Findlay Honda Henderson

Since purchasing our Honda CR-V, I've had to visit the Findlay Honda Henderson Service Department a few times. During each visit, I found the entire staff to be very professional, accommodating, courte Findlay Honda Henderson Service Department a few times. During each visit, I found the entire staff to be very professional, accommodating, courteous, and an absolute pleasure to work with! They truly make you feel like you are the most important customer upon arrival. And no matter what the service visit entailed, they always wash your car before bringing it back to you. That may seem like a small, trivial gesture to most folks, but it tells me that they pay great attention to detail. I'm sure that all of the Service Representatives are outstanding to work with, however, I tend to gravitate towards Miguel Ruiz. I just enjoy working with Miguel and ask for him each time. I'm sure that he is quite busy assisting other customers, but he always manages to squeeze me in. Again, I want to believe that all of the Service Rep's conduct themselves in the same exceptional manner as Miguel does. Generally, in most organizations, if you want to know how upper management treats their colleagues and team members, all you have to do is observe how well the team members treat you. That is usually a true measure of their culture. So, kudos to Miguel Ruiz and to Findlay Honda Henderson! Job well done! Regards, Ron K - Henderson, NV More

Exceptional customer service! Obed and John go above and beyond to make me feel comfortable with the transaction! 3rd lease! WOW! Thank you Obed and John go above and beyond to make me feel comfortable with the transaction! 3rd lease! WOW! Thank you More

Exceptional service - very easy to work with and not pushy at all. Chris, Jay, Vilay and Rene were super responsive and helpful in making our purchase experience as comfortable as possible. pushy at all. Chris, Jay, Vilay and Rene were super responsive and helpful in making our purchase experience as comfortable as possible. More

Once again, Findley Honda hit another home run. I was in for a recall item, they took me right in without an appointment, and had the repair completed correctly and ahead of schedule. My vehicle wa I was in for a recall item, they took me right in without an appointment, and had the repair completed correctly and ahead of schedule. My vehicle was washed and returned to me. Every time I deal with this staff I am duly impressed. I live on the opposite side of town from Findley Honda, but due to their great customer service, I feel it’s worth the trip. I trust their honesty and appreciate how they watch over my vehicle. I will purchase my next Honda from Findley Honda. More

Kasey was amazing! !! Always very responsive and the work was completed quickly. I'm super happy about the service. Thank you!!!! !! Always very responsive and the work was completed quickly. I'm super happy about the service. Thank you!!!! More

I was there for 6+hrs trying to get a decent deal from them & not get ripped off. They sold the 1st van I was looking at right out from under me as I was signing paperwork bc some guy paid in cash- xxx?! them & not get ripped off. They sold the 1st van I was looking at right out from under me as I was signing paperwork bc some guy paid in cash- xxx?! There were multiple issues with the one we did go with on the lot, that supposedly passed inspection, that I now need to get back in & get fixed. They even forgot to clean out old wrappers & toys from the previous owners that were in the van! They kept switching people on us at random, which was disconcerting. At least the finance guy was nice & worked to get me a great deal on a Honda Care package. At the end of the day, we did walk out with the van but boy was it a mission! I would like to rate each of the men we worked with but strangely none of the 3 we worked with are showing up on the Honda site. Maybe they need to update it? More

Their pricing is absolutely outrageous. I get the climate we are in with low inventory car prices have skyrocketed but this store takes it to a whole new extreme. First off no car in their parking lo climate we are in with low inventory car prices have skyrocketed but this store takes it to a whole new extreme. First off no car in their parking lot has visible pricing. They of course don’t make the pricing known to try and get you to sit down long enough until they ware you down enough to sign the financing papers. When i asked for a price sheet multiple times the sales person instead pulled out his phone and started running numbers. He verbally quoted me about 2 grand more than their websites listing price. Also kept trying to run my credit while stating it wouldn’t hurt my credit if i tried to increase my pre approval amount. LOL Shady asf! I guess their pricing comes as they go and is based off of how much they can get you for! I knew it was time to leave after that. The sales person arrogantly said as i walked out “we will sell it for more before the end of the day”.(which I'm sure they will just make sure it’s not you!) I found a higher trim (Accord 2.0 touring) through an online dealer for about 12 GRAND LESS. Saved about %40 with 0 haggling. Seriously worth checking out before you head here or any other stealership for that matter. Do better andrew and whatever manager was back there trying to pull a quick one. TLDR: 0/5 on pricing with high pressure sales pitch to try and install fomo to ware you down. Check out online dealers instead. More

Really awesome. The staff are great and friendly. They deserve more than 5 stars. Bought a car back in March, sales guy really tried his best to lower my down payment. I would always go back for service a deserve more than 5 stars. Bought a car back in March, sales guy really tried his best to lower my down payment. I would always go back for service as well. More

What great service, Andrew Peppe took care of my family and helped us get a beautiful car, he was very helpful and attentive to everything we asked for. and helped us get a beautiful car, he was very helpful and attentive to everything we asked for. More

Andrew peppe was great help in finding my Honda would recommend to friends and family. He is an amazing salesman & would definitely come back to this dealership. recommend to friends and family. He is an amazing salesman & would definitely come back to this dealership. More