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Findlay Toyota Prescott

Prescott, AZ

4.8
652 Reviews
Here at Findlay Toyota Prescott we are dedicated to our customers' needs. Our educated sales and service staff have years of experience and will put our customer first. We aren't just a better dealership, we are a great community partner.
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3200 Willow Creek Rd

Prescott, AZ

86301

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Showing 652 reviews

August 12, 2025

Mr. Hoover was courteous, professional and very easy to work with, his customer service skills are outstanding. He made purchasing our vehicle easy from start to finish. On the test drive he was very in More

by gcfr1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney and Randy
Aug 13, 2025 -

Findlay Toyota Prescott responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Alan, Sydney, and Randy all played a part in making your vehicle purchase smooth, informative, and enjoyable. Alan’s professionalism and dedication to customer service truly shine, and we’re glad he was able to guide you through every step—from the test drive to the in-depth explanation of your vehicle’s features. It’s great to know Sydney was able to assist with the tech setup, and we couldn’t agree more—Randy rocks! We’re proud to have such a knowledgeable and caring team here at Findlay Toyota Prescott. Thank you again for choosing us, and we’re always here if you have any questions or need support down the road.

August 10, 2025

Alan was great. Top Shelf. It was the second car he sold to me. He must be among the best of the salespersons. Hang on to him. He provides great service to his More

by meklnelson2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Findlay Toyota Prescott responded

Thank you so much for your continued trust in Findlay Toyota Prescott and for sharing your experience with Alan Hoover! We’re honored to have earned your repeat business, and it’s wonderful to hear that Alan provided top-shelf service once again. Alan is truly one of the best, and we’re proud to have him representing our team. Your recognition of his honesty, dedication, and customer care means a lot to all of us. We’ll definitely “hang on to him”—he’s a key part of what makes our dealership special! Enjoy your new vehicle, and please don’t hesitate to reach out if we can assist you in the future.

August 09, 2025

Just bought my new Toyota Camry from Findlay Toyota and had a great experience! Alan and Jordan were great and helped me get into the car I wanted. Very friendly, I highly recommend! More

by jre4030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Armes
Aug 11, 2025 -

Findlay Toyota Prescott responded

Thank you so much for your kind words and congratulations on your new Toyota Camry! We're thrilled to hear that Alan and Jordan made your experience a great one and helped you find the perfect car. We’re proud to have such friendly and dedicated team members who truly care about our customers. Your recommendation means a lot to us, and we’re grateful you chose Findlay Toyota Prescott. Enjoy your new Camry, and we’re here for you anytime you need us!

August 04, 2025

We contracted through Alan Hoover 2 Rave 4s and he helped us to decide given the milage and quality of the last Rave 4 to purchase it outright. I think Alan is the best auto service sells person I have ever More

by bobca39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Antillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Findlay Toyota Prescott responded

Thank you so much for your thoughtful and sincere review. We’re honored that you chose Findlay Toyota Prescott and Alan Hoover to assist with your vehicle purchase. Alan truly exemplifies the values we strive for—honesty, integrity, and genuine care for our customers. It means a great deal to hear that he not only helped guide your decision with transparency but also continues to support you and your wife beyond the sale. Your trust in Alan, especially during such an important decision, is deeply appreciated. We’re grateful to have customers like you and proud to have Alan on our team. If there’s ever anything more we can do for you or your wife, please don’t hesitate to reach out. Wishing you both continued happiness and safe travels in your RAV4s!

August 04, 2025

Alan is outstanding friend and salesman. .I'm very happy with it thanks 😊 you all More

by leiningerdavid2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob "Raz" Rasmussen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Noriega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Findlay Toyota Prescott responded

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your vehicle and had such a positive experience with Alan. He truly goes above and beyond to treat every customer like a friend, and we’re proud to have him on our team. We appreciate you choosing Findlay Toyota Prescott and look forward to serving you again in the future. Enjoy your new ride, and thanks again for sharing your experience with us!

July 31, 2025

I recently purchased a 2025 Toyota Tacoma from Findlay Toyota Prescott and had the absolute pleasure of working with Randy and Alan Hoover. Alan was incredibly professional, knowledgeable, and genuinel More

by rojas.fabio24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Jul 31, 2025 -

Findlay Toyota Prescott responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that your journey to purchasing a 2025 Toyota Tacoma was such a positive one. Alan Hoover is truly a gem on our team, and we're so glad he was able to provide the professionalism, transparency, and care that made your experience smooth and enjoyable. We’ll be sure to pass along your compliments to both Alan and Randy—they’ll be delighted to know they made such a great impression. Enjoy every mile in your new Tacoma, and please don’t hesitate to reach out if you ever need anything. Welcome to the Findlay Toyota Prescott family!

July 30, 2025

This is the second time I've been ripped off by Findlay in Prescott. The first one was a 2012 Acura MDX. It had a battery drainage and transmission issues from the start. They even questioned, us the custo More

by Sean H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't remember the salesman's name, It might be Mr. Hoover.
Jul 31, 2025 -

Findlay Toyota Prescott responded

Thank you for sharing your feedback. We’re truly sorry to hear about your frustration and the experience you’ve described. At Findlay Toyota Prescott, we take all customer concerns seriously and strive to provide transparent, high-quality service. Regarding the oil level issue, we understand how concerning that must have been. However, since we do not have documentation of where the vehicle was inspected or serviced when that observation was made, and we cannot confirm the timing or conditions of that oil change. We appreciate your feedback and would welcome the opportunity to speak with you directly to see how we might help resolve any outstanding concerns. Please feel free to contact our management team at your convenience.

Aug 04, 2025 -

Sean H responded

My apologies, it's a 2017 Hyundai Santa Fe Sport. It's been two weeks since that oil change, and I did keep the documents. I had my wife continue to drive the vehicle and I would check the oil every Saturday. On August the 2nd, the oil is now at the low line on the dipstick. No visible leaks can be seen, which means it's internal. No abnormal engine sounds. I will have a ASE mechanic do a thorough report and an estimate on when this might have occurred(pre-sale or post-sale). I'll share that information as soon as I get it. Thank you for the response.

July 23, 2025

I recently purchased a vehicle from Findlay Toyota in Prescott and had a fantastic experience with my salesman, Alan Hoover. From start to finish, Alan was friendly, knowledgeable, and made the entire pr More

by Carey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Johnson
Jul 30, 2025 -

Findlay Toyota Prescott responded

Thank you so much for taking the time to share your experience with us at Findlay Toyota Prescott! We’re thrilled to hear that Alan Hoover provided such exceptional service and made your vehicle purchase smooth and enjoyable. Alan’s dedication to customer care and attention to detail truly reflect the values we strive to uphold every day. We’re especially glad that you felt supported not only during the sale but also with the setup and future service connections. Creating lasting relationships with our customers is incredibly important to us, and it’s wonderful to know you felt welcomed by our entire team. We’re honored to have earned your recommendation and look forward to continuing to serve you in the future. Welcome to the Findlay Toyota Prescott family!

July 10, 2025

Alan Hoover was so great to work with when I traded my car in! Very professional and made the process very easy! More

by Abbyvandyke04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob "Raz" Rasmussen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Noriega
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Antillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas sova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Findlay Toyota Prescott responded

Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that Alan Hoover made your trade-in process smooth and professional. We’ll be sure to pass along your compliments to him. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything else we can do for you!

July 06, 2025

Findlay Toyota dealership showroom and the people working there are cheerful, welcoming, and happy to answer any and all questions. We worked with Alan Hoover who knows as much about the cars the dealers More

by slmayers
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Noriega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Miramon
Jul 09, 2025 -

Findlay Toyota Prescott responded

Thank you so much for taking the time to share your experience with us at Findlay Toyota Prescott! We’re thrilled to hear that your visit to our showroom was met with a cheerful and welcoming atmosphere — that’s exactly the kind of environment we strive to create for every guest. We’re especially proud to hear about your experience with Alan Hoover. Alan’s dedication to keeping you informed throughout the wait for your new Highlander and RAV4, and his patience in helping you get comfortable with your new vehicles, truly exemplifies the level of care we aim to provide. It’s wonderful to know that he made the process not only smooth but enjoyable. We’re also glad Johnny Miramon was able to make the financing process clear and stress-free. It’s important to us that our customers feel confident and informed every step of the way. Thank you again for your kind words and for recommending us. We hope you continue to enjoy your beautiful new red Highlander and RAV4 for many years to come. If you ever have more questions or just want to stop by and say hello, we’re always here for you!

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