Fiesta Subaru

As prearranged, I dropped my vehicle on Saturday at 1 pm. This is significant because it means I had to manage my weekend without my car. It was only an interior door handle, I assumed this would be promptl This is significant because it means I had to manage my weekend without my car. It was only an interior door handle, I assumed this would be promptly dealt with. By Monday, I was informed that perhaps the part was no longer available and picked up my vehicle mid-day with nothing actually having been done. The service personnel were courteous, your facilities are 5 star, but my door handle is still kaput. Why don't you rate your own service in this matter. More

I normally love this dealership, however when I recently took my car in for an oil change, and received the complimentary tire rotation, the service person neglected to put all of the lug nuts on my back le took my car in for an oil change, and received the complimentary tire rotation, the service person neglected to put all of the lug nuts on my back left tire (or tighten them, but I only found one on the street). As I was driving home and took a right turn, my back left tire went flying down the street, damaging the wheel and back bumper of my car! The dealership now has my car in shop to fix, and I have a loaner car. I'm glad no one was hurt and there was no bad accident resulting from this negligence. More

My most recent experience was awful. I was told it would take about 1 1/2 hours. It took over 3 hours because they didn’t order all of the parts needed. I have to go back again. Very dis I was told it would take about 1 1/2 hours. It took over 3 hours because they didn’t order all of the parts needed. I have to go back again. Very disappointing. More

Service department is very clean and the waiting area is spacious and welcoming with free snacks. This is the third time (18 month service) that I have been there, and the second time that something was eit spacious and welcoming with free snacks. This is the third time (18 month service) that I have been there, and the second time that something was either left in my car ( almost empty jug of oil) or something missing ( wheel lock). Luckily, I noticed that it was missing the next day and we were going back to the dealership to pick up a new car for my wife. Went back to the service department and the service advisor found it by the tech. Little things like that should not be the norm. More

We love the service here so much better than Garcia Subaru! Garcia wouldn't even return our calls. We are very impressed by the service we received from Fiesta Subaru. We have an Outback and an Asce Subaru! Garcia wouldn't even return our calls. We are very impressed by the service we received from Fiesta Subaru. We have an Outback and an Ascent - our 6th and 7th Subarus. Gabby was exceptionally helpful and also Rick was very helpful when we brought in our Ascent. More

Had a pleasant buying experience with Matthew. We didn't feel pressured to look, drive or buy anything other than what we wanted to view. We were also really happy that we didn't have to sit down We didn't feel pressured to look, drive or buy anything other than what we wanted to view. We were also really happy that we didn't have to sit down and listen to someone try to sell us after market add-ons that we didn't want. More

I came to pickup my car after getting serviced and had to wait over an hour because the seats were off and disconnected. The work was done but the tech didn’t bother to put it back together. I was told ov wait over an hour because the seats were off and disconnected. The work was done but the tech didn’t bother to put it back together. I was told over the phone this was for a recall appointment but when I got here was told over and over by the representative that it was not a recall but just a extended warranty service just to see on the paperwork and being told by another tech that it was in fact a recall. I’ve also been lied to by a manager regarding a cost of a repair. Just not happy at all with the way I’ve been treated. More

We are a Subaru family and have purchased several vehicles at this dealership over the years. The new location is beautiful. The service department is exceptional. A wonderful experience over all. vehicles at this dealership over the years. The new location is beautiful. The service department is exceptional. A wonderful experience over all. More