Findlay Honda Henderson - Service Center

My entire experience here was pleasant. I’ve gone to two other Honda dealerships in vegas and did not have a great experience so I decided to try a new (to me) location. I’m so glad I did. I’ve gone to two other Honda dealerships in vegas and did not have a great experience so I decided to try a new (to me) location. I’m so glad I did. From the pleasant person who I spoke to on the phone to book an appt, to Gavin who helped provide excellent service from when I arrived to when I departed, as well as the clean and comfortable facilities to wait in… I couldn’t be happier. Thank you Findlay Honda Henderson! More

Jeremy was very kind and professional. He expressed his concern about giving excellent customer serice. Although the cost of the repair hurts my pocket, the overall experience was peacefu He expressed his concern about giving excellent customer serice. Although the cost of the repair hurts my pocket, the overall experience was peaceful. More

Efficient & Cordial. Oil change, lubrication, tire rotation & fuel induction all completed in 45 minutes. Service with Jeremy Santos. Oil change, lubrication, tire rotation & fuel induction all completed in 45 minutes. Service with Jeremy Santos. More

Super professional and easy in and out for service! They’re the absolute best in Nevada! They’re the absolute best in Nevada! More

I went in for service on the ignition button for my 2017 hrv. Antoine went above and beyond by finding out that the button was under a recall issued by Honda. The part, fix and labor were all covered by the hrv. Antoine went above and beyond by finding out that the button was under a recall issued by Honda. The part, fix and labor were all covered by the recall, saving me around $800! Thank you Findlay Honda and Antoine! More

I took my car for an oil change service and I was offered to do the recall seat belt right away , that was nice otherwise I would need to make an appointment, it did save me another trip. to do the recall seat belt right away , that was nice otherwise I would need to make an appointment, it did save me another trip. More

Kaalen is my service advisor. He seems to act in my best interest and follows up on issues, keeping me advised. Dealership is a little expensive but records are all kept in the sa He seems to act in my best interest and follows up on issues, keeping me advised. Dealership is a little expensive but records are all kept in the same place and are accessible if I question an issue. I feel that the vehicle comes out of service "fixed". Except, they missed the complimentary car wash. More

My brand new truck showed a very unexpected message on the dashboard "SERVICE TRANSMISSION PROBLEM" while I was driving which made me really tense because I am not a local in this area. I was able to driv the dashboard "SERVICE TRANSMISSION PROBLEM" while I was driving which made me really tense because I am not a local in this area. I was able to drive it to Findlay after searching for the nearest Honda dealership which was approximately 44 miles from where I was. Skylar was the service personnel assigned to me. Skylar was very helpful and called me on the progress of the service. To HONDA, I was hoping to get a loaner car to drive back to California. Since it was not provided, I had to book roundtrip airline ticket to go home to California & back to Las Vegas to pickup truck after it is fixed. Skylar did not inform me of the "possible reimbursement of my airline ticket. I called him about it & he gave me a phone number to call which was an automated machine & after many tries, I was able to speak to a live person who mentioned that I had to email Honda for that. So I did and right now am still awaiting of a response from HONDA to reimburse my roundtrip airfare ticket from Las Vegas to San Jose, CA. Just for additional information... my truck is brand new and only 8000 miles on it. I did not expect that to happen. Transmission is a major issue and am uncertain as to the quality of this vehicle. More

Great dealership, I love their service department. Tim really takes care of me and my vehicle. He tracks my vehicle maintenance needs and always works me in around my schedule. Best service I’ve ever Tim really takes care of me and my vehicle. He tracks my vehicle maintenance needs and always works me in around my schedule. Best service I’ve ever received. More

Got charged for a service that wasn’t performed. Went in for oil change and rotation, tire rotation wasn’t performed. From that don’t even trust if the did a good job on the oil change. Not sure if Went in for oil change and rotation, tire rotation wasn’t performed. From that don’t even trust if the did a good job on the oil change. Not sure if they even did the multi inspection because no records/measurements was given. Brakes were making noise prior but no comments after the whole service. Thought I would get a complimentary car wash but was told the wash was down when the time of pickup instead of being told before or during service on the vehicle. More