First Hyundai

Although I didn’t get to deal with the dealership much James was not the most helpful employee. I went to look at a commuter car that their website said was on the lot when I showed up it wasn’t it was st James was not the most helpful employee. I went to look at a commuter car that their website said was on the lot when I showed up it wasn’t it was still in transit apparently, but the I was able to test drive another car that was very similar just a year or two older just to see how it was. After my test drive when we went to sit down and talk numbers I was then informed they have the stupid “market adjustment” fee or in other words the we want to gouge you for 2000+ dollars for no reason I made an offer that was slightly below MSRP and ended up offering a price that was $300 below MSRP and James says pshhh no they aren’t gonna accept that offer I’m not even going to take it to the manager it’s not worth my time. So I said really you’re not even going to take my offer he said no just cause they can sell it for the 2000 over to someone else. So I said ok fine and left. After driving 35 min back to my house I get a txt saying ok we will takeMSRP which I would have paid if they would have negotiated at the dealership and not made me drive all the way home. It was very rude to not even take my offer to the boos to ask. But that’s what you get with poor customer service would not recommend this place at all. More

Very pleasant and easy to work with and answered all my questions . The process was fast and efficient questions . The process was fast and efficient More

They where phenomenal and made buying my Hyundai Sonata super easy and absolutely hassle free. If I could give 10 stars I would. super easy and absolutely hassle free. If I could give 10 stars I would. More

Honestly I’m very disappointed. I went into this dealership to purchase all season Mats for my mother who Bought a car there recently. Had a good experience w/ sales in the past, an I went into this dealership to purchase all season Mats for my mother who Bought a car there recently. Had a good experience w/ sales in the past, and the Service team is nice! I was told to speak to parts, initial impression was great. I was quoted $180 when I asked about pricing, I presented a 10% off coupon for weather mats that was on their website. The tone shifted 180 degrees from there. The individual there became very defensive, and told me that the coupon shouldn’t have been on the website because the dealership wouldn’t make any money. I don’t care that I didn’t save the $18 that I should’ve saved. But I am disappointed that the dealership would not honor what they post on their website, not a good look on them, and extremely unprofessional. This kind of treatment is one reason I probably would never come here again, not just for parts but for anything. More

I am now on my 3rd Hyundai in a row, and all 3 have come from First. Each vehicle purchase gets better than the last. They always match me with a vehicle that is perfect for me, I always get a good deal, an from First. Each vehicle purchase gets better than the last. They always match me with a vehicle that is perfect for me, I always get a good deal, and the process always goes very well. This recent vehicle was the most challenging (for the sales person) by far (due to pandemic related issues, shortages, etc). However, James Clanton still managed to pair me with the perfect vehicle! He made what I thought would be the most complicated purchase, the EASIEST purchase to date! The process was seamless, and I'm loving my new vehicle. Thank you, James! More

This dealership offers free MA inspection stickers, oil and filter changes and free windshield wipers. Try getting an inspection sticker from these guys, good luck. Appointments for service, you'll have to and filter changes and free windshield wipers. Try getting an inspection sticker from these guys, good luck. Appointments for service, you'll have to wait 12 weeks. I'll be taking my new hyundai to another dealer where I only have to wait a week for an appointment More

Sorry to say that I had a most upsetting time dealing with this place.. customer service leaves much to be desired! with this place.. customer service leaves much to be desired! More

Fair prices, great communication, Mike Z. In sales understood our needs and wants and worked along with Mateo to make it happen! Very please with the treatment. understood our needs and wants and worked along with Mateo to make it happen! Very please with the treatment. More