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Findlay Toyota - Service Center

Henderson, NV

4.6
2,235 Reviews

2,235 Reviews of Findlay Toyota - Service Center

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March 28, 2025

Very nice staff and I received excellent service from Eric. He explained what service for my car and what need to be replace. More

by Maria C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Findlay Toyota responded

Maria, Thank you for leaving your 5 STAR review and for mentioning Eric's name. He will be grateful to know that he was able to exceed your expectations. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon

March 28, 2025

Service personnel are superb. I arrived and was quickly ''started' and was finished in good time. More

by LLREESER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Findlay Toyota responded

Hello LLREESEER1, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 28, 2025

DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o More

by John M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Short
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kai Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Findlay Toyota responded

John M, We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to discuss this with you further. Please contact me directly at Kellyt@findlayauto.com or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you.

March 27, 2025

Eric Maldonado was a huge help and assisted me to find solutions to the problem I had with my car. He went above and beyond more than he needed to and talked me through what options I have. 10/10 assistan More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Findlay Toyota responded

Thank you for sharing your experience with us. We're glad that Eric Maldonado exceeded your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 27, 2025

Had a 2pm appointment, was told on arrival there was a two hour wait, and since I’m waiting anyways I could get my alignment done in the same timeframe! I find it disconcerting that I had a scheduled appo More

by WILL.MORTON93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Findlay Toyota responded

Will, I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. Please contact our Customer Relations Manager at Kellyt@findlayauto.com. We're here to help resolve any issues that you still may have.

March 27, 2025

Simply the best service. Findlay hires really well, we are so particularly happy that Vince Argentine is back, he is fantastic. More

by GREG@GCANN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Argentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Findlay Toyota responded

Hello Greg, Thanks so much for sharing your experience with us and for mentioning Vince Argentine's name. We appreciate your positive feedback. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

March 26, 2025

Took in my 2022 Tundra for engine recall. A loaner was supplied at no cost. Engine was replaced in 3 days at no cost. I checked out the engine bay and everything was in perfect shape wit More

by JJCARTER424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Plott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Findlay Toyota responded

JJCARTER424, Thank you for your feedback. We're glad that we could exceed your expectations and that you were impressed with the quality of both the work and service. We will pass your feedback to your Service Advisor Ethan Plott. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

March 26, 2025

Everything is goods Everyone was very good and extremely good happy with the job Price ? More

by MARY_KHAITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverik Bodnar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Findlay Toyota responded

Hello Mary, We are so pleased to know that you are happy with the outcome of your recent service visit. We appreciate your loyalty and value you as our customer. We look forward to your next visit at Findlay Toyota. Thank you for stopping by.

March 26, 2025

Always a great experience at Findlay Toyota. Staff is always friendly and helpful, love how they advise on how to save a bit of money too and they are very knowledgeable. More

by ALEXANDERMASONRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Bejar Peña
Mar 27, 2025 -

Findlay Toyota responded

Hello Alexander, It pleases us to know that you are happy with the outcome of your recent service visit. We appreciate your loyalty and value you as our customer. We look forward to your next visit at Findlay Toyota. Thank you for stopping by.

March 25, 2025

Called Phil late Saturday just before closing. Got me the help I needed even though it was late in the day. Appreciate the service. More

by TSTOCK0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Findlay Toyota responded

Tstock0619, Thank you for leaving your 5 STAR review and for mentioning Phil's name. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon.

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