Findlay Honda Henderson

Bait and switch! Agreed over phone on a test drive. I get there and they say no test drives on the car I'm interested in until "we agree on numbers first". Who sits Agreed over phone on a test drive. I get there and they say no test drives on the car I'm interested in until "we agree on numbers first". Who sits down and goes through the financial portion before they even see the car??? I guess its a sellers market so they can just lie to people to get them in the door and someone will eventually put up with it. I wasted a hour of my time and gas and all I got was this lousy review!!! More

First oil change of my CRV. Express service writer Chris Trujillo was excellent. Fast Service. Express service writer Chris Trujillo was excellent. Fast Service. More

Everyone I have dealt with, sales staff, finance department, & maintenance department, has been knowledgeable, kind, and efficient. department, & maintenance department, has been knowledgeable, kind, and efficient. More

Turner . As my service adviser was very informative . Extremely nice young man . He walked me through the entire process with confidence .He was able to get m As my service adviser was very informative . Extremely nice young man . He walked me through the entire process with confidence .He was able to get my issue covered under my car warranty … Thanks Turner More

Massive inconvenience, misleading about monthly price, as what I signed for was increased by 100$ the day after I left. When I called to inquire about this, finance department told me to talk to sales, sales what I signed for was increased by 100$ the day after I left. When I called to inquire about this, finance department told me to talk to sales, sales to finance, manager to both, both to manager. I was asked to come back 3 days in a row to resign docs, and the finance loan was hard checked 7 times, when I have not bad credit and a cosigner, affecting my score. Hugely inconvenient. The dealership would not entertain compensating measures, such as included oil changes, etc. It was a pressure campaign situation of now or never, and in my opinion individuals doing that job for long enough. Should at least have a guess of likely outcomes or at least tell you that when you leave one day, your price could change later on or that you'll have to come back.... I understand that they're trying to make money both the business and the employees themselves. However, I felt like after my money was taken nobody cared and it felt like rather than trying to make a deal where they make some money and still don't rob me for all mine they just decided to take all mine.... When I do buy a car again it's not going to be at that location or probably with that same company at all.... And I would advise somebody to thoroughly check every single place they possibly can before going to that location because the most likely will get a better price or spend less time buying the car or at least not be misled... And the tire pressure light was on when I first left the dealership... More

I came in looking for a specific model that they didn’t have and Brian helped me get a better model for a reasonable price. And he delivered it to my home the next day. Great service. have and Brian helped me get a better model for a reasonable price. And he delivered it to my home the next day. Great service. More

I received fast service thanks to Antonio who assisted me last May 27th. He was super helpful and friendly. Will definitely return to this dealership when I need something done with my car. last May 27th. He was super helpful and friendly. Will definitely return to this dealership when I need something done with my car. More

Friendly, fast, affordable and trustworthy service. The staff kept me updated on the status of my repairs, and were very helpful. The staff kept me updated on the status of my repairs, and were very helpful. More

Excellent service when did you have the oil changed on my Honda Civic and Christian give me excellent service Honda Civic and Christian give me excellent service More

First visit for oil change on new CR-V. Had appointment. Courteous and fast service. Service Advisor Antonio Cancilla explained everything in detail. Had appointment. Courteous and fast service. Service Advisor Antonio Cancilla explained everything in detail. More