
First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,689 reviews
Chris was great! Chris helped me out with a number of problems that I was having. He offered alternative solutions. Met all of the deadlines he set. Follow up regularl Chris helped me out with a number of problems that I was having. He offered alternative solutions. Met all of the deadlines he set. Follow up regularly. Very friendly. More
Super service Needed to replace airbags due to recall and decided to also get an oil change. Was given a rental for the day and had a choice of vehicles, which I th Needed to replace airbags due to recall and decided to also get an oil change. Was given a rental for the day and had a choice of vehicles, which I thought was really cool. Ended up needing more work and all was clearly explained with costs for each service. Really appreciated how persistent Jack was in using multiple forms of communication to reach me. All got done perfectly and car is running great! More
First Honda Purchase I was so pleased with my experience! Mr. Jesse Sims took the time to ensure that all my questions were answered, he was very professional, and he was I was so pleased with my experience! Mr. Jesse Sims took the time to ensure that all my questions were answered, he was very professional, and he was so sincere. This was the best experience ever, and I felt at ease knowing that he had my best interest at heart! I also want to thank Mr. Charlie Baldwin for his compassion and the time he took to explain everything to me. He really took good care of me and had my back! Everyone at First Texas Honda was so nice and friendly, and I felt comfortable in making my decision. At no point was anyone aggressive or pushy about me buying a car. I am so happy with my purchase! More
Efficient Marty Rex was very friendly and accommodating. I waited for my car and he constantly kept me up to date during the whole process. I could not ask for Marty Rex was very friendly and accommodating. I waited for my car and he constantly kept me up to date during the whole process. I could not ask for anything more. More
Brought in my CR-V for service I took in my CR-V to get the blower motor replaced. The whole experience from start to finish was top notch. Everyone was friendly and helpful - espec I took in my CR-V to get the blower motor replaced. The whole experience from start to finish was top notch. Everyone was friendly and helpful - especially my service rep Trevor. He kept me in the loop through the whole process. I will definitely do all my service with First Texas Honda. More
No Rainy Day Sales Games I'm an engineer. I research and then act. I had researched the pricing on the Honda CR-V and knew what it should be in the range of. Of course a de I'm an engineer. I research and then act. I had researched the pricing on the Honda CR-V and knew what it should be in the range of. Of course a dealership that can sell it to someone else at more would do that because they are in business to make money and the CR-V is a popular vehicle. We contacted Alex Herrera and told him that we wanted the best "out the door" price. We didn't want to play all the games and come in on a rainy day, etc. We had shopped around and found a good price that was a bit of a drive. Alex contacted us after the one call and said he could beat it. We bought it a few hours later. Without question if I was buying another car Alex would be the first person, and First Texas Honda would be the first dealership I would call. All the personnel were nice and patient as my very young son explored the dealership several times. They also have a complimentary "snack bar" for customers. More
Highly Recommended Got the car I wanted at the price I wanted - very satisfied. Liz was very helpful throughout the process. She is awesome!! She should be promoted to m Got the car I wanted at the price I wanted - very satisfied. Liz was very helpful throughout the process. She is awesome!! She should be promoted to management! More
comfortable experience Fred made me feel comfortable and was friendly and I felt I could trust what he told me. I felt he was honest and didn’t try to push me to spend a lot Fred made me feel comfortable and was friendly and I felt I could trust what he told me. I felt he was honest and didn’t try to push me to spend a lot more money than I could afford. He kept me well informed of what was going on and how much time the maintenance work would take. It was a much more pleasant experience than I’ve ever had before plus the environment in the service reception room was exceptional. More
B16 service Although a limited service menu, it was Convenient that the service dept was open on Sunday. Ty was very nice, helpful. informative and answered all m Although a limited service menu, it was Convenient that the service dept was open on Sunday. Ty was very nice, helpful. informative and answered all my questions More
always good have been using 1st texas service for 20 years and am very satisfied. I have had different service advisors, but alway happy. Fred Mathis was very hel have been using 1st texas service for 20 years and am very satisfied. I have had different service advisors, but alway happy. Fred Mathis was very helpful. More