Findlay Honda Henderson - Service Center

Service visit on 09/05/23 for a Honda error code TT04 that has been present since new car delivery on 03/04/23. Honda Motors Torrance Headquarters customer service personnel have been telling me there is that has been present since new car delivery on 03/04/23. Honda Motors Torrance Headquarters customer service personnel have been telling me there is no fix and it will be 6 months or longer before a fix will resolve the issue. I brought the vehicle into the service department to begin a paper trail. Skylar was great, he understood the issue, my complaint and frustration. He spoke directly with the service technician that took their time, rooted around and found a fix, again after 6 months of Honda Motors telling their dealers, there was no fix yet. This is my 19th year, soon to be 20 years with Findlay Honda Henderson, they are customer service oriented. More

We took our 2019 Honda Passport in for 2 Recall issues and a minor power train issue. Fernando was our service advisor. He was excellent as he thoroughly explained everything and what the timeline was goi and a minor power train issue. Fernando was our service advisor. He was excellent as he thoroughly explained everything and what the timeline was going to be to fix everything. He called us to keep us updated on the progress which we appreciated. Everything was fixed and we are happy campers. More

I live about 20 miles from this dealership,while another is about 4 miles from my home. I have had excellent service in the past and yesterday was also excellent. Judy Tweedy, my service advisor was patient is about 4 miles from my home. I have had excellent service in the past and yesterday was also excellent. Judy Tweedy, my service advisor was patient, with my questions and concerns. She was helpful, kind, and friendly. She eased my mind about the service and repairs. I even gave her a hug before I left! More

Ramzi=GREAT service! !!! I had no transportation back to the dealership but they ordered an uber for me at no charge!!!! !!! I had no transportation back to the dealership but they ordered an uber for me at no charge!!!! More

Honda is always professional, helpful and friendly! Jeremy and Jeremiah and the entire service team made my experience the best anyone could imagine, Jeremiah sent a uber for me and my husband since ou Jeremy and Jeremiah and the entire service team made my experience the best anyone could imagine, Jeremiah sent a uber for me and my husband since our car had to be serviced for most of the day, and was very thankful for that. in addition, last but not least, the outstanding customer service is over and beyond! More

I needed a reliable vehicle. I decided to look at Toyota and Honda. Toyota did not have the model I wanted in stock, so I went to Honda to see what they had a comparable model. I decided to look at Toyota and Honda. Toyota did not have the model I wanted in stock, so I went to Honda to see what they had a comparable model. I do not remember the names of the people that I talked to at Honda, but it really did not matter, as every person I spoke with were pleasant and helpful. I have been 100% satisfied with the sales and service departments. I did not rate the speed of service, as I was more interested in quality of service. It was not a unreasonable amount of time. More

Everyone was super nice & friendly. My service appointment didn’t take too long, and the cashier was able to answer all my questions. This location is 28 minutes from my home, but defi My service appointment didn’t take too long, and the cashier was able to answer all my questions. This location is 28 minutes from my home, but definitely worth the drive. I’ll be back! Thanks again! More

my honda pilot have a recall and i got a good service from ramzi aquino from ramzi aquino More

Took my car in for a recall and the turnaround time was impressive. Everyone was friendly and very, very courteous. What's not to love about that kind of customer care? impressive. Everyone was friendly and very, very courteous. What's not to love about that kind of customer care? More