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Brian Short
45 Reviews
45 Reviews
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45 Reviews of Brian Short
April 03, 2026
Great professional service on both Toyotas I own. Great staff run by a professional service director Brian Short. Thanks to all at Findlay Toyota Great staff run by a professional service director Brian Short. Thanks to all at Findlay Toyota More
by csg51
Verified CustomerOther Employees Tagged: Tim McFadden, Emilio Sepulveda
March 28, 2026
GREAT TOYOTA DEALER AND SERVICE DEPT THANKS BRIAN SHORT AND THE SALES AND SERVICE TEAM AND THE SALES AND SERVICE TEAM More
by csg51
Other Employees Tagged: Tim McFadden, Emilio Sepulveda, Tyler Campuzano
February 07, 2026
2002 Toyota Camry - stalling when stopping at street lights - loud noise in rear when driving over objects like speed bumps - left car at service bay and got a lift home - two days later told to the car lights - loud noise in rear when driving over objects like speed bumps - left car at service bay and got a lift home - two days later told to the car was ready - got a lift to service dept. Paid .88 cents shy of $3,000.00 - drove out of the service bay and went over the speed bump and the loud noise was still there - I made a u-turn at the bay entrance and pulled back in - Spoke to the payment desk that after just paying 3 grand the problem is still there - asked to speak to Brian Short - unavailable - a service Mgr. named Steven asked what the issue was - I showed him the invoice for work done and we drove over the bump in the bay and he said "That's not good" I asked "don't they check their work when they are done?" - so I got a lift home - Steven offered to provide a rental but I declined - I found an invoice from 2014 where I requested this issue be addressed but all I get is charged for the work but a Band-Aid put on the problem - We have brought this car to Findlay for probably 15 years and also purchased a New highlander in 2013 so I haven't given up on Findlay but it is always a struggle to get that loyalty honored. Granted I am always taken care of it's always a struggle before hand. FYI Mr. Crabtree is supportive but there's only so much he can so as a service rep. More
by SAR71005
Other Employees Tagged: Phill Crabtree, Steven Chapman
February 06, 2026
Great service…awesome service writer and Supervisor Brian Short. Would definitely go back again in any issue we will in the future. Short. Would definitely go back again in any issue we will in the future. More
by WDSMITH7
Other Employees Tagged: Tyler Campuzano, Jesse Guadarrama
January 21, 2026
John streamlined the service of my Crown starting with making the appointment via text. John was waiting for me when I arrived and explained everything. My car was ready so fast! I will continue to use F making the appointment via text. John was waiting for me when I arrived and explained everything. My car was ready so fast! I will continue to use Findlay Toyota for all my car needs. More
by CORV
Other Employees Tagged: John Wong
October 30, 2025
FROM THE SALES TO THE SERVICE THEY ARE A+ THIS IS MY 3RD TOYOTA FROM THEM AND EVERYONE IS VERY FRIENDLAY AND PROFESSIONAL FROM JOHN BARR TO THE SERVICE DEPARTMENT THAT IS RUN BY BRIAN SHORT. THE BEST IN THE TOYOTA FROM THEM AND EVERYONE IS VERY FRIENDLAY AND PROFESSIONAL FROM JOHN BARR TO THE SERVICE DEPARTMENT THAT IS RUN BY BRIAN SHORT. THE BEST IN THE WEST DEALERSHIP More
by csg51
Other Employees Tagged: Antwaun Bynum, Tim McFadden, Brandon Day
October 17, 2025
The entire service department is the absolute best I have ever dealt with starting with a great leader Brian Short the Director Keep it up ever dealt with starting with a great leader Brian Short the Director Keep it up More
by csg51
Other Employees Tagged: Rick Glenn, Greg Hadges, John Barr, Ethamar Kosa, Tim McFadden
August 28, 2025
The Dealership treated me with the upmost kindness and profesional care. I wiuld certainly recomend this dealership over any other in Las Vegas. Mamy thanks for excellant service. Col. Russell Smith profesional care. I wiuld certainly recomend this dealership over any other in Las Vegas. Mamy thanks for excellant service. Col. Russell Smith More
by RUSSELLSMITH218
Other Employees Tagged: Ryan Seabolt, Jordan Santos, Natalie Arenas
August 08, 2025
I am okay with that . The location is great but it is waiting long for the services The location is great but it is waiting long for the services More
by NPLASVEGAS2013
Other Employees Tagged: Ryan Seabolt, Matt Stanley, Emilio Sepulveda, Xavier Walker, John Waller, Thomas Tran, John Wong, Trevor Young , Chris Tarhan
July 31, 2025
Brandon Day was amazing. Easy in-n-out.i would highly recommend him for an easy going service experience. Easy in-n-out.i would highly recommend him for an easy going service experience. More
by bruins2424
Other Employees Tagged: Ryan Seabolt, Brandon Day
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