Findlay Volkswagen Flagstaff

Service is always fast and professional. The guys have always been sweet and helpful! Would recommend them to anyone interested in a vw or needing to service one they already own! The guys have always been sweet and helpful! Would recommend them to anyone interested in a vw or needing to service one they already own! More

Service was fast and they fit my car into their busy shop schedule to help me out. schedule to help me out. More

These guys are amazing they do everything possible to be helpful. I went for service and found out the car I bought had a transferable warranty. while I waited I worked with sales and looked at a few rides helpful. I went for service and found out the car I bought had a transferable warranty. while I waited I worked with sales and looked at a few rides with zero pressure. More

Unfortunately, after many years of being a customer here I can no longer recommend Findlay Volkswagen for servicing your vehicle. Ken, the new Service manager customer service and customer relationship skil I can no longer recommend Findlay Volkswagen for servicing your vehicle. Ken, the new Service manager customer service and customer relationship skills are very poor. I've dealt with him 3 times now and it feels he could really care less if you are there or not. However, if you must come here make sure you deal with Wes. He is a good dude! Also, Joe the GM is great as well! More

Took my 2017 Tiguan in for my 10 K service, everything was completed as promised in the time suggested. The waiting area was very comfortable with snacks provided. was completed as promised in the time suggested. The waiting area was very comfortable with snacks provided. More

I was driving home from Texas in my brand new Jetta and my car wouldn’t start I called Findlay and they were extremely helpful told me to go ahead and stop in and they would check out my car the service de my car wouldn’t start I called Findlay and they were extremely helpful told me to go ahead and stop in and they would check out my car the service department was exceptional I was in and out of there in an hour they replaced my battery and made sure everything else was safe for me to finish my drive More

Had a trailer hitch installed as part of my new car purchase at Findlay Volkswagen in Flagstaff. Live 120 miles to the south. They did a perfect job with the install and washed the car even though it purchase at Findlay Volkswagen in Flagstaff. Live 120 miles to the south. They did a perfect job with the install and washed the car even though it was clean. They completed the task in the designated time period. Because I traveled from such a distance, they made arrangements for me to have a loaner car so I didn't have to sit at the dealership for 5 hours. The ability to tour Flagstaff with the loaner car made it a fun day for me overall. More

Since I hadn't visited a New Car Dealership in 16yrs. I didn't know what to expect. OUTSTANDING EXPERIENCE. Thank You Mariah, Jeff, and of course Joe. didn't know what to expect. OUTSTANDING EXPERIENCE. Thank You Mariah, Jeff, and of course Joe. More

Had a great experience with Findlay VW Flagstaff. Tremendous integrity, no pressure sales, showed me the respect most dealers in over 45 years of car ownership have not. Extremely fair, super price Tremendous integrity, no pressure sales, showed me the respect most dealers in over 45 years of car ownership have not. Extremely fair, super price. Was will to deliver my new vehicle to my home 100 miles away and pick up my trade in so I didn't have to take the trip, although I didn't take them up on offer. Answered all my questions and for most part, did my entire negotiations and finalize everything except signed papers over phone and by email. What other dealer would do that. This is my second VW from Findlay. Highly, highly recommend them! More

Phenomenal service. I went in on a Sat morning with low expectations and they had my vehicle fixed and cleaned within a few hours. The staff was personable, urgent, and understanding. I wish my local deale expectations and they had my vehicle fixed and cleaned within a few hours. The staff was personable, urgent, and understanding. I wish my local dealership held themselves to the standard set in Flagstaff. More