Findlay Toyota - Service Center

I took my 2018 Tacoma SR5 in for service on Saturday April 27th. There were a couple of recalls and it was time for service. I dropped it off early, was told I would get a call when it's ready and home April 27th. There were a couple of recalls and it was time for service. I dropped it off early, was told I would get a call when it's ready and home I went. I got a call a couple hours later from the guy who set up my service and he told me that I "NEED A NEW ENGINE!". My truck has 47,000 miles on it. I need a new engine because my oil filter was dirty. They serviced my truck and I picked it up in the late afternoon. The guy texted me the following Monday to tell me he located an engine with 33,000 miles on it for just over $12,000.00. When I left Findlay my truck had 47,016 miles it. Now it has 47,400. My 2018 Tacoma now SMOKES like crazy. It NEVER smoked and I have passed smog consistently since I bought it. It didn't smoke when I brought it in, it only started smoking after you tried to scam me into buying another engine with only a few thousand less miles than I currently have. You serviced my truck that was in perfect running condition and now it is not! I do have all of the documentation showing the attempt to scam me. I don't know what made you think that I would fall for it, but I do know your service center is not to be trusted. More

Great reliable place to have vehicle serviced. Very friendly service agents. Very busy all the time. Very friendly service agents. Very busy all the time. More

I purchased my Landcruiser from this dealership back in 2003. It was brand new. Ever since then, I have always brought the vehicle here for service. The work they do is always top notch. I appreciate t 2003. It was brand new. Ever since then, I have always brought the vehicle here for service. The work they do is always top notch. I appreciate the folks at Findlay aloe. My car still runs like new and it is 20 years old about to turn 21 in November. More

I have been going to this dealership for quite some time I I was met with Tim and we talked about the vehicle and all my concerns were discussed and recommend recommendations or made took a little while to I I was met with Tim and we talked about the vehicle and all my concerns were discussed and recommend recommendations or made took a little while to get to work done must been a busy day I recommend them fully at this time More

Been here for the first for my 2022 4Runner Oil change, staff were very nice, quick and very professional, especially Mr Gerard Benavente, a Service Advisor, he’ s the one who took care of me, he explain e staff were very nice, quick and very professional, especially Mr Gerard Benavente, a Service Advisor, he’ s the one who took care of me, he explain everything in detail, they had an itemized report on my vehicle on what has to done and what are still okay, unlike others, they gonna scam you, I highly recommend Findlay Toyota Henderson, I’ll keep coming here for my future maintainance…not a long wait, unlike others, will take you few hours to be done. More

The alternator in my 2011 Camry died after more than 192,000 miles, causing the vehicle to be towed to Findlay Toyota. Steven Chapman was great, kept me informed, and actually got the car back to me ear 192,000 miles, causing the vehicle to be towed to Findlay Toyota. Steven Chapman was great, kept me informed, and actually got the car back to me earlier than originally estimated. More

The service was very good. Jason was super nice and helpful. Owning the Toyota has been great so far. Jason was super nice and helpful. Owning the Toyota has been great so far. More

Professional, trustworthy, caring, respectful, excellent, Agent Tony Perez is so friendly, kind, responsible, highly recommended! Agent Tony Perez is so friendly, kind, responsible, highly recommended! More

Great service. Check in was easy and fast. Any questions I had were answered to my satisfaction. The wait period was what I had been quoted, if not sooner. The whol Check in was easy and fast. Any questions I had were answered to my satisfaction. The wait period was what I had been quoted, if not sooner. The whole process was good. And my car ran smooth after I headed out. I definitely will return for my next service whatever it might be. More

Kudos to Xavier of Service Department, he did a wonderful job for my toyota vehicles! job for my toyota vehicles! More