First Hyundai

I was interested in the 2019 Hyundai Sonata Sport they advertised and would have purchased it. However, after 2 separate attempts with no response from the dealer I assumed they didn't want my business! advertised and would have purchased it. However, after 2 separate attempts with no response from the dealer I assumed they didn't want my business! More

This is not only the worst car dealership I have ever dealt with - it is the WORST business. The staff is rude, the service is horrible and NO ONE there is at all helpful. My 4 year old car has a check dealt with - it is the WORST business. The staff is rude, the service is horrible and NO ONE there is at all helpful. My 4 year old car has a check engine light on - when i called I was told not to drive the car, have it towed in. I was then told they were 3 weeks behind, they had "No idea" when they would be able to look at it AND to top it off, they have no loaner car availability. This is ridiculous. I called another local Hyundai dealership and had such a positive interaction. That dealership offered a reasonable timeline, reassured me that they would get it looked at it quickly and loaner cars are available. And they were extremely kind and helpful. WOW. What a difference. I will never visit First Hyundai again!!!!! I'm only giving one star because 0 is not an option. More

I just recently bought a car from David excellent service all around. I figured if I’m starting over again. This is the perfect place to do it. I highly recommend him and the dealership. all around. I figured if I’m starting over again. This is the perfect place to do it. I highly recommend him and the dealership. More

I was in a predicament with a car and mark in service started the ball rolling and hooked me up with David in sales which helped through a stressful experience with a car and provided honest .genuine sup started the ball rolling and hooked me up with David in sales which helped through a stressful experience with a car and provided honest .genuine support and guidance ..feeling confident although it takes alot for me to achieve this during these past events. . I am grateful that it turned to be a positive experience in finding a newer car. Thanks to the team of service dept and sales working together Mary P More

Wasn’t going to go back, but my salesman Chris young was still there, he’s the best ever! So sweet looks out for anyone buying a car from him! Outstanding . He takes car of his customers ! Bought 2016 Jeep still there, he’s the best ever! So sweet looks out for anyone buying a car from him! Outstanding . He takes car of his customers ! Bought 2016 Jeep from him! Long as he’s there , I’ll go back More

Everyone there is always helpful and pleasant Dave Sacco was awesome through the transaction. And answered all my questions efficiently. was awesome through the transaction. And answered all my questions efficiently. More

We found the right used vehicle for us. The service department addressed and fixed a brake issue we found on the test drive. We agreed on a price. Then the nightmare began. Next day, we bro The service department addressed and fixed a brake issue we found on the test drive. We agreed on a price. Then the nightmare began. Next day, we brought the certified check for agreed price. Salesperson was apathetic, slow and it took about 3 hours to complete the transaction. We paid them the registration and sales tax so they could register the vehicle for us. The lies began when the temp plate expired i.e., salesman - “the DMV wants it sent FedEx” but if I called and spoke to the receptionist she said “the courier hasn’t gotten to yours yet”. The truth was they do have a real, live person going to the DMV. The salesman told us “it’s ok to drive on expired temp plates, you have a 7 day grace period.” We called DMV, not true. It turns out, after the temp plate expired, the required VIN number inspection by police had not been done. Registration would have been impossible without this. Now we have a vehicle at home that we can’t drive to the VIN inspection. The dealer gave us a dealer plate in order to drive legally. Next, we noticed in our paperwork no copy of the limited warranty. State law requires it and it is effective when the copy is in hand. We were told varying versions of lies but miraculously a few days before the warranty expired, we got a copy! I would not recommend this dealership for a scooter! It felt like they delayed in order to let the warranty expire. Fortunately, our mechanic has gone through the vehicle and finds it to be sound. We eventually received plates and registration close to 60 days after purchase. It was a terrible experience. More

I had a great experience with First Hyundai. I was interested in buying a Santa Fe plug-in Hybrid. They are very hard to get these days. They had one coming in and gave me an accurate arrival ti I was interested in buying a Santa Fe plug-in Hybrid. They are very hard to get these days. They had one coming in and gave me an accurate arrival time. They suggested I put a refundable deposit down since the cars are in high demand, answered all my questions, were completely up front on the total purchase price and the process. Katie kept me informed and answered all my questions. Kaulder was responsive, and professional. The financing process was efficient and well done. They all made the process surprisingly easy. I am so happy with my purchase! More

Dave Sacco was a great sales person! Super nice and super personable, will definitely recommend him Super nice and super personable, will definitely recommend him More

Despite being extremely busy, Dave found a way to make you feel like you were the only person he was working with. you feel like you were the only person he was working with. More