Findlay Honda Henderson

My sister and I were driving from Wyoming to Southern California and had planed a stop in Vegas but not with the intention of having the air conditioning in the car breakdown in the heat of summer. What California and had planed a stop in Vegas but not with the intention of having the air conditioning in the car breakdown in the heat of summer. What we thought was going to be an expensive hassle turned out to be a blessing thanks to Nancy, she not only managed to get the cool air flowing again but found out that we had an extended warranty and was able to keep us right on schedule with a rental car while the work was in progress. Nancy called me twice to let me know how it was going and that we could get the car the next morning before noon, she had the car washed and waiting for us by 10am. I must say I've never felt more confident about my choice in buying a Honda than after receiving the kind of customer service she provided. We are going to stop by and see her on our way back, her smile and honesty is a rarity today. Thank you so much. Nicole More

We are a family of 3 Hondas and over the years we have had the pleasure to deal with Nancy, if Nancy is not there we will make with the other cars or rent one if we have to. We know Nancy is always stra had the pleasure to deal with Nancy, if Nancy is not there we will make with the other cars or rent one if we have to. We know Nancy is always straight forward and honest with us! We trust her judgement. She helps us out on the price and each tome we get our vehicle back it is like brand new! Findlay should be very proud to have such an excellent employee who cares about her customers, if you looking to get your vehicle serviced or just need some honest advise she is your girl! Thank you Nancy for everything you do for us and for keeping our cars safely on the road! It's not very often someone can say they look forward to taking their vehiclenintonthe dealer, but we do. Thanks a million Nancy Kathleen & family More

One aspect I don't like about buying a car is the sales pressure. When buying a car through their internet sales, I didn't get any pressure to but which made it a positive experience. sales pressure. When buying a car through their internet sales, I didn't get any pressure to but which made it a positive experience. More

Worst experience ever, would not recommend this place! They don't care about their customers and not willing to help them. I would recommend Toyota, great customers service. They don't care about their customers and not willing to help them. I would recommend Toyota, great customers service. More

Went in for an oil change on my 2010 Honda Civic. During service they saw my front bakes were at 15%. Being that my car was only 2 years old they replaced them free of charge. Colton Longmire was so helpf service they saw my front bakes were at 15%. Being that my car was only 2 years old they replaced them free of charge. Colton Longmire was so helpful and professional. I have always gone there for my service and will continue to do so as long as I own my car. More

I had to visit Honda because my engine light went on the night before. When I brought it in, without an appointment, they took my vehicle anyway and didn't give me a hard time about it. It was busy so it night before. When I brought it in, without an appointment, they took my vehicle anyway and didn't give me a hard time about it. It was busy so it took about an hour and a half to get my problem figured out, but Nancy Harter offered me a ride right away if I needed one. When the problem was revealed to me, I was devastated. Nancy told me that my IMA battery needed to be replaced, which is the main battery that runs the hybrid engine. She then told me that my warranty was 8,000 miles over the limit. I was heart sick because I knew that a new battery costs $5,000 and that amount of money would put a serious dent in my savings. Then Nancy smiled and said, "But since you are such a loyal customer of Honda, Honda is going to pay 100% of the cost AND we are going to pay for a rental car while we change out your battery." My mouth dropped open. I then thanked Nancy over and over and gave her a big hug. Nancy went far above and beyond her job because she didn't have to do what she did, but she did it anyway...without me even asking her. I will never forget her kindness and generosity in what could have been a horrible experience. Thanks Honda for treating your customers with not only expertise but with a big heart. You have a loyal customer for life. More

Happy we brought at Findlay Honda!! They are so helpful and friendly! We will recomment Findlay to friends and family!! We will buy another Honda at Findlay! and friendly! We will recomment Findlay to friends and family!! We will buy another Honda at Findlay! More

LOVED it, they were absolutely amazing, I had such a poor experience at Honda West on Sahara, these guys are Lightyears ahead as far as service goes. Thanks so much to Will Bonales, i explained to him the ho experience at Honda West on Sahara, these guys are Lightyears ahead as far as service goes. Thanks so much to Will Bonales, i explained to him the horrible situation that i had at honda west and how the sales person who sold me my car promised me a complimentary free first oil change, he honored that deal and i respect these guys so much for it. More

We were on vacation and came in to findley Honda without an appointment, we at that time met Nancy Harter! what a true asset she is to this dealership, she seemed to know we were upset and not knowing what an appointment, we at that time met Nancy Harter! what a true asset she is to this dealership, she seemed to know we were upset and not knowing what to do, she took charge and put our minds at ease. We were in the Henderson area without our husbands when or power steering pump started making noise. Not knowing a sole in town we were lucky to find Nancy! She took our vehicle in right away! She got us something to drink and just told us to relax, she would handle everything, and she did! She had us back on the road in less than 2 hours! We were so grateful! At our home dealership that's the time for an oil change, she is so comforting, understanding, and such a pleasure to do busines with. She even had the rest of the car checked over so we would not run into any other problems during our trip. Her smile, honesty, and compassion was highly appreciated! Would recommend any and all to her! Thanks so much Nancy Stephanie & Linda More