man I worked with in the service department (Ruben) literally asked me NOT to fill out the survey from Subaru. So SKETCHY! This is the dealership I have the least faith in of any Subaru dealership I’ve been to. I would not recommend it More
Rick in the service center has always been very professional and helpful with any of my questions or service items needing to be taken care of. Everyone is always very friendly and polite. I highly professional and helpful with any of my questions or service items needing to be taken care of. Everyone is always very friendly and polite. I highly recommend this dealership. More
I made an appointment on line for the day and time which was carried out. The service was exceptional and done as i requested in a short period of time. was carried out. The service was exceptional and done as i requested in a short period of time. More
I had an outstanding experience at Fiesta Subaru from first outreach to Jerry Janis, my sales representative, through my first visit the following day with a test drive and auto selection, to the final d first outreach to Jerry Janis, my sales representative, through my first visit the following day with a test drive and auto selection, to the final day of purchase and pickup. This was the second opportunity I had to work with Jerry as my husband and I purchased a 2025 Outback less than a year ago. Based on my prior experience with Jerry and the other members of the Fiesta Subaru team, I knew I would be in excellent hands and have a highly rated car - a 2025 Crosstrek. Jerry was informative, professional, friendly, and extremely helpful throughout the process! I note that everyone in the dealership was welcoming and friendly - a really amazing place and I have found this to be the case with service as well! More
I didn't have any service done, I bought a new vehicle and went to 1:1 training to learn all the bells whistles associated with my new car. Tyler, salesman was great and understood exactly what I wanted. and went to 1:1 training to learn all the bells whistles associated with my new car. Tyler, salesman was great and understood exactly what I wanted. Gino was also very helpful and taught me a lot about my new car, manuals are not menat to be useful. More
Customer service was exceeded my expectation. I had a bad battery which left me stranded. After a tow company jumped my car i headed straight there and showed up at 430, on a Friday, no appointme I had a bad battery which left me stranded. After a tow company jumped my car i headed straight there and showed up at 430, on a Friday, no appointmen. I explained my dilemma and they were kind enough to rescue me. They replaced the battery and checked to make sure there were no other issues. The waiting area felt like home, lots of extra touches including snacks. Everyone was so friendly, They even washed my car! Made a bad day turn out great. More


