Findlay Honda Henderson

The Customer service was AMAZING!! We went in to trade our 2006 Ford for a 2010 Honda but the deal did not go through. Instead we walked away with a brand new 2010 Honda Civic. While we were waiting for t our 2006 Ford for a 2010 Honda but the deal did not go through. Instead we walked away with a brand new 2010 Honda Civic. While we were waiting for the deal to go through, they kept in touch and wanted to make sure everything was going alright for us. Harris was Super friendly and as far as car dealers go he was excellent, he didn't try to push us into something that we didn't want, instead helped us to get into something that we actually wanted. Everyone we worked with helped us out and was extremely friendly. I definitely had a great experience making a deal with Findlay Honda and I am going to recommend this dealership to everybody I know. We got such a great deal and got more than we bargained for car wise. The price is perfect, we were going to have to pay more per month on an older car then we do on this brand new one so that is a PLUS! Just overall We had a WONDERFUL experience and couldn't have asked for a better sales consultant and sales manager than Harris Rapaport and Elan Yankovee. Thanks for the great experience guys. More

Chris made sure every step of my car sale was absolutely effortless. By far the easiest auto transaction I have ever done. I drove almost 4 hours from my home to buy from this dealer just due to the level o effortless. By far the easiest auto transaction I have ever done. I drove almost 4 hours from my home to buy from this dealer just due to the level of customer service I received. I truly feel that no other dealer could have given me a better deal or taken such good care of my wife and I. I will be sure my next Honda will come from this store! More

Throughout the entire process, my wife and were treated with care and respect. Which made me think, with obvious satisfaction:" Here is a cpmpany powered by service." with care and respect. Which made me think, with obvious satisfaction:" Here is a cpmpany powered by service." More

The most considerate and wonderful dealership I have gone to, ever. I will not purchase a vehicle from anywhere else, from now on. In a word, exceptional! to, ever. I will not purchase a vehicle from anywhere else, from now on. In a word, exceptional! More

It all depends upon who you work with at this dealer. The first night I went there it took 20 minutes for someone to come out and help me. Then I was immediately handed off to someone else. Neither one The first night I went there it took 20 minutes for someone to come out and help me. Then I was immediately handed off to someone else. Neither one of these guys knew as much about the car I was looking at as I did. I had filled out an online inquiry and Aaron Weinzetl called me the next morning and requested I meet him. He was much more knowledgeable and didn't hand me off to anyone. I felt I was being at least listened to by him. He was very efficient and didn't waste my time. We were able to come to a mutually agreeable price and get the process going. I recommend working with Aaron if you go there. More

This was a second car we needed as we moved from the east coast so Chris was great all the way from the start when we first started speaking via email! Every step of the process was seamless and very easy wi coast so Chris was great all the way from the start when we first started speaking via email! Every step of the process was seamless and very easy without any gimmicks or type of treatment that would make me feel like I was being taken advantage of. I appreciated his candid nature and his genuine self who looked out for my needs and only mine through the selling process. Thank you Chris, Cant wait for our next Honda! More

I'll begin with that I own a 2004 Honda Accord. Findlay was recommended by the out of state dealership where I originally purchased. After relocating to Nevada my 1st visit was with Nancy Harter/Service A was recommended by the out of state dealership where I originally purchased. After relocating to Nevada my 1st visit was with Nancy Harter/Service Advisor. The car was having issues and after explaining the "symptoms" to Nancy who by the way has the patience of a doctor listening to a customer explain in a language that has to be converted to car terms put me at ease immediately. Long story short it was resolved beyond what any dealership would do and more!!! Nancy takes charge and gets the job done period. I cannot imagine going anywhere else for service. Recently had a fan belt replaced and rear brakes it was Nancy's day off & she still made sure the service was top notch. As far as i can see the employees work as a team. Thanks Nancy you are the best :) More

Dear DealerRater;   To Findlay Honda Henderson, Dear DealerRater;   To Findlay Honda Henderson, NV. Absolutely awesome! Our sales man Wayne Bonner treated us like family, helped us get into a SUV Dear DealerRater;   To Findlay Honda Henderson, NV. Absolutely awesome! Our sales man Wayne Bonner treated us like family, helped us get into a SUV we really Love! We had looked all over town and were getting very frustrated and disappointed in trying to find a safe SUV for my mother, for at least 2 weeks. Then we found Findlay Honda, and salesman Wayne Bonner greeted us warmly and had the patience of an angel, he really took the time to help us find the vehicle we wanted, including coffee & lunch, how special is that. Sales manager Kevin Vanetta created a miracle for us, we could not have asked to be treated any better.  He worked with us beyond our exceptions! God Bless Findlay Honda Henderson, NV, I can't say enough of how wonderful our experience was! Once again Findlay Honda Rocks!!!!!!! :) Sincerely;           Mark Fletcher    I  wish to extend my thanks and appreciation to my Honda Findlay salesman, Wayne Bonner. Through his kind efforts helped me to locate an SUV, One I would be Safe & Happy with. Along with the understanding of the in house Sales Manager, Kevin Vanetta, who went through extra measures to see that I was able to drive home with a safe vehicle . Indeed, I found Findlay Honda a pleasant experience, which I will pass on to all my friends, and Insurance agency. Now a loyal customer of the Findlay Honda family! Many Thanks, With, Best Warmest Regards! Victoria Fletcher More

My dad and I were looking to trade in my car for a Honda Fit. I had always been a skeptic of car dealers. When I met Chris for the first time, I felt so comfotable at Honda and knew that getting a new car w Fit. I had always been a skeptic of car dealers. When I met Chris for the first time, I felt so comfotable at Honda and knew that getting a new car would not only be a smooth process, but a pleasent one. Chris is funny, charming and down to earth. He Is a real person who is not trying to sell you a car for a high price. He truly wants the best for his customers and cares about their happiness. I still go back to visit his smiling face! I am very happy with my car and am very glad I had chris's advice on what suits me best! More

I purchased my Honda new in 2008. Within the past year while taking it in for regular service I was told the first time my brake pad life was at 5% and needed immediate replacement. Something didn't soun while taking it in for regular service I was told the first time my brake pad life was at 5% and needed immediate replacement. Something didn't sound right as I look at the inspection ratings each time I take it in and the prior service was brake pads at 75% life. I chose to make a written complaint to the Service Manager who when he received my letter explaining being lied to as I took my vehicle into a Brake Specialist and was told I would not need brakes for a long time they were in great condition. The Service Manager offered me a full detail on my car for the inconvience and I let it go. Last Monday 1/16/2012 I took my car in for service, in the comment section was`"fRONT BRAKES (PADS @ 10%) rEAR bRAKE (PADS @ 0%) Front and rear brake replacement. There was no verbal discussion that I had 0% brakes pads left on the rear of the car. After my prior experience and due to the fact if rear pads were at 0% it would be metal to metal and definately making that noise, my Honda book under brakes said when pads got down to a certain thickness you would begin hearing a noise. My brakes have never made any kind of a noise ever. I immediately went to a shop who does nothing but brakes and was advised the information given me on my brake was incorrect and there was 30 to 40% pad life on all four wheels. I believe certain people are targeted such as women and older people who when they are told something like the brakes are at 0% they without question spend the money and replace the part that could be life threatening. Trust and loyalty between a dealership and their customers is without question. Ok Findlay Honda Henderson, I was lied to once and accepted a car detail, now I have been lied to again about the same thing and I am done with your dealership and intend to share this information with all our business connections AND friends. We were going to go into to the dealership and talk to the General Manager about this happening twice but for what reason. We want nothing more from Findlay and will never buy anything from them again. More