Findlay Acura

John Santos was very helpful and efficient in getting my new battery installation completed in a timely manner. Courteous, pleasant and helpful. new battery installation completed in a timely manner. Courteous, pleasant and helpful. More

Everything from start to finish about this dealership is bad… Anybody can feel free to private message me and I will explain everything… From the Sale to me taking my car in for an oil change and coming out bad… Anybody can feel free to private message me and I will explain everything… From the Sale to me taking my car in for an oil change and coming out with my semi new car vibrating… My car was not vibrating on the way to get my oil changed nor had it ever vibrated. When I left there, my car was vibrating so bad… I took it back. They said that my rims were bent on the inside, which I don’t live in a bad area or an area with potholes or anything like that… Then the double warranties that I purchased, they said were no good for that or even my rearview mirror… Like I said, this has been terrible from start to finish… When I was purchasing my car, I was in the process of moving the person who told me about getting my car registered said I could not register it out of state and had an entire misinformation… The salesman was so rude to be honest I didn’t even want to go there for my oil change but you get your first oil change free… So that’s where I went. This is a long story that I can’t make short. They are terrible. They are grimy. They are greedy. They are just scam artist and like I said anyone can feel free to private message me and I would share the actual factual details of whatever you want to hear… I would never purchase oxygen from them if my life depended on it at this point. When I say that I purchased a bumper-to-bumper and a drivetrain warranty for them to tell me it doesn’t cover tires. It doesn’t cover my rearview mirror. It didn’t cover the rims… After they told me that I wouldn’t have to spend a dollar on this car until 2029 that’s why I purchased the warranties….. I actually may very well look into a lawsuit to be honest with you, but even if I don’t have the energy to do that I’m going to tell anyone and everyone that I can More

Jay in service was very helpful in explaining the services done to my car and the bill services done to my car and the bill More

Fast friendly and efficient Nope, gotta go. Christian is the best but I miss Gus. Christian is the best but I miss Gus. More

Sam, Andrew, and Cruz made us feel welcomed. Very professional, knowledgeable and helpful. They went above and beyond in making sure we got the right car for us at our desired budget. Very professional, knowledgeable and helpful. They went above and beyond in making sure we got the right car for us at our desired budget. More

I love this dealership, everybody is so professional and nice at the same time. There’s free water, coffee, tea to enjoy while you wait for your car. nice at the same time. There’s free water, coffee, tea to enjoy while you wait for your car. More

Mike is always helpful and accommodating. He listens to my concerns with my RDX He's the best! He listens to my concerns with my RDX He's the best! More

Super patient No pressure sales people (Robert) great Service Consultant (Miko R) no pressure at finance office I can’t believe they are selling cars This is my second car in 9 years from the dealers Service Consultant (Miko R) no pressure at finance office I can’t believe they are selling cars This is my second car in 9 years from the dealership! More

Michael is always courteous, helpful & attentive. He is very knowledgeable and cares about the needs of my car. He is very knowledgeable and cares about the needs of my car. More

The service department at Henderson auto Mall Acura dealership. Is exceptional as soon as a vehicle arrives the service team are walking up to greet you and to find out what’s needed. They are profe dealership. Is exceptional as soon as a vehicle arrives the service team are walking up to greet you and to find out what’s needed. They are professional, friendly, caring and efficient. They just do a great job and I appreciate the customer service at Henderson Finley Acura!!! More