Fiore Toyota Scion Volkswagen Audi

I just bought my first truck here, and it was a very positive experience! Tom McCraken was extremely helpful, and he did an outstanding job on getting me the best deal possible. positive experience! Tom McCraken was extremely helpful, and he did an outstanding job on getting me the best deal possible. More

Just bought a 2014 Ford Escape from these guys, Camden was amazing to work with, even worked on his day off, to get me the vehicle that I wanted. This was my first experience working with this dealership, was amazing to work with, even worked on his day off, to get me the vehicle that I wanted. This was my first experience working with this dealership, but will be returning. Everybody that I worked with was fantastic. Thank you Fiore More

Efficient, excellent service Easy to get an appointment and be taken care of quickly. Always friendly and excellent quality of work. I’ve always gotten service on my car done with Easy to get an appointment and be taken care of quickly. Always friendly and excellent quality of work. I’ve always gotten service on my car done with this dealership where I bought my corolla, have never had any issues. More

Favorite Dealership! We've been buying our cars here and using their service department for twenty years. We always receive great, efficient customer service, and our most We've been buying our cars here and using their service department for twenty years. We always receive great, efficient customer service, and our most recent experience was no exception. Won't go anywhere else! Thank you, Fiore Toyota! More

Best Experience Jack Williams did an outstanding job helping us find a car that fits our lifestyle. This is the third car that we have purchased from Jack at Fiore T Jack Williams did an outstanding job helping us find a car that fits our lifestyle. This is the third car that we have purchased from Jack at Fiore Toyota. He is honest, straightforward and doesn't play the typical "car salesman" games. In addition to Jack's outstanding sales efforts, Missy and Sue in the service department have taken excellent care of us. Everyone at Fiore's treats you like family. They know your name and take extra time to make sure that your automotive needs are met. We have bought vehicles other places but have not experienced the level of quality in customer care like we have here. More

Awesome Salesman Tom McCracken could not have been more pleasant and informative than he was, made it easy for us to leave with a new Volkswagen Salesman Tom McCracken could not have been more pleasant and informative than he was, made it easy for us to leave with a new Volkswagen More

Great Experience from Start to Delivery I am a single woman who has never purchased a car from the original order to delivery. I met with Alex KOECK to place my order directly with Volkswage I am a single woman who has never purchased a car from the original order to delivery. I met with Alex KOECK to place my order directly with Volkswagen listing the type, color and extras. Alex was very helpful and kept me informed as my new Beetle was being built and then delivered to Fiore. Alex couldn’t have been any more helpful to include the test drive. I would definitely consider Fiore for any other automobiles I may be interested in purchasing in the future and certainly would recommend ALEX KOECK to friends and family as the salesperson to contact for the best service experience possible. More

Terrible service team I'd like to start by saying I had a pleasant experience with buying my vehicle back in October of 2017. My review today though is for the service the I'd like to start by saying I had a pleasant experience with buying my vehicle back in October of 2017. My review today though is for the service they offer for 2 years or 25000 miles whichever comes first. I drive a lot of miles in a day so by now I have taken it to every service appt up to that 25000. I will definitely not be returning now that the offer is up and refuse to purchase an extended Toyota care package. Every experience I had with the service team was awful. Two instance though really stand out. The first one - I called to set up an appt the one time and Mike answered. Mike was one of the rudest people I have ever spoken too. I asked him if he had an opening for an inspection before a certain date. He immediately started in on how i should know they are short staffed right now and I shouldn't expect him to call other people and cancel their appts so he could get me in before that date. He proceeded to say why didnt you call us sooner if your inspection is about to run out. Mind you it was 3+ weeks before I needed it done. I was blown away by this. I simply had asked him about an opening, I didnt once say that they had to get me in. Also how is it a customer's fault if a company is short staffed and how was i supposed to know this! So why he felt the need to throw that in is beyond me. I said that was fine and asked when I could get in. I then asked if my Toyota care covered that. In a very condescending voice he said "well no obviously it doesnt cover it." I was just fed up at this point because of how rude he was that I ended up just canceling that appt and going elsewhere. The second one - was the most recent when I went in for an oil change. They told me I needed new windshield wipers. I told them to put them on and paid for them. I truthfully do not think I got new ones. 1 week later and my wipers are worse now then they ever were. I had to go out and buy new ones yet again. After that oil change I came out to a seat with some plastic thing thrown over it. I thought that was weird; the other 4 oil changes they have never put the plastic on it. Well I was In a hurry so I removed the plastic and hopped right in. When I arrived at my destination, I noticed not one but four different oil stains on my light grey seat! I had to scrub them multiple times and they are still noticeable. They clearly placed the plastic over the seat after realizing what they had done to make it look like they couldn't have done it. I ride in my car way to often to not notice that. There were oil spots on the seat and then what looks like a handprint on the side of my seat of oil. Never again will I be back to service my toyota here. I honestly would have never bought a car from here had I known and i regret it. Will never recommend to anyone to buy a car here due to the terrible service. More

Awful Service!!! Drove 30 minutes to scheduled appointment. After waiting an hour, I was told there was no one to fix my car. I asked why didn't they call me before Drove 30 minutes to scheduled appointment. After waiting an hour, I was told there was no one to fix my car. I asked why didn't they call me before I came, they shrugged. Very rude and unfriendly to me. Someone took change out of my ash tray. Since I don't smoke, I keep change there. After service, change was missing. I came across this site today. This incident happened a while ago. But I never went back for service. Missy was very helpful at the time. All others were snobbish and unprofessional. I was very shocked, because I have been using Toyota service departments for years and I never had such an awful experience. More

Lots of help, little pressure I am a 69 year-old woman whose 2012 Rav4 was a "total loss" after hitting a deer on the PA Turnpike 10/25/18 just east of Somerset. I had been consid I am a 69 year-old woman whose 2012 Rav4 was a "total loss" after hitting a deer on the PA Turnpike 10/25/18 just east of Somerset. I had been considering buying a new car, as mine had >140,000 miles, but not under these circumstances. I am moving to NJ and would have waited to buy it from a dealership in the area where I would be living. I walked into Fiore Toyota in an attempt to educate myself about options, and was so impressed with the straightforwardness, knowledge, character, and lack of pressure from Tom McCracken, that I drove off the lot with my new Rave4 the next day. I am not an "impulse buyer." Fiore's inventory was amazing for so late in the year for such a popular model vehicle, and Tom helped me consider options to best suit my needs and wishes. I could have driven off with a new car that night, for just a deposit check, but was anxious about hitting the deer the week before and then being sideswiped in my rental car the night before, and decided to wait for daylight. Tom explained how any Toyota dealer would honor my service contract, the free lifetime limited powertrain extended warranty from the dealership, and the extended electrical warranty offered by the dealership, which I purchased. I have found in the past that car dealerships tend to try to take advantage of women shopping alone, but that certainly is not the case here. I cannot imagine Tom treating anyone with but the utmost respect, courtesy and consideration. Another Tom in the business office had all the paperwork prepared when I returned to pick up my car the next day, answered my questions. Buying a car was a fun, pleasant experience, rather than the stressful one it usually is. More