Findlay Toyota - Service Center

Findlay Toyota’s Service Department does excellent work. Matt Stanley is knowledgeable and professional at all times. At all times he is calm and helpful. During my visit yesterday, mechanic Matt Lovelac Matt Stanley is knowledgeable and professional at all times. At all times he is calm and helpful. During my visit yesterday, mechanic Matt Lovelace did amazing diagnostic work on my vehicle followed by expediently performing repairs in a fashion that can only be completed by an experienced professional who takes pride in their craft. More

Easy to get in, be seen, schedule drop off and pick ups while car is serviced, great updates throughout the process while car is serviced, great updates throughout the process More

Idk some people were great some people are horrible. Don’t give a car out when it’s running codes and not fixed. Don’t ignore customers when you sold them a car with codes and issues. I’m glad to have a Don’t give a car out when it’s running codes and not fixed. Don’t ignore customers when you sold them a car with codes and issues. I’m glad to have a car but I will never come back here to get another. Ever. Not worth the hassle More

When test driving vehicle for hybrid light. The tech didn't notice the turn signals were inoperative. Had to bring back vehicle for the electrical problem. Had to replace the wiring harness aft The tech didn't notice the turn signals were inoperative. Had to bring back vehicle for the electrical problem. Had to replace the wiring harness after the diagnostic test. More

The service writer Xavier always does an outstanding job when I come in. Always on top of things,and keeps me well informed of any addt’l work that I need. Give that man a raise. when I come in. Always on top of things,and keeps me well informed of any addt’l work that I need. Give that man a raise. More

Service was provided as outlined in the order. And it was completed in a timely manner. And it was completed in a timely manner. More

Professional, courteous, efficient. Was in and out in a reasonable amount of time. Easy to make appointment Was in and out in a reasonable amount of time. Easy to make appointment More

He said he would take a 10% off the battery but never bother explaining it was taken off. To this day, I am not sure if the discount was applied bother explaining it was taken off. To this day, I am not sure if the discount was applied More

I personally have been going to Toyota for service for a bout a few years and the was my first to experience unprofessionalism when I was working with Kyle. He was very rude when I told him that I was told bout a few years and the was my first to experience unprofessionalism when I was working with Kyle. He was very rude when I told him that I was told by the parts department that I had warranty just for him to not value my warranty and send me to the parts department. The employee at the parts department confronted him and made him acknowledge my warranty. When I also left my vehicle for diagnosis he also was rude and hung up on me over the phone. Sad to say this was a very unpleasant experience. More

Me and my family are very happy with Findlay Toyota for their great hospitality and good service work their great hospitality and good service work More