Findlay Nissan Henderson

Findlay Nissan Henderson responded

Thank you for your kind review! We're so glad to hear you had a great experience with us. Helping our customers find the right vehicle at a price that works for their budget is always one of our top priorities. We truly appreciate your trust and are grateful for the opportunity to assist you. Enjoy your vehicle, and thank you for choosing us! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for your wonderful review! We're delighted to hear that your experience was easy from start to finish. Our team takes pride in being helpful and making the process as smooth as possible, so your kind words mean a lot to us. We truly appreciate your support and look forward to assisting you again in the future. Enjoy your new vehicle! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your kind review! We're thrilled to hear that our team was efficient and helpful in finding a vehicle that fit your needs. Helping our customers find the right vehicle is always our goal, and we're glad we could make the process a positive experience for you. Enjoy your new vehicle, and thank you for choosing us! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your feedback! We're happy to hear you found our team knowledgeable and professional. We understand that language can sometimes be a challenge, and we always do our best to communicate clearly and help every customer feel comfortable and informed. We appreciate you giving us a chance to serve you and wish you nothing but the best. Take care, and have a wonderful day! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for bringing this to our attention. We sincerely apologize for the frustration and confusion you've experienced. Providing clear information about pricing, financing terms, and documentation is extremely important, and we're concerned to hear that this has not been your experience. We understand your frustration regarding the lack of follow-up and the difficulty you've had reaching the appropriate person. We would appreciate the opportunity to review your concerns and work toward a resolution as quickly as possible. Please contact me directly at your earliest convenience, or send us your preferred contact information so we can reach out to you. We value your business and are committed to addressing this matter promptly. Thank you for giving us the opportunity to make things right. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan (702)558-5826 agargiulo@findlayauto.com

Findlay Nissan Henderson responded

Thank you for your review! We're glad we could give you peace of mind about your vehicle's condition and performance. Helping our customers stay safe and confident on the road is always our goal. We appreciate your trust in our team and look forward to helping you keep your car running its best for years to come! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the wonderful review! We're thrilled to hear that Nate provided a straightforward, efficient sales experience and helped you secure a great deal. We're also glad Alejandro made the finance process smooth, thorough, and professional. We'll be sure to share your kind words with both of them. Congratulations on your new vehicle, and thank you for choosing us—we look forward to serving you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the fantastic five-star review! We’re delighted to hear that you had such an excellent experience. Providing clear communication, attentive service, and timely solutions is what we strive for every day, and it’s wonderful to know we met your expectations. We truly appreciate your kind words and your trust in our team. We look forward to serving you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for taking the time to share your experience! We're glad to hear you appreciated our personable service and the care we took with your vehicle. It means a lot to know that you noticed the positive atmosphere in our service department, even during a busy time. We truly value your trust and look forward to helping you with your automotive needs in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for taking the time to share your experience. We’re sorry to hear that the repair took longer than expected and that communication during the process was not as consistent as it should have been. We understand how frustrating it is to be without your vehicle and not receive timely updates. That’s not the level of service we aim to provide, and we appreciate you bringing it to our attention. Your feedback has been shared with our service team so we can work on improving both repair timelines and customer communication. If you’d like to discuss your visit further, we’d be happy to connect with you directly. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan