Findlay Toyota - Service Center

Customer service experienced was great everything since I got there everyone are a team prayer i just want say thank you. got there everyone are a team prayer i just want say thank you. More

Phil Crabtree is great! Nothing else to say. I don’t need 15 words. I only needed 4. Nothing else to say. I don’t need 15 words. I only needed 4. More

Super well assisted by Tao and JP, folks are friendly and i became part of this dealer. We purchased a BZ. Thank you guys 😊 and i became part of this dealer. We purchased a BZ. Thank you guys 😊 More

Easy Service appointment scheduling and my Vehicle was in and out Within promised service time. in and out Within promised service time. More

Clean comfortable. Takes care of my car when I need it every time I need it Takes care of my car when I need it every time I need it More

Daniel Lopez took care of finally getting my second key fob. I kept getting the run around when I would call or email asking for the fob. I bought the car on May 4, 2024 and called the dealership several t fob. I kept getting the run around when I would call or email asking for the fob. I bought the car on May 4, 2024 and called the dealership several times asking for my second key fob. Finally I called Toyota customer service and to my surprise they said my key fob was at Findlay Toyota. I jumped in my car and drove over there. When I talked to the service guy he said my second key had not been ordered. So I showed him the case number. :) with that he was able to find me a key fob. Then I was told I was actually getting someone else’s key and that Findlay was going to order another customer a key using my vin number. ??? Not sure what that is about but I’ve now got both my keys so I’m happy. One of the funny things about this is that when I traded my old Avalon in to buy this vehicle I was pressured to go home immediately and get my second key to Findlay that day. This was after being at the dealer for 6 hours haggling over the terms of my new purchase. I was exhausted and had dinner reservations that I was rushing to get to. Like really? I had to rush to bring my 11 year old key to them but it was ok for them to make me wait 4 months for my second key? Not really sure I’ll deal with Findlay again. There’s another Toyota dealer across town. It’s a lot further away but I don’t get the runaround from them. More

Findlay Toyota has the best service center the waiting room is clean and hospitable the free coffee, tea and water is a plus. room is clean and hospitable the free coffee, tea and water is a plus. More

Great communication but if I have an appointment I shouldn’t be in a 3 hour wait line. I’m glad they got me in quicker. shouldn’t be in a 3 hour wait line. I’m glad they got me in quicker. More

We have been buying our Toyotas from Findlay Toyota for more than twenty years and drive in from Utah for our regular 5000 mile services. We make appointments and expect our cars to be serviced quickly sin more than twenty years and drive in from Utah for our regular 5000 mile services. We make appointments and expect our cars to be serviced quickly since we wait in the lobby. We are rarely disappointed and trust the service will be thorough because our cars are regularly on the highway for over 25,000 miles each year. The Service Techs do not make us wait in line and keep us informed as the service progresses. We trust this dealership and will continue to return in the future, More

I drive over 10miles due to the great customer service I receive at Findley! I actually live 5 minutes from the Sahara dealership. receive at Findley! I actually live 5 minutes from the Sahara dealership. More