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Findlay Toyota Prescott
Prescott, AZ
619 Reviews
Here at Findlay Toyota Prescott we are dedicated to our customers' needs. Our educated sales and service staff have years of experience and will put our customer first.
We aren't just a better dealership, we are a great community partner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 619 reviews
February 02, 2018
Excellent service with Dillon Smith! We had such a wonderful experience at Findlay Toyota! We have exceptional service and they bent over backwards for us and tried to accommodate us as b We had such a wonderful experience at Findlay Toyota! We have exceptional service and they bent over backwards for us and tried to accommodate us as best as possible. We will be back! More
by Travis
Employees Worked With
Dillon Smith
February 01, 2018
Great dealership in all aspects. We have both our Toyota’s serviced here (Tacoma and RAV4). My sister also bought her RAV4 here. Superb service reps and fast/efficient service. Parti We have both our Toyota’s serviced here (Tacoma and RAV4). My sister also bought her RAV4 here. Superb service reps and fast/efficient service. Particular thanks to Moe Fuller, our primary service rep. More
by MikeS
Employees Worked With
Moe Fuller
February 01, 2018
Everyone there was very pleasant and helpful We just purchased our first ever Toyota. We were very impressed with Dillon. His willingness to help in any way he could. The dealership is great a We just purchased our first ever Toyota. We were very impressed with Dillon. His willingness to help in any way he could. The dealership is great and we are looking forward to future visits. We will be bring our Rav4 back for all service work even though it is much further to drive to Prescott rather than Phoenix, we live in Black Canyon City. More
by Bud & Sandy
Employees Worked With
Paul (Pauly) Meyers, Dillon Smith
February 01, 2018
Fantastic experience I have nothing but great things to say about our buying experience today at Findlay, everything was arranged in a few short calls, it was extremely pr I have nothing but great things to say about our buying experience today at Findlay, everything was arranged in a few short calls, it was extremely professional and painless, negotiations were a breeze and to add Kyle Watson even did a home delivery for my 9 month pregnant wife to Phoenix (2 hour round trip). To add I have purchased 18 cars in my life and this was by far the best experience I have ever had! More
by Mahnic family
Employees Worked With
Kyle Watson
January 29, 2018
Great experience My wife and I ventured into the dealership with just looking at options in mind. We were greeted as soon as we stepped out of our vehicle by Albert. H My wife and I ventured into the dealership with just looking at options in mind. We were greeted as soon as we stepped out of our vehicle by Albert. He actively listened to what we needed and stayed engaged with us even though he was training someone. We told him what we want where our budget was and the first vehicle he pulled up was everything my wife wanted and needed. There was some back and forth as far as negotiating but it was almost fun. We didn't feel pressured to buy which is a huge change for us. In the future we will continue to do business with Findlay Prescott. More
by Bradly Church
January 26, 2018
No Hassle If you are going to buy a car in the Prescott area Findlay is the place to good. Don't worry about being over charged just make your best deal. If you are going to buy a car in the Prescott area Findlay is the place to good. Don't worry about being over charged just make your best deal. More
by Kentsv54
Employees Worked With
Jeff Adler
January 25, 2018
Great Dealership Purchased a new Toyota Avalon. Dillon Smith,our salesperson, was a smart, knowledgeable, and friendly. The dealership was mordern -typical of Toyota Purchased a new Toyota Avalon. Dillon Smith,our salesperson, was a smart, knowledgeable, and friendly. The dealership was mordern -typical of Toyota. Second vehicle purchased at location. Have all my service completed at Findlay Prescott. Has small town friendly feel, unlike the Toyota places in Southern California where your just another number. Would definitely recommend Findlay Toyota and especially Dillon Smith. More
by Skipm
Employees Worked With
Dillon Smith
January 23, 2018
No followup and the poorest communicative skills ever!! Do yourself a big favor and only purchase your new or used Toyota Vehicle from a Phoenix Dealer since they are definitely more competitive, have produ Do yourself a big favor and only purchase your new or used Toyota Vehicle from a Phoenix Dealer since they are definitely more competitive, have product knowledge and are forth coming. You will also save on the sales tax rate much better than flagstaff and Prescott. The sales person that contacted me after I built and priced a 2018 TRD Pro was Ernie Cardenas in the New Car Sales Dept. After his initial contact with me by email I sent him 2 other emails with questions and also followed up with 2 phone calls and I never ever heard from him again? In reality he promised something he could not deliver and it was easier not to call me back thinking that I would just go away. All these issues happened approx 12/30/17 and today is 1/23/18 and I still haven;t heard back from the New Car Sales Manager. I guess Robby also thinks I'll just go away.I purchased a new Tacoma and a Camry from a Phoenix Dealer and saved a ton of money. I can't stress to let all you folks know is to only go to Phoenix to purchase your new or used Toyota. Go online and search which Toyota Dealer has the lowest Sales Tax and then work your deal from there. Don't be concerned about walking out the door if that Dealer can't satisfy your needs each Dealer is different and some really need to make a deal happen, Most important take that trip to Phoenix and don't even think about working with Findlay Toyota Prescott you''ll just be wasting your Time, BTW Chandler has the lowest Sales Tax. More
by southwesthappy
Employees Worked With
Ernie Cardenas
January 17, 2018
Excellent Attention Dario was my sales representative. The gentleman was a ‘paragon’ of patience. I think of myself as a cautious shopper. Dario took time to completely e Dario was my sales representative. The gentleman was a ‘paragon’ of patience. I think of myself as a cautious shopper. Dario took time to completely explain all my options available to me. His attention to detail was excellent, if he did not have positive information, he told me he would find out and he did. I would not hesitation to recommend Dario’s service and attention. I feel he expressed strong Findlay values. I was completely satisfied with my 2018 4Runner. More
by Gtay1433
Employees Worked With
Derio Urueta
January 10, 2018
Excellent service Very helpful and friendly staff would recommend them to all friends. Have been coming here for years and they have all been very good. David in Serv Very helpful and friendly staff would recommend them to all friends. Have been coming here for years and they have all been very good. David in Service has been most helpful. More
by Wayne
