Findlay Cadillac

Great Experience in Purchasing an XT5 I came into Findlay Cadillac with little knowledge of what I was going to purchase. I did, however, have certain 'features' that I could not live wit I came into Findlay Cadillac with little knowledge of what I was going to purchase. I did, however, have certain 'features' that I could not live without. Hank Mastermaker was my sales agent. Well, Hank couldn't of been more patient or informative. I asked a thousand questions or more...Hank did not show one bit of impatience with me and went over things four times if I asked him too. I, being a girl, needed to know everything. Anyway, I joke, but Hank really did know his product. We looked at a few cars, Hank knew the answers to my questions. I did not have to wait for him to go find out the answer from someone else, as I find happens in a lot of dealerships. We narrowed down our selection, we talked for awhile and I reached my decision because I feel Hank was completely honest with me. If a certain feature wouldn't benefit me the way I thought, Hank would let me know why exactly one feature was better for my needs than another. I never felt 'snowed', or 'taken advantage of', because I was a female. Hank made the experience fun, and not an uphill battle. So, after my decision was made on the XT5, much to my surprise, things ran smoothly and quickly from there. Usually, the paperwork takes hours, this time it did not. I really enjoyed working with Hank, and feel I would come back to Findlay Cadillac just based on the service I received that day. So, yes, I would highly recommend Findlay, and I would highly recommend Hank Mastermaker. Thank you to everyone I encountered at the dealership...from the receptionist on forward! More

My experience was positive. Hank Mastermaker was a knowledgeable professional who provided a personal touch. He was not a high pressure salesmen which makes me want to come again Hank Mastermaker was a knowledgeable professional who provided a personal touch. He was not a high pressure salesmen which makes me want to come again. He is a genuine professional. More

excellent service! This place is the best hands down. Had a great experience here and so happy with my purchase. The staff is great all around especially Hank, he was ve This place is the best hands down. Had a great experience here and so happy with my purchase. The staff is great all around especially Hank, he was very helpful, informative and really helped me decide on what was best for me. would recommend this place to anybody ! More

Came in to look at cars We had an excellent experience when shopping for a new car! Definitely felt like we were treated like special friends at Findlay Cadillac. Would defin We had an excellent experience when shopping for a new car! Definitely felt like we were treated like special friends at Findlay Cadillac. Would definitely recommend friends! More

Steven Hoffman is EXCEPTIONAL Steven took excellent care of my wife and I on Saturday June 3, 2017. I highly recommend you call Steven at 702-558-2600 if you are in the market Steven took excellent care of my wife and I on Saturday June 3, 2017. I highly recommend you call Steven at 702-558-2600 if you are in the market for a new or used car. It doesn't have to be a Cadillac: We bought a Dodge Ram 1500 Quad Cab Pick Up. We had visited several dealers before stopping by Findlay Cadillac (including CarMax). I asked Steven what the lowest price was that they would take for the truck. I explained to him that I didn't want to waste anyone's time going back and forth (like they do at some dealers). Steven was accommodating, attentive extremely professional. He was a joy to work with. I told him that if the price was right, that we were ready to buy. He came back with a fair price, we test-drove it and bought it. My trade-in literally died in their parking lot when I pulled in (battery/alternator?), but they used the quote that I received from CarMax for my trade-in. I also want to give a shout-out to the Finance Manager Chris Martinez. He explained what my different upgrade options were and got me a kicking deal on an extended warranty. Many thanks to Findlay Cadillac. We will be back (I've had my eye on the CTS-V Coupe for some time now). Derek & Karen Taylor More

Go See Hank Mastermaker For A Great Deal! My wife Debbie was complaining about her Cadillac Deville. So we went to Findlay Cadillac where Hank took a personal interest in getting my wife Debbi My wife Debbie was complaining about her Cadillac Deville. So we went to Findlay Cadillac where Hank took a personal interest in getting my wife Debbie into the right Cadillac XT5. She's Very Happy! Happy Wife = Happy Life! 😊 More

Hank Mastermaker is the man. He was very helpful and made us confirtable with our purchase. Thank you Hank. I would definitely recommend you to my family and friends. Thanks again He was very helpful and made us confirtable with our purchase. Thank you Hank. I would definitely recommend you to my family and friends. Thanks again. More

See Hank to find the perfect car! We had multiple problems with different dealerships in town, from service to sales, but Findlay Cadillac made it so easy. Very happy customers and lov We had multiple problems with different dealerships in town, from service to sales, but Findlay Cadillac made it so easy. Very happy customers and love our car!!! More

Best car buying experience ever!!!! If your looking for a Cadillac Findlay Cadillac is the dealership to go to and Hank is guy you want to see. He made me one promise before I arrived, H If your looking for a Cadillac Findlay Cadillac is the dealership to go to and Hank is guy you want to see. He made me one promise before I arrived, He promised me that this would be the most enjoyable experience I've ever had purchasing a car . Everyone from the Manager to the woman who made me lunch ( yes I had a pizza that was made at the cafe in the dealership) had a smile on their face. Great service , and they sold the car for the agreed upon price , No last minute add on's, and I can't tell you the lAst time I laughed so hard. It was nice to see a car salesman actually keep his promise.. it was the most enjoyable experience I've ever had!!! More

See Steven Hoffman!!! Findlay Cadillac is an exceptional dealership with top knotch customer service! my salesman Steven Hoffman met all my expectations and more, he will w Findlay Cadillac is an exceptional dealership with top knotch customer service! my salesman Steven Hoffman met all my expectations and more, he will work hard to get in the right vehicle for you at the right price! All of the finance team where extremely helpful too! More