Findlay Honda Henderson - Service Center

When I went to get my car serviced it was fast and easy. Super welcoming and helpful. Super welcoming and helpful. More

Excellent service customer service was superb recommend this place to all my family and friends thank you this place to all my family and friends thank you More

I went to Findley Honda on 6/3/24 late in the AM for an oil change and to put a sunblock strip on the windshield and back window. I expected to get an appointment but was told by the Service Advisor(SA) th oil change and to put a sunblock strip on the windshield and back window. I expected to get an appointment but was told by the Service Advisor(SA) they could do it that day by 4PM. I said OK and agreed on the $287.08 price. Shortly before 4PM the SA called and said the car was done but more work was needed. If I wanted I could leave the car overnight and pick it up the next day. I declined and told the SA I was coming to pick up my car. When I arrived the SA handed me the paperwork and I paid the bill while he retrieved the car. I noticed the outside of the car was filthy and the inside windows were no better. While waiting for the car I looked at the paperwork and saw some of the things he wanted to do on my 2006 Civic that had 111,636 miles. fuel system service. cost $191.60 brake system fluid exchange cost $164.77 replace engine coolant. cost $170.51 replace plugs. cost $246.39 manual transmission service. cost $154.27 I told the SA I had those services performed at 100,000 miles by their dealership.He went back inside came out about 2 minutes later and said they had no record of it only some oil changes from the past. I went home checked my previous paperwork and the service I listed with the quoted price had been performed at 101,00 miles. If I told the SA to go ahead and do the work they recommended the bill would have been $3639.63 not including what I already paid. I expect a lot of businesses see a somewhat dimwitted senior citizen walking in the door. My advice don't be afraid to say NO until you get all the available information. More

Wonderful experience. Everyone was very nice, pleasant and professional. They make me feel like their friend not just a customer. Thank you all Everyone was very nice, pleasant and professional. They make me feel like their friend not just a customer. Thank you all More

After buying my Honda Pilot in 2017, Findley Honda Henderson has been the only place I will take it for service. Service reps have always greeted me with a smile & friendliness. Mon my latest visit, D Henderson has been the only place I will take it for service. Service reps have always greeted me with a smile & friendliness. Mon my latest visit, Dominyk took care of my service, making sure I was informed and followed up afterward. Thanks, Dominyk. More

Was treated real well , Skyler took care of me at the moment I walked into the moment I walked out. Treated me like a customer rather than an employee moment I walked into the moment I walked out. Treated me like a customer rather than an employee More

Tim is amazing. I brought my Odyssey couple times. The work was done appropriately on time and on budget. I brought my Odyssey couple times. The work was done appropriately on time and on budget. More

Excellent service and maintenance team! Especially Bryant Camacho, he's attentive and thorough and wants your car to be in good shape! Especially Bryant Camacho, he's attentive and thorough and wants your car to be in good shape! More

I took my Pilot SUV in for an oil change after a 3200 mile trip. I was immediately greeted by Taylor Broadbent. We discussed the service including overdue service items. I asked him to make a list as som mile trip. I was immediately greeted by Taylor Broadbent. We discussed the service including overdue service items. I asked him to make a list as some of these items are completed by me. I schedule those that I cannot do myself. Taylor is polite and professional, the oil change was completed quickly. On the outbrief we discussed the items over due for maintenance that was listed as requested. I advised I would schedule maintenance as the budget allows. Taylor is an excellent communicator, the service was fast and efficient getting me out quickly is a plus. Check out was easy, too. Could not be more pleased with the service at all stations. Also spoke with parts department on an under engine cover missing after my trip, polite and efficient! I recommend this service center! Five star service by Taylor! More

I went to the dealer when my pilot was not working properly. They replaced the part quickly and courteously. properly. They replaced the part quickly and courteously. More