
Findlay Toyota Flagstaff
Flagstaff, AZ
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140 Reviews of Findlay Toyota Flagstaff
Awesome experience Great place to go for sales or service never disappointed staff is very well trained and accommodating to get me the best deal or service needs handle Great place to go for sales or service never disappointed staff is very well trained and accommodating to get me the best deal or service needs handled More
Consistent excellence We have had 4 Toyotas that have been serviced almost exclusively by this dealer. Three of the 4 were even bought here! They are competent, trustworthy We have had 4 Toyotas that have been serviced almost exclusively by this dealer. Three of the 4 were even bought here! They are competent, trustworthy, and competitively priced. No reason to look for another dealer! More
Great as usual Steve is always a great guy when we come in. He is always helpful and knowledgeable. He always makes things right for us . He gives us outstanding se Steve is always a great guy when we come in. He is always helpful and knowledgeable. He always makes things right for us . He gives us outstanding service. After as I'm concerned he is a #1 employee at toyota and a irreplaceable asset to findlay toyota. More
Can't Even Schedule An Appointment I've been trying all day to schedule an appointment for service. I have yet to actually talk to anyone other than the operator, who I finally told tha I've been trying all day to schedule an appointment for service. I have yet to actually talk to anyone other than the operator, who I finally told thanks, but transferring me to a number that never gets answered is frustrating and unacceptable. Finally got to voicemail, but 5 hours later I still haven't heard from a service advisor. There are other shops that work on Toyota's. I guess I'm going to find one of them since Findlay doesn't care about their customers. More
Efficient service We located a vehicle on CarFax and I called and spoke to Joey Gonzalez. We knew what we wanted in a used vehicle for our daughter. He answered all my We located a vehicle on CarFax and I called and spoke to Joey Gonzalez. We knew what we wanted in a used vehicle for our daughter. He answered all my questions and had the vehicle ready for us to view and test drive when we arrived (3 hour drive). Joey understood what we were looking for and didn't try to sell us on other vehicles with features we didn't need. We appreciated his straight-forward demeanor. Our daughter is thrilled with her used Corolla! More
This May Seem Like Small Potatoes But.. My first impression of Findlay Toyota in Flagstaff was good. On the surface the customer service was friendly and fast and the shuttle service was gr My first impression of Findlay Toyota in Flagstaff was good. On the surface the customer service was friendly and fast and the shuttle service was great. My reason for giving a low rating is that I'm not sure they did everything they said they did. It was a standard 45K service which includes topping off fluids. The service advisor made a point of saying that they topped of my windshield washer fluid, which was empty when I arrived. Well, they didn't. It was bone dry. This is small potatoes but is it an indication of a greater dysfunction? You be the judge More
Bobbie is awesome! Prior to purchasing my vehicle I approached Bobbie at random to ask about the cost and feasibilty of adding some features to a vehicle I was consideri Prior to purchasing my vehicle I approached Bobbie at random to ask about the cost and feasibilty of adding some features to a vehicle I was considering buying. She took time to make sure my questions were answered completely and I had all the info I needed. I continued with my purchase and wound up bringing the vehicle in the next day to get some tires put on as part of the sales contract. She took care of my needs and got my vehicle set up quickly. Her customer service and desire to make sure all questions are answered clearly and completely is exactly what you would expect and hope for. Because of this, I will request her any time I need to bring my vehicle in. More
A dealership that actually cares I initially had some issues with my purchase at Findlay. However, they resolved those issues by listening to what I had to say and really hearing me. I initially had some issues with my purchase at Findlay. However, they resolved those issues by listening to what I had to say and really hearing me. Jon and Shawn both worked hard to turn my opinion of Findlay around and they succeeded. I will be heading to them the next time I want to pick up a Toyota. More
No pressure car sales?!?!?! Get Real Went in to test drive a used car. The sales representative went on and on about how low pressure they were... The test drive took 10 minutes. I spen Went in to test drive a used car. The sales representative went on and on about how low pressure they were... The test drive took 10 minutes. I spent the next hour trying to leave and not be rude. More
Unbelievable service and hospitality! I visited this location twice this month with minor service issues. On both occasions I was treated professionally and felt as if my situations were I visited this location twice this month with minor service issues. On both occasions I was treated professionally and felt as if my situations were important to them as well. Their hospitality and quality of service is hard to find and much appreciated. I'm looking forward to the next time my car has an issue! Thank you. Sally Schauble More