Findlay Honda Henderson - Service Center

Was told that if I did a lease to own and after the lease is done, I would own vehicle and only have 3 years to pay it off but yet they screwed me over. is done, I would own vehicle and only have 3 years to pay it off but yet they screwed me over. More

Brakes on car was not working. Advisor wanted to drive my car home. He finally had someone look at it and it needed a software update. My brakes felled me which was scary. The car w Advisor wanted to drive my car home. He finally had someone look at it and it needed a software update. My brakes felled me which was scary. The car when going up a hill it stops. My advisor put something on bottom of paper that I did not see until after I signed that I have refused all maintenance on my car which is not at all true. I spent $26,000 for a car that I do not feel safe in. I have always had hondas crv but this is the first time I have felt unsafe in a car. When you look up the car under recalls it lists this car as junk or they use other names for it. Will be letting others know not to buy honda as they are no longer a good product that honda stands by. I called up to talked to the corporation about how unsafe this car feels and ask can I please trade it for another model there at honda they said no. They said you have to work with the dealership and they just keep try fixing it. It is so unfair you give your hard earned money you should get a car that works perfectly. This has to many problems and has hardly any miles on it. Shame on you Mr. Findley. I am disabled and live on social security so money does not grow on trees to buy another car. It took me quite some time to save for this car. I am very upset with your product. More

HORRIBLE SERVICE!!! BY TUAN DANG I BOUGHT THE HONDA ODYSSEY 2018 BRAND NEW IN SEPTEMBER OF 2017. AT 6,000 MILES I TOOK A TRIP TO CALIFORNIA AND WHEN I CAME BACK I HAD TO SERVICE THE B I BOUGHT THE HONDA ODYSSEY 2018 BRAND NEW IN SEPTEMBER OF 2017. AT 6,000 MILES I TOOK A TRIP TO CALIFORNIA AND WHEN I CAME BACK I HAD TO SERVICE THE BRAKE SYSTEM. FROM JANUARY 2018-JANUARY 2019 I HAVE BROUGHT BACK MY VEHICLE TO BE SERVICED FOR THE BRAKES ANOTHER 3TIMES. THE SLOGAN FOR HONDA IS "SAFETY IS PRIORITY" BUT I DON'T FEEL SAFE AT ALL. I HAVE 3 SMALL CHILDREN AND THIS VEHICLE IS OUR DAILY DRIVER. WE HAVE BEEN IN AN ACCIDENT ALMOST TWICE BECAUSE OF THIS ISSUE. I SPOKE WITH THE SERVICE MANAGER TRAVIS AND HE SAID THAT EVERYTHING WAS FINE AND THERE WAS NO ISSUE WITH THE CAR. THIS IS THE FIFTH TIME I WILL TAKE MY VEHICLE IN FOR SERVICE WITHIN A YEAR. I HAVE ALSO CALLED THE HONDA CORPORATE TO SOLVE THE PROBLEM AND THEY SAID "THE DEALER STATED THAT THE ISSUE IS MY POOR DRIVING BEHAVIOR" THAT IS AN UNACCEPTABLE STATEMENT. ALL I WANT IS MY BRAKES TO BE FIXED AND TO BRING THE SAFETY BACK FOR MY FAMILY. I AM A VALUED CUSTOMER AND MY TIME HAS BEEN CONSUMED BY THIS ISSUE. I WANT TO TAKE MY FAMILY ON ANOTHER VACATION BUT I AM VERY NERVOUS THAT THERE WILL BE A SAFETY ISSUE FOR THEM. I HAVE DISCUSSED THIS ISSUE ALSO WITH EMMANUEL PINTO (ASSISTANT GENERAL MANAGER) AND HE HAS A SIMILIAR RESPONSE AND THAT IS THAT HE CAN NOT HELP ME. PLEASE FIX MY VEHICLE OR OFFER A REPLACEMENT (BRAND NEW AND NOT TRADE IN)!!!!!!!!! More

Honda Care Interested in purchasing a used Honda CR-V here in Peoria, AZ, I contacted Travis Miller-Senior Service Adviser to determine the broader explanation o Interested in purchasing a used Honda CR-V here in Peoria, AZ, I contacted Travis Miller-Senior Service Adviser to determine the broader explanation of warranty work performed at Findlay Honda while the vehicle was residence at Henderson NV. Travis was able to relay what warranty issues were diagnosed and repaired and why. He also informed me that any warranty work done in the U.S. anywhere, anytime is also reported. At my asking and not having owned a Honda previously, I learned about Honda CR-Vs characteristics and reliability. His information solidified my feelings regarding Honda CR-V as the right vehicle for me. Thank you, Travis More

Great Service - My husband passed away early this year and I do not know anything about cars. I have heard that a lot of independent service centers take advantage o My husband passed away early this year and I do not know anything about cars. I have heard that a lot of independent service centers take advantage of female customers who do not know anything about cars. Ever since I went to the Findlay Honda Henderson for my Safety recall, I have been going back there for all my service needs because I have been getting great service from my Service consultant, Colton. Longmire. He has helped me a lot with my CRV and I know that I can trust him with my car. More

Awsome dealership get service I stopped in to get my battery checked out. I of course had to look at the new models. I was wowed, by the new civic there are some great improvemen I stopped in to get my battery checked out. I of course had to look at the new models. I was wowed, by the new civic there are some great improvements. Jason Mancillas (sales man) took the time to show all the new features. I was NOT looking to buy a new car, just looking. Jason who became my salesman, lol was very very patient. I bought a new Honda CR-V !!!! I love my new car, everone was very nice. Thanks to everyone. This is truly a family-friendly place. From sales to financing to service I have to give this dealership 10 Gold Stars Stop in and ask for Jason Mancillas Salesman Tim McFadden Service More

Service problems Two service trips to fix a problem they said didn't exist. Vibration while stopped at light. Contacted Honda corporation to get bulitine for known pro Two service trips to fix a problem they said didn't exist. Vibration while stopped at light. Contacted Honda corporation to get bulitine for known problem. Why do I have to research for corrective measures on a brand new vehicle. Treat women like they are ignorant. Surveys to respond to how service is was is a non working email. Can't get bad review if people can't respond. They have lost my business. More

///excellent I moved into the area a few months ago from New York. Our Pilot flashed engine signs and would refuse to start intermittently. Honda in New York and N I moved into the area a few months ago from New York. Our Pilot flashed engine signs and would refuse to start intermittently. Honda in New York and New Jersey couldn't find the source of the problem. As a last resort we took it to Findlay Honda in Henderson and they diagnosed and fixed both problems within a day. The car now purrs. The real treasure was working with Myron Newton, the Service Advisor. He is the sweetest guy, kind, with a great sense of humor. He did everything in a timely fashion, called every time he said he would and answered every question. More

Best car service center I've ever dealt with. I took my Ridgeline in the other afternoon with a problem that reoccurred from when I bought the car from Findlay a year ago which included a stereo t I took my Ridgeline in the other afternoon with a problem that reoccurred from when I bought the car from Findlay a year ago which included a stereo that no longer worked. I pulled up without an appointment and the service department rep greeted me immediately (didn't get his name) and fixed the stereo on the spot and then sent me to George who was the service rep who helped me when I first bought the car and fixed the problem initially. I assumed I'd have to make an appointment and then bring the car back and be charged a service fee and I was not looking forward to it. Nope, to all of it. George took the car right then and there had it completely fixed and back to me within 15 minutes. As I was leaving I quickly asked him about the back interior handle that was no longer connected, again thinking I'd have to make an appointment, and George just took 5 minutes to fix it right there on the spot. Again, I showed up without an appointment, and George and the staff took care of me immediately without charging me anything. They were awesome. Prior to owning this Ridgeline, my first Honda, I used to get scheduled maintenance from other mechanics to save a little money, but I now do everything through Honda Service and Honda Service Express at Findlay because they do such an awesome job there. More

Great Customer Service ar Findlay Honda Henderson! Not often do I find myself in awe after having an issue resolved on one of my vehicles. That said, as far as I'm concerned, Findlay Honda Henderson is Not often do I find myself in awe after having an issue resolved on one of my vehicles. That said, as far as I'm concerned, Findlay Honda Henderson is the only Honda Dealer in Las Vegas! Scott Ramer and all of his staff provided me an outstanding customer experience second to none! You guys have earned all of my future Honda business... Thank you! You guys rock... More