Findlay Toyota Flagstaff

I recently bought a car from Findlay Toyota in Flagstaff and found them to be very good. They have a good range of inventory on the lot, including new and used cars. I was especially impressed with my sales and found them to be very good. They have a good range of inventory on the lot, including new and used cars. I was especially impressed with my sales person, Randy Waites, and I would strongly recommend him. He listened carefully to my needs, showed me several different models over a range of prices and let me test drive each one for comparison. He focused on providing very helpful information and advice without being unnecessarily pushy, and he was quite prepared to spend time answering questions and discussing prices. I took a few days to reach my decision, while I researched the vehicles, and during that time he responded quickly to any questions I sent him by e-mail. When I checked other dealers to check prices for comparable vehicles he also carefully the details on any cars that I was interested in, and made me a better offer. He obviously enjoys working with his customers and ensuring they are comfortable with their choice. I am very happy with the vehicle I bought and with the service Randy provided. I’d very happily go back to him in the future. More

Had a great experience. Very smooth and efficient. We told Randy what we were looking for, and he delivered, as he promised. Would highly recommend!! told Randy what we were looking for, and he delivered, as he promised. Would highly recommend!! More

I am satisfied! Hoping for a Toyota soon tho! Everyone had lots of work to do for me to make the deal happen but they all did awesome!!! had lots of work to do for me to make the deal happen but they all did awesome!!! More

They were extremely nice and polite.I very impressed by their customer service and great work.It simply does not get any better than this! Take your car here. You won't be disappointed. their customer service and great work.It simply does not get any better than this! Take your car here. You won't be disappointed. More

Excellent service. Prompt and very, very reasonable pricing. I would not hesitate to stop in with other car problems.If you love your car, BRING IT HERE!!! pricing. I would not hesitate to stop in with other car problems.If you love your car, BRING IT HERE!!! More

I would highly recommend this dealership and these two guys Randy Waites and Tip Tapia they went above and beyond to take care of us and get us the vehicle we wanted! Very appreciated! guys Randy Waites and Tip Tapia they went above and beyond to take care of us and get us the vehicle we wanted! Very appreciated! More

The team was responsive, honest and the service was excellent. In addition, the price was reasonable. We will definitely be going to Findlay Toyota Flagstaff to get our car serviced....it is refreshing excellent. In addition, the price was reasonable. We will definitely be going to Findlay Toyota Flagstaff to get our car serviced....it is refreshing to go to a place that is focused on delivering good service. More

Findlay Toyota Flagstaff does nice work. They were accurate on the estimate and got the car back in a timely fashion. The work done on time, the price was very fair and the quality was excellent. I w accurate on the estimate and got the car back in a timely fashion. The work done on time, the price was very fair and the quality was excellent. I would definietly recommend this shop. More

I have bought two cars one for myself and one for my wife. Awesome customer service.They are extremely thorough, professional and just a really nice guy. HIGHLY RECOMMENDED. wife. Awesome customer service.They are extremely thorough, professional and just a really nice guy. HIGHLY RECOMMENDED. More

My sales experience was awful. I needed time to think and was told rudely "if you think this price is good tomorrow you are wrong" then he walked away without even looking at me. They missed 3 things and was told rudely "if you think this price is good tomorrow you are wrong" then he walked away without even looking at me. They missed 3 things in the 160 point checklist that I had to come back to have fixed; car needed aligned, back window didn't work, hubcap missing. I had them take off front lifts....they charged me to take them off, didn't offer to give the lifts back to me ( I found out later they actually sold them for 300.00!!!!!) I got this resolved but they were not going to tell me about it if I hadn't pursued this. Had them install airbags in rear. They did it incorrectly. They never worked. Took them back, they said they were "fixed" but indeed they were at zero psi the next day. Ended up having to get a refund and take my business elsewhere. I called, left messages, did their online surveys about my frustrations but never got a response until the very end after I was requesting my money back. A truly horrible business with horrible customer service. More