Findlay Volkswagen Henderson
Henderson, NV
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My vehicle had a recall on the airbag and a oil change was due. All was performed in the time stated to me.I also used a coupon for the oil change. My only wish is that my car could of had a car wash whic was due. All was performed in the time stated to me.I also used a coupon for the oil change. My only wish is that my car could of had a car wash which is not provided anymore. Thanks Andy my service advisor! More
Everyone was great from the very beginning. I requested info on the website and got a response right away from Tom. He gave me all the info I requested. I continued to speak to them online the I requested info on the website and got a response right away from Tom. He gave me all the info I requested. I continued to speak to them online the following day and John the sales manager replied since Tom was off. We got the number we were happy with and went in to hopefully purchase our new vehicle. We were paired with Ryan Kayser and he was amazing!. Very informative and very relaxed. He walked us through features of the vehicle and the finance process. It was by far the most relaxing car buying experience I have had. Even the finance department (sorry I forgot his name) was so friendly and relaxed. We walked out with our new Tiguan in a few hours and it honestly didn't feel like we were there that long. Everyone in the building was extremely friendly. More
They’ve always taken great care of us, and their customer service is truly exceptional. We’re always happy to bring our car in for service at this dealership. When additional recommendations are mention, ,th service is truly exceptional. We’re always happy to bring our car in for service at this dealership. When additional recommendations are mention, ,they let us know without being pushy or trying to force a sale. Overall honest and great experience More
Entire experience was superb. Vinny in particular was exceptional. Very professional and knowledgeable. Highly recommend Findlay Volkswagen! Vinny in particular was exceptional. Very professional and knowledgeable. Highly recommend Findlay Volkswagen! More
I like the Carmen system. It helped get the process started efficiently. I enjoy that it gave me the a la carte presentation of what my car may require based upon my report of It helped get the process started efficiently. I enjoy that it gave me the a la carte presentation of what my car may require based upon my report of the mileage. Vinny was great as was Andy. What I hate is doing reviews. But I get it. How do you know if you’re doing well without feedback? So here you go! Thank you again. See you soon. More
I had an amazing experience at Findlay VW Henderson! The team was professional, friendly, and truly helpful from start to finish. I want to give a special thank you to John, and Stacy Triana — she went The team was professional, friendly, and truly helpful from start to finish. I want to give a special thank you to John, and Stacy Triana — she went above and beyond to make sure everything went smoothly and made the entire process easy and stress-free. Her kindness, honesty, and dedication really stood out. If you're looking for great service and a team that truly cares, I highly recommend asking for Stacy! Thank you again for everything! More

