Findlay Toyota Prescott

Findlay Toyota Prescott responded

Thank you for your kind review! We're thrilled to hear that trading in your lease for a new vehicle was a smooth and painless experience. Alan is dedicated to making the process as simple and straightforward as possible, and we're glad he was able to guide you through everything with ease. We know there can be a lot to learn with a new Toyota, and we're always happy to help our guests feel comfortable and confident behind the wheel. Thank you for choosing Findlay Toyota Prescott. We appreciate your business and look forward to assisting you again in the future. Enjoy your new car!

Findlay Toyota Prescott responded

Thank you for sharing your experience! We're delighted to hear that what started as just a visit turned into finding the perfect vehicle for you. Congratulations on your beautiful red Sequoia! We're glad Jason was able to connect you with Hoov and that the entire process was smooth and enjoyable. Hoov takes great pride in helping customers find the right vehicle without pressure, and we're thrilled he made such a positive impression. Thank you for choosing Findlay Toyota Prescott. We appreciate your trust and hope you enjoy every mile in your new Sequoia!

Findlay Toyota Prescott responded

Thank you so much for sharing your experience! We’re thrilled to hear how valued and heard you felt while working with Alan. Making the process smooth, personal, and genuinely enjoyable is exactly what he strives for, and your kind words reflect that beautifully. Knowing he made such a strong impact—and earned your trust for future purchases—means the world to us at Findlay Toyota Prescott. We truly appreciate your recommendation and look forward to welcoming you back when you’re ready for that next vehicle. Thank you again for choosing Alan and our team!

Findlay Toyota Prescott responded

We’re grateful for your recommendation and thrilled to hear that our team made you feel personally cared for throughout your visit. Ensuring every guest’s needs are met is something we take seriously, and it’s wonderful to know that came through during your time at Findlay Toyota Prescott. We appreciate you choosing us and look forward to helping you again whenever you need anything in the future

Findlay Toyota Prescott responded

Thank you for taking the time to share this feedback! We’re grateful to hear that every visit has been a positive one for you. Consistent professionalism—from sales to customer service—is something our team works hard to deliver, and it means a lot to know it’s been your experience each time. We appreciate your continued trust in Findlay Toyota Prescott and look forward to providing that same level of care on every future visit.

Findlay Toyota Prescott responded

Thank you for taking the time to share your experience. We're sorry to hear that your visit left you feeling disappointed. Our goal is always to provide clear and transparent pricing, and we regret that there was a misunderstanding regarding the final purchase figures. We understand how frustrating it can be when expectations and the numbers presented do not align. Feedback like yours is important to us, and we will continue to review our communication processes to ensure customers have a clear understanding of all costs associated with a vehicle purchase. We wish you many happy miles in your new vehicle and thank you for giving us the opportunity to be considered.

Findlay Toyota Prescott responded

Thank you for the wonderful review! We're thrilled to hear that you enjoyed our environment and had such a great buying experience at Findlay Toyota Prescott. We'll be sure to share your kind words with Alan Hoover. He's passionate about helping customers make informed decisions, and we're glad he took the time to thoroughly explain your vehicle and ensure you felt confident throughout the process. Welcome to the Findlay Toyota Prescott family, and we look forward to being here for all your future automotive needs!

Findlay Toyota Prescott responded

We're honored that you've trusted Hoov and the Findlay Toyota Prescott team with four vehicle purchases. It's great to hear that his no-pressure approach, dedication to finding the right vehicle, and transparent pricing have continued to earn your confidence over the years. Your comments perfectly reflect the experience we strive to provide for every customer: straightforward, honest, and focused on helping people find the right vehicle without the hassle. Thank you for your loyalty, your kind words, and for recommending us as the best dealership in Northern Arizona. We truly appreciate your business and look forward to helping you with vehicles two through ten and beyond!

Findlay Toyota Prescott responded

Thank you, Francis, we truly appreciate your loyalty over the years and are honored that you've chosen Alan to help with multiple vehicle purchases. We're delighted to hear that Alan's communication, and knowledge made your special-order experience so enjoyable. We know waiting for a new vehicle can be exciting, and we're glad he kept you updated every step of the way. Following your vehicle's journey across the country sounds like a memorable adventure, and we're thrilled that Alan helped turn the wait into part of the fun! Congratulations on your new vehicle, and we look forward to assisting you again in the future!

Findlay Toyota Prescott responded

Thank you so much! We're delighted to hear that Alan made your truck-buying experience so easy and enjoyable. From finding exactly what you needed to personally delivering your truck to Fort Mohave, he truly went above and beyond. We'll be sure to share your kind words with him. Enjoy your new truck and welcome to the Findlay Toyota Prescott family!