James Person

Findlay Nissan Henderson responded

Thank you for your feedback! We're glad to hear that scheduling your appointment was easy and that your service visit was completed promptly. Providing a convenient and efficient experience is always our goal. We appreciate your business and look forward to serving you again in the future! Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the great review! We appreciate you taking the time to share your experience—even if the review minimum tried to make you say more. We're glad everything was great, and that's what matters most. Thanks for choosing us! Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your excellent review! We're glad our team was able to properly diagnose the issue with your control arms and provide the answers you were looking for. We know how frustrating it can be when a problem isn't identified right away, so it's especially rewarding to hear that our inspection helped confirm what you suspected. Thank you for trusting Findlay Nissan with your vehicle, and we're happy we could help get you back on the road with confidence. We truly appreciate your support! Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for sharing your feedback. We appreciate your continued support and are glad you've noticed the changes since Findlay took over. Our goal is to continually improve our operations, team, and overall customer experience. We value your perspective and look forward to continuing to serve you with the high level of care and service you deserve. Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the fantastic review! We're so glad to hear that Jay provided excellent service and kept you informed throughout the progress of your vehicle. Clear communication, professionalism, and a positive attitude are qualities we value greatly, and we're happy to know Jay delivered on all three. We'll be sure to share your kind words with him. Thank you for choosing us, and we look forward to serving you again! Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your feedback. We're pleased to hear that your overall service experience went very well. However, we're sorry to learn about your interaction when your vehicle was returned. Providing a friendly and professional experience from start to finish is important to us, and we appreciate you bringing this to our attention. We will share your comments with our team as an opportunity to improve. Thank you for your business, and we hope to provide you with a fully positive experience on your next visit. Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your wonderful review! We're delighted to hear that you felt informed throughout the entire process and that our team provided timely updates along the way. It's especially great to know that Alan made such a positive impression with his service and communication. We'll be sure to share your kind words with him. We truly appreciate your feedback and look forward to assisting you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your review! We're pleased to hear that our team was able to perform the necessary troubleshooting and identify the issue with your vehicle. Some problems can be challenging to diagnose, and we're glad we could find the solution and get you back on the road. We appreciate your feedback and thank you for trusting us with your vehicle. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for sharing your experience with us. First, please accept our sincere condolences on the loss of your father. We're honored that we could provide a welcoming and supportive experience during your travels. We're delighted to hear that Christy greeted you warmly, took the time to explain your vehicle's maintenance needs, and helped address your concerns about the maintenance and tire pressure monitoring lights. We understand that vehicle maintenance is an investment, and we appreciate the trust you place in us to help keep your Altima running reliably for years to come. Safe travels, and thank you for choosing Findlay Nissan. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your feedback. While we're glad we were able to resolve the issue, we understand your frustration regarding the axle seals. We take our inspection process seriously, and we're sorry this concern was not addressed prior to the sale. Your comments are valuable and will be reviewed with our team as we continue working to improve our pre-purchase inspection procedures and overall customer experience. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan