First Hyundai

not friendly. Didnt even bothered to ask my name . Poor customer service , felt like he didnt wanted to come to work . should smile more and improve at customer service. customer service , felt like he didnt wanted to come to work . should smile more and improve at customer service. More

Dealing with Marcus was a pleasure. I was going in looking for something new at a certain price point and budget. The original vehicle I was looking at ended up being out of my budget range. Marcus sh looking for something new at a certain price point and budget. The original vehicle I was looking at ended up being out of my budget range. Marcus showed me a few used options that would be in my price range. He was very helpful with fulfilling my needs and wants of a vehicle. He ended up showing me a lower trim Model of the original vehicle I was looking at. At no point did I feel pressured or forced to buy. Between Marcus and Lindsey Iacabbo we were able to come to an agreement on a brand new Tuscon that was a little higher than my original budget but again I did not feel forced in any way to go above my budget, it just worked for my needs. When I picked up the car Marcus spent some time with me going over how to use some of the options on the car and helped me sync my phone to the car. Josh Grace was also great to deal with. I felt that every one I interaction with was open and honest with me. Overall great experience! More

After other stereotypical dealers treated me like a waste of their time, this company did not. They function like a big family and treat you like your in it. I have bought cars before and always felt lied to of their time, this company did not. They function like a big family and treat you like your in it. I have bought cars before and always felt lied to or like the people involved were slimy. That’s certainly not the case with this company. If you need a car, come here and you’ll see there’s no need for the usual adversarial feel that you would have experienced in other places. I hate buying cars but this was a paradoxically great experience. AND I SAVED A BUNCH OF MONEY. More

Horrible customer service. Went in a bought a lime green Kona, our associate was John. Very nice but not the best at making you feel homie and feeling valued. Did not bother to learn our name. We left the f Kona, our associate was John. Very nice but not the best at making you feel homie and feeling valued. Did not bother to learn our name. We left the first day after not making a deal. Said the deal was impossible. 3 days later the manager?? Maybe Chris young called us and tried to renegotiate again with us, coming down even closer where we wanna be. Clearly playing games. Took us 2 days of texting and calling and a bunch of usual dealership games to come to an Agreement. Which was 500$ away from where we wanted to be day one. Here’s the icing on top of the cake. We need a check from them to pay off the previous vehicle. Said it would be ready in 3 days. We are now on day 7 business day. So in summary, lots of generic dealership games, and empty promises. AVOID! More

Marcus and the team at First got me exactly what I was looking for and made it happen in a couple hours. Very efficient without feeling rushed. While I was set on the car and trim level I wanted, Marcus k looking for and made it happen in a couple hours. Very efficient without feeling rushed. While I was set on the car and trim level I wanted, Marcus knows what he is selling and actually took time to show me some other options in different trim levels that would save thousands based on my real needs. Always had a good experience at First Hyundai. More

This is the second time buying from First Hyundai. Both time we have dealt with Lindsey and Myron. They are AMAZING! They are easy to work with and give excellent customer service. I would recommend them t time we have dealt with Lindsey and Myron. They are AMAZING! They are easy to work with and give excellent customer service. I would recommend them to anyone! They get you into what you want for the price you want. More

Dave was not only knowledgeable in the various functions of the cars we were looking at, But was also extremely helpful in working with us to meet our budget, and then in working to process out of state reg of the cars we were looking at, But was also extremely helpful in working with us to meet our budget, and then in working to process out of state registration challenges during the dmv shutdown. Dave truly looks out for the customer and we will be glad to work with him again in the future on our next car. More

Don’t buy a car from this dealership. They don’t answer the phone or call you back. We had money in hand to buy a car, and it took them two weeks to try to get it registered. They ran out of plates and c the phone or call you back. We had money in hand to buy a car, and it took them two weeks to try to get it registered. They ran out of plates and couldn’t seem to get a runner to the RMV to register the car. I had to get my money back because they couldn’t deliver the car. Their warranty is a scam. You have to do any repair they suggest to get the free oil changes and inspection sticker. I only wish I read the online reviews before going there. Overall a horrible experience! More

Marcus Little, helped us out a lot with the lease of our brand new Kona, this was the best and easiest car buying experience I've ever had. Thank you guys so much! brand new Kona, this was the best and easiest car buying experience I've ever had. Thank you guys so much! More

I purchased my very first hyundai and I can’t believe I didn’t buy one sooner. It’s absolutely beautiful! Mark was great! With all odds against him with the pandemic he really helped me get into my new car didn’t buy one sooner. It’s absolutely beautiful! Mark was great! With all odds against him with the pandemic he really helped me get into my new car! I love it! More