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Findlay Toyota Prescott

Prescott, AZ

4.8
681 Reviews
Here at Findlay Toyota Prescott we are dedicated to our customers' needs. Our educated sales and service staff have years of experience and will put our customer first. We aren't just a better dealership, we are a great community partner.
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3200 Willow Creek Rd

Prescott, AZ

86301

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Showing 681 reviews

December 02, 2025

I have been buying ad selling cars since I was 18. Dealing with Alan, Chris and Randal was one of the easiest, fastest and professional experiences that I have had purchasing a new vehicle. The three More

by beth.hammond5523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Findlay Toyota Prescott responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that working with Alan, Chris, and Randal made your vehicle purchase easy, fast, and professional. They truly are outstanding members of our team, and your kind words mean a lot to them and to all of us here at Findlay Toyota Prescott. We appreciate your continued trust and support, and we look forward to serving you again in the future. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out. Enjoy your new vehicle!

November 29, 2025

My experience working with Carlos on my vehicle purchase was consistently poor. Communication was minimal, and I was left without clear updates on the process. The process took almost a week I did not know More

by Kel74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Noriega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jim D
Dec 17, 2025 -

Findlay Toyota Prescott responded

Thank you for taking the time to share your experience. We sincerely apologize for the frustrations you encountered during your vehicle purchase and for the lack of clear communication throughout the process. Your feedback is very important to us, and we regret that the delivery and condition of your Toyota Crown did not meet the standards we hold ourselves to. We are grateful to Chris and Jim for stepping in and ensuring the situation was resolved promptly and professionally. We will be using your comments as an opportunity to improve our communication and delivery processes so that future experiences reflect the level of care and respect every customer deserves. Thank you again for bringing this to our attention, and we appreciate your patience as we worked to make things right.

November 21, 2025

This purchase experience was the best I’ve had in my sixty years of breathing. Alan was by far the best sales rep I’ve had the pleasure of working with. The whole process was insanely easy. More

by narcisojohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Findlay Toyota Prescott responded

Thank you for sharing such incredible feedback! We’re thrilled to hear this was the best purchase experience you’ve had and that Alan made the process so easy. We truly appreciate your trust in Findlay Toyota Prescott and look forward to serving you again.

November 21, 2025

Alan was very helpful and informative. We knew what we were looking for and he helped us find the vehicle for us. More

by susank1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Findlay Toyota Prescott responded

Thank you for your review! We’re glad Alan was helpful and informative in finding the right vehicle for you. We appreciate your trust in Findlay Toyota Prescott and look forward to serving you again.

November 19, 2025

Hoov was a true professional. He was easy to work with and the team did a great job showing me all the great features. I love the new Tundra! More

by derienzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Findlay Toyota Prescott responded

Thank you for your kind words! We’re glad Hoov and the team made the process easy and enjoyable, and that you’re loving your new Tundra. We appreciate your trust in Findlay Toyota Prescott and look forward to helping with all your future vehicle needs.

November 19, 2025

A pleasure working with "Hoov" and the Findlay Toyota staff as we purchased our new 2026 Highlander. This is our 2nd new car with this dealership. More

by robkerben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob "Raz" Rasmussen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Noriega
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Findlay Toyota Prescott responded

Thank you for your continued trust in Findlay Toyota Prescott! We’re thrilled to hear that working with Hoov and our team made your second purchase such a pleasure. Congratulations on your new 2026 Highlander—we look forward to serving you again in the future.

November 18, 2025

Thank you Alan. It was a pleasure doing business with you and Findlay again. I can’t believe this is car #5 you have helped us with. I appreciate your thoughtfulness More

by Judakins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob "Raz" Rasmussen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Noriega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Findlay Toyota Prescott responded

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that this is your fifth vehicle with Alan and Findlay Toyota Prescott—that means the world to us. Alan truly enjoys helping customers like you, and we’re glad his thoughtfulness and patience made the process smooth. We appreciate your support and look forward to assisting you again in the future. Enjoy your new car!

November 17, 2025

Findlay Toyota is great! Alan 'Hoov' was friendly and helped us find the vehicle we were looking for. We always take our Tacoma for maintenance here and Nick is great as well More

by kimberlychristian2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas sova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Findlay Toyota Prescott responded

Thank you so much for your wonderful review! We’re thrilled to hear that Alan helped you find the perfect vehicle and that Nick continues to provide great service for your Tacoma. Your recommendation means a lot to us, and we’re grateful for your trust in Findlay Toyota Prescott. We look forward to serving you for many more miles ahead!

November 17, 2025

Thank you for helping us! The team there is always a pleasure, thank you Alan for being so attentive & caring! More

by Anthonyb78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Findlay Toyota Prescott responded

Thank you for sharing such kind words! We’re so glad our team could make your experience enjoyable, and we truly appreciate your recognition of Alan’s attentiveness and care. It’s always our goal to provide exceptional service, and feedback like yours means a lot. We look forward to helping you again in the future!

November 07, 2025

Profesional, helpful, and knowledgeable. No pressure sales. Took time to explain everything. I was treated with respect. Great dealership to purchase a car. More

by MLELLSWORTH2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Nov 18, 2025 -

Findlay Toyota Prescott responded

Thank you for sharing your experience! We’re delighted to hear that our team provided professional, helpful, and knowledgeable service without any pressure. Taking the time to explain everything and treating our guests with respect is always our priority. We truly appreciate your recommendation and look forward to serving you again in the future!

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