Findlay Honda Henderson - Service Center

Great Customer Service ar Findlay Honda Henderson! Not often do I find myself in awe after having an issue resolved on one of my vehicles. That said, as far as I'm concerned, Findlay Honda Henderson is Not often do I find myself in awe after having an issue resolved on one of my vehicles. That said, as far as I'm concerned, Findlay Honda Henderson is the only Honda Dealer in Las Vegas! Scott Ramer and all of his staff provided me an outstanding customer experience second to none! You guys have earned all of my future Honda business... Thank you! You guys rock... More

I went to Findlay and was greeted by Nancy, I use to get y car serviced at a place in Boulder City, I thought I was getting a better deal and saving $. On my last visit there they had recommended a lot of y car serviced at a place in Boulder City, I thought I was getting a better deal and saving $. On my last visit there they had recommended a lot of services that they said I needed, I had a recall and went to Findlay and Nancy asked my permission to do a free inspection, thinking to myself oh here we go. I agreed to the free inspection of my vehicle , thinking oh boy this is it. Nancy came back to me with a clean bill of health, the other recommendations were not needed! She introduced me other shop foreman Ed and he to re assured me that what my local place I was going to did ot indeed the things they were trying to sell me! I am a single mom and I don't have the extra cash to put out but, indeed want myself and son to to be safe. The price of an oil change is cheaper than what I was paying and get this they even washed my vehicle for me. I will not go back to the so called $ saver place again! Nancy had a heart of gold and was so pleasant to do business with. You better hang on to her....I will keep coming back because of her! More

I had brought my Accord in with a few issues and Tim handled it all with no problem. Great service and recommend him highly as well as the dealership. Been using them since my car was purchased in 07! handled it all with no problem. Great service and recommend him highly as well as the dealership. Been using them since my car was purchased in 07! Love my Accord Coupe! Thanks Tim! More

Roger helped me immensely when I came to Honda to get my hybrid checked out for an Engine/IMA light. There was doubt whether I could make a return appointment to get a replacement IMA battery installed bec hybrid checked out for an Engine/IMA light. There was doubt whether I could make a return appointment to get a replacement IMA battery installed because I'm military and don't get many vacation days. He worked out a way for me to get a rental loaner car to drive so Honda could keep my car overnight without affecting my ability to get to work. Since I have odd work hours he even worked out for me to do a night drop off the next day and pick up my car. The battery install and service from Honda was great! I really appreciate Roger helping work with my work schedule and still getting the job done. Please pass on my gratitude. Well done Honda! More

Nancy is the best, she helped me today like always with such a great attitude and helpful demeanor. I will take my car some place else for service if she ever leaves. such a great attitude and helpful demeanor. I will take my car some place else for service if she ever leaves. More

Nancy in the service department is the reason we continue to have our Hondas serviced at Findlay Honda in henderson, we pass 2 other Honda dealerships just to have our vehicle serviced there. We trust her i to have our Hondas serviced at Findlay Honda in henderson, we pass 2 other Honda dealerships just to have our vehicle serviced there. We trust her intirely, we know our vehicles are in good hands and we are not being ripped off. She is a Great asset to this dealership. More

Nancy Harter made my trip to Findlay Honda service center a great experience, she is a pro in every since of the word she is the best. a great experience, she is a pro in every since of the word she is the best. More

bought a 2013 odyssey, buying experience was great. did my first oil change and told the service staff that my breaks are squeeking, they just told me, it's probably just a glaze on the rotors. drove it ab my first oil change and told the service staff that my breaks are squeeking, they just told me, it's probably just a glaze on the rotors. drove it about 2 miles and the brakes are squeeking again. I called the service dept. to have it checked, came in and david p. assisted me. service was done and was told that they just cleaned it by using a brush. drove home and two days later I hear the squeeking again. called david p. again to schedule a service. came to the dealership and had it serviced. they placed the vehicle on the lifter and both david p. and a mechanic showed me that it might just be a build up of some kind of glaze thats what causing the noise, they showed me how shiny the rotor was thats what causing the squeeking. their suggestion to me was to brake harder so it will knock off the glazed. if I knew that all I have to do is break harder, then why would I even bother driving 15 miles back and forth to have your vehicle service at a state of the art service facility? if I have to bring it in again for the same problem, which I will, it's gonna be the fourth time, just frustrating already. More

Nancy is so nice and helpful, i appreciate her taking the time to make sure my car is in top condition. Nancy has a great personality, i always look for her specifically because her knowledge of my cars need time to make sure my car is in top condition. Nancy has a great personality, i always look for her specifically because her knowledge of my cars needs are the best. Thank you so much! More

My sister and I were driving from Wyoming to Southern California and had planed a stop in Vegas but not with the intention of having the air conditioning in the car breakdown in the heat of summer. What California and had planed a stop in Vegas but not with the intention of having the air conditioning in the car breakdown in the heat of summer. What we thought was going to be an expensive hassle turned out to be a blessing thanks to Nancy, she not only managed to get the cool air flowing again but found out that we had an extended warranty and was able to keep us right on schedule with a rental car while the work was in progress. Nancy called me twice to let me know how it was going and that we could get the car the next morning before noon, she had the car washed and waiting for us by 10am. I must say I've never felt more confident about my choice in buying a Honda than after receiving the kind of customer service she provided. We are going to stop by and see her on our way back, her smile and honesty is a rarity today. Thank you so much. Nicole More