Back

Firelands Toyota

Sandusky, OH

4.3
247 Reviews

904 E Strub Rd

Sandusky, OH

44870

Directions

Filter Reviews by Keyword

By Type

247 Reviews of Firelands Toyota

November 19, 2019

Another great deal! I just traded the 2008 Impala I bought from Kasper Toyota for a 2015 Toyota RAV4 XLE. AWESOME! I highly recommend this dealership. Great selection, More

by fdgray47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 19, 2019 -

Firelands Toyota responded

Thank you for your business and this fine review, Mr. Gray! Brad is always excited to help you and you can count on him in the future. Please continue to utilize our services after the sale, too. We are happy to keep you as a happy member of the Kasper Family! Enjoy your Toyota Rav4, they sure are great vehicles! You're right, you can't beat the Lifetime Warranty!! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 19, 2019

Great experience Mike was very helpful and I found a perfect match. Everyone was very friendly and kind. Will definitely keep going through this dealership in the futu More

by Loganlilley2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Mike Basilone
Nov 19, 2019 -

Firelands Toyota responded

Thank you for the positive feedback, Logan! I am glad to see we treated you well and that you had a 10/10 experience...that's all we can ask for! We really appreciate your business and the great recommendation. Please let any of us know if you have any questions about your car or the lifetime warranty. Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 19, 2019

Excellent Enjoyed my second lease experience with Toyota just as much as my first! Every step of the way my sales rep was helpful, honest, flexible, and overal More

by Mschaeffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Nov 19, 2019 -

Firelands Toyota responded

Welcome to the family, Mr. and Mrs. Schaeffer! We very much appreciate your business as well as the kind words for Alecia. You can count on her and the entire Kasper team to work very hard to make your ownership experience second-to-none! Please feel free to stop in with any questions you might have about your new Rav4. Thanks again, Matt Maschari General Sales Manager (419)502-5610

November 18, 2019

Excellent salesman Todd is very patient and has the customer's best interest in mind. He makes customers feel comfortable. He takes the time that the customer needs and More

by carneyjill65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Nov 19, 2019 -

Firelands Toyota responded

Thank you for your kind and honest review. You're satisfaction is our #1 priority. Please continue to utilize our many services and let us know how we can assist you in the future. Todd will be thrilled to hear of your review and recommendation! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 18, 2019

Satisfied customer This being my first new car purchase, I can say that I was happy with the end results. There were a few things that I changed from the original agreem More

by Cwstein
Recommend Dealer
Yes
Employees Worked With
Finance manager, Todd Carney
Nov 18, 2019 -

Firelands Toyota responded

Thank you for your business and the positive review. We are happy to have you in the Kasper family! Todd will be thrilled to here of your recommendation. He truly loves working with his customers to find them the right vehicle at the right price. You can count on the Kasper team to take care of your every need with your new vehicle. Please do not hesitate to reach out should you have any questions. Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

November 16, 2019

New C-HR Everyone was professional ( no pressure tactics) and friendly. I would highly recommend seeking out Alecia Henson she made the whole experience enjoya More

by John s.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John James, Alecia Henson
Nov 19, 2019 -

Firelands Toyota responded

Thank you for the great review and recommendation, John! Alecia was so happy to be able to assist you with your purchase. She does work very hard to make the car buying experience simple and fun. Enjoy your brand new Toyota C-HR and please let us know if you need anything at all! Don't forget to keep that baby clean with free car washes for life!! Kindly, Matt Maschari General Sales Manager (419)502-5610

November 16, 2019

Excellent service The employees are the best. So kind, courteous and efficient. Love the service department at Kasper Toyota! I would highly recommend Kasper Toyo More

by kyjoe35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All 3 men in service John Don and Shaun, Matt Maschari, Todd Carney
Nov 19, 2019 -

Firelands Toyota responded

Your words are too kind! Thank you for taking a moment to review and recommend us. It's customers like you that make this business so much fun! Your satisfaction is our #1 priority. Kind Regards, Matt Maschari General Sales Manager (419)502-5610

November 15, 2019

Very good experience at Kasper! I went in looking for a 4Runner had a nice selection,the lifetime warranty help me make my decision at Kasper on the purchase of my 4 Runner. Johnny P More

by AMILES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Johnny Perez, Todd Carney
Nov 19, 2019 -

Firelands Toyota responded

Thanks for making the trip all the way from Findlay for your purchase of your 2011 Toyota 4Runner! Our entire team will be here next time you need another vehicle, so come see us! We appreciate your business, thank you again! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 15, 2019

Satisfied Avalon Owner I felt comfortable from the minute I walked on the lot. Brad came to help and was helpful without being high pressure. Happy with this dealership and More

by AVALON OWNER
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 19, 2019 -

Firelands Toyota responded

Thank you so much for sharing your experience with Kasper Toyota and Brad Holm. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars!" Glad to hear you love your new Toyota Avalon and the team will be thrilled to hear your feedback! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 15, 2019

New start My. Car just died and I just graduated nursing school. So I went in and there was Brad he did everything he could to help me get a vehicle that day!! More

by Srenee.milroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 19, 2019 -

Firelands Toyota responded

Hearing that you had “great” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Kasper Toyota in Sandusky, we wish you many happy miles in your new car. We look forward to serving you for many years to come! Respectfully, Matt Maschari General Sales Manager (419)502-5610

...
13
...