Findlay Cadillac

The professional experience received on 1st visit This was my second visit to Findlay Cadillac. Mr. Hoffman greeted me both times, asked if I'd to test drive the CT-6, to which I replied not necess This was my second visit to Findlay Cadillac. Mr. Hoffman greeted me both times, asked if I'd to test drive the CT-6, to which I replied not necessary, as I had decided that the CT-6 was the vehicle I was interested in leasing. He stated that he has the perfect car for me, and walked me to the indoor display area, and boy was he RIGHT! The buying process was the best I can remember, when buying a new car, I was treated as if I was an old and loyal customer. I'm happy to share, I drove my new Cadillac home that very day! I see myself as a Findlay customer, for as long as I live in the Las Vegas area, and will refer anyone looking for a new or preowed Cadillac to Steve, without reservation. More

Sales staff namely Steve Hoffman was excellent. This was my 6 th Cadillac of which the last 2 were purchased from Findlay. The dealership is extremely well organized and very well kept. My sales per This was my 6 th Cadillac of which the last 2 were purchased from Findlay. The dealership is extremely well organized and very well kept. My sales person was Steve Hoffman who was very professional and guided me through the process explaining every detail. The deal we made exceeded my expectations. The person in finance named Chris was also very well organized and knew is business at the 5 star level. Any and all of my questions were answered on the spot by both of the individuals. I recommend Findlay to anyone in the market for a car. More

Felt like I made a few Friends! Although getting a new car is always a blessing, the car buying experience usually falls short - I was proven wrong when I met LJ Harness & Don Marin Although getting a new car is always a blessing, the car buying experience usually falls short - I was proven wrong when I met LJ Harness & Don Marino @ Findlay Cadillac in Henderson! Not only did I get the deal I was looking for which wasn't 'do-able' at Cadillac of Las Vegas, but I felt like I made a few friends:-) I learned Findlay is family owned & offer some great 'extras' that others either don't or can't..... ..........BUT the icing on the cake was meeting LJ Harness!! What a cool kat! He always had smile & most importantly I felt he was completely honest with me... I've definitely found my Dealership & a few friends:-) Namaste More

Hank Mastermaker is the Best Salesman! Kind, accommodating without being pushy. He treated me with respect & educated me on all the technology with ease!!! I feel like I have a new Cousin & Kind, accommodating without being pushy. He treated me with respect & educated me on all the technology with ease!!! I feel like I have a new Cousin & wouldn't go anywhere else!!! SUCH A DEAL!!! I'm no pushover!!! Go! More

Great experience - Great salesmanship I recently found myself in need of a new vehicle and have been leaning toward a Cadillac. I began and ended my search at Findlay Cadillac Dealership a I recently found myself in need of a new vehicle and have been leaning toward a Cadillac. I began and ended my search at Findlay Cadillac Dealership and was very impressed the the dealership. I had the pleasure of working with Hank Mastermaker. He was extremely personable and knowledgeable and made the purchase of my new Cadillac ATS pain free. I highly recommend visiting Findlay Cadillac for your next car and be sure to ask for Hank. More

Great Experience in Purchasing an XT5 I came into Findlay Cadillac with little knowledge of what I was going to purchase. I did, however, have certain 'features' that I could not live wit I came into Findlay Cadillac with little knowledge of what I was going to purchase. I did, however, have certain 'features' that I could not live without. Hank Mastermaker was my sales agent. Well, Hank couldn't of been more patient or informative. I asked a thousand questions or more...Hank did not show one bit of impatience with me and went over things four times if I asked him too. I, being a girl, needed to know everything. Anyway, I joke, but Hank really did know his product. We looked at a few cars, Hank knew the answers to my questions. I did not have to wait for him to go find out the answer from someone else, as I find happens in a lot of dealerships. We narrowed down our selection, we talked for awhile and I reached my decision because I feel Hank was completely honest with me. If a certain feature wouldn't benefit me the way I thought, Hank would let me know why exactly one feature was better for my needs than another. I never felt 'snowed', or 'taken advantage of', because I was a female. Hank made the experience fun, and not an uphill battle. So, after my decision was made on the XT5, much to my surprise, things ran smoothly and quickly from there. Usually, the paperwork takes hours, this time it did not. I really enjoyed working with Hank, and feel I would come back to Findlay Cadillac just based on the service I received that day. So, yes, I would highly recommend Findlay, and I would highly recommend Hank Mastermaker. Thank you to everyone I encountered at the dealership...from the receptionist on forward! More

My experience was positive. Hank Mastermaker was a knowledgeable professional who provided a personal touch. He was not a high pressure salesmen which makes me want to come again Hank Mastermaker was a knowledgeable professional who provided a personal touch. He was not a high pressure salesmen which makes me want to come again. He is a genuine professional. More

excellent service! This place is the best hands down. Had a great experience here and so happy with my purchase. The staff is great all around especially Hank, he was ve This place is the best hands down. Had a great experience here and so happy with my purchase. The staff is great all around especially Hank, he was very helpful, informative and really helped me decide on what was best for me. would recommend this place to anybody ! More

Came in to look at cars We had an excellent experience when shopping for a new car! Definitely felt like we were treated like special friends at Findlay Cadillac. Would defin We had an excellent experience when shopping for a new car! Definitely felt like we were treated like special friends at Findlay Cadillac. Would definitely recommend friends! More

Steven Hoffman is EXCEPTIONAL Steven took excellent care of my wife and I on Saturday June 3, 2017. I highly recommend you call Steven at 702-558-2600 if you are in the market Steven took excellent care of my wife and I on Saturday June 3, 2017. I highly recommend you call Steven at 702-558-2600 if you are in the market for a new or used car. It doesn't have to be a Cadillac: We bought a Dodge Ram 1500 Quad Cab Pick Up. We had visited several dealers before stopping by Findlay Cadillac (including CarMax). I asked Steven what the lowest price was that they would take for the truck. I explained to him that I didn't want to waste anyone's time going back and forth (like they do at some dealers). Steven was accommodating, attentive extremely professional. He was a joy to work with. I told him that if the price was right, that we were ready to buy. He came back with a fair price, we test-drove it and bought it. My trade-in literally died in their parking lot when I pulled in (battery/alternator?), but they used the quote that I received from CarMax for my trade-in. I also want to give a shout-out to the Finance Manager Chris Martinez. He explained what my different upgrade options were and got me a kicking deal on an extended warranty. Many thanks to Findlay Cadillac. We will be back (I've had my eye on the CTS-V Coupe for some time now). Derek & Karen Taylor More