Firkins Chrysler Jeep Dodge Ram

Recall service I took my Jeep here for a recall and some lights on dash were on I was told it needed a head as well, then it took several days to get the parts and I I took my Jeep here for a recall and some lights on dash were on I was told it needed a head as well, then it took several days to get the parts and I was quoted a price to fix it. When I went to pick up my Jeep it was a different price than I got quoted and while driving my Jeep the same lights have returned back on and now makes a noise in my dash! More

Joe was fantastic Joe took care of two recalls and an oil change in under 2 hours. They did a great job and it's greatly appreciated! Will definitely use Firkins again Joe took care of two recalls and an oil change in under 2 hours. They did a great job and it's greatly appreciated! Will definitely use Firkins again for service. More

PURCHASED USED CAR - PAINLESS! I found a car online that caught my eye and knew when I took it on a test drive that it was perfect for my needs. The sales and financing process was I found a car online that caught my eye and knew when I took it on a test drive that it was perfect for my needs. The sales and financing process was simple and quick. More

Easy test drive and great saleswoman Theresa is amazing and reason I came back. The manager that did the negotiations seemed sneaky and not honest. Damian in finance was amazing. Once we Theresa is amazing and reason I came back. The manager that did the negotiations seemed sneaky and not honest. Damian in finance was amazing. Once we were able to discuss with him the pricing that was agreed on, he made sure it was correct. More

Pretty quick and efficient Used to wait much longer at anoth Had a good experience with the company and had a more favorable view compared to the last dealership I dealt with Would definitely recommend to others Had a good experience with the company and had a more favorable view compared to the last dealership I dealt with Would definitely recommend to others More

Available parts. Had my vehicle for a month & due to delays of parts, my vehicle was not completely repaired. We were leaving on vacation for a couple months & had to Had my vehicle for a month & due to delays of parts, my vehicle was not completely repaired. We were leaving on vacation for a couple months & had to drive with the check engine light on. Husband phoned Chrysler & complained. More

Service standards are set here!! Purchasing a used vehicle is tough, but a one time deal per vehicle... Keeping it running takes multiple times during a life of a vehicle. From Oil, t Purchasing a used vehicle is tough, but a one time deal per vehicle... Keeping it running takes multiple times during a life of a vehicle. From Oil, to maintenance to wrecks. Im hard on my vehicles and the techs and my service manager, Joe Murray, are professionals and perfectionists. I not always happy about the time and money on maintenance, who is..., but Joe and his entourage make me and my vehicles happy! Thanks for always bailing me out Joe and Team! More

Shawn was terrific Shawn helped get the car we wanted and was very professional. He negotiated fairly and quickly. I would definitely call Shawn for future purchases. Shawn helped get the car we wanted and was very professional. He negotiated fairly and quickly. I would definitely call Shawn for future purchases. He was great More

Ken was a very understanding person Ken at service Center od a great guy he has helped and understood me with the issues of my car and did the best to fix the problem and get me to the r Ken at service Center od a great guy he has helped and understood me with the issues of my car and did the best to fix the problem and get me to the right person More

Poor overall service Schedule an appointment for Saturday, showed up and was told the things that we needed done or not done on Saturdays but they would try to address the Schedule an appointment for Saturday, showed up and was told the things that we needed done or not done on Saturdays but they would try to address them. Gentleman that greeted us was not particularly friendly and not at all apologetic for us being allowed to schedule on Saturday. We had three things we wanted addressed two of them came back as could not reproduce in the third one I’m not positive that it’s actually been fixed. One of the issues happens constantly and started happening again not long after we left the dealer. I am so sick and tired of dealers that tell you they can’t reproduce things that are clearly a problem. No we will have to waste our time and go back to the dealer to get satisfaction. More