First Texas Honda

Great customer service A.J., my service rep, and his assistant (trainee), Ty, were both very courteous, friendly, and professional. I took my car in for a recall notice and A.J., my service rep, and his assistant (trainee), Ty, were both very courteous, friendly, and professional. I took my car in for a recall notice and was given a loaner car so I could run errands while my car was in service. They also did a 12 point inspection at no charge and explained everything in detail. The whole process was easy and efficient. More

Recall service repair Wesley took great care of me. He ordered the necessary controlled parts immediately and got the car back to me earlier than expected. They supplied Wesley took great care of me. He ordered the necessary controlled parts immediately and got the car back to me earlier than expected. They supplied me with a rental car. Great communication. More

Solved problems, fixed other problems found! I took my vehicle in for a specific problem, but rolled out with additional issues found and fixed. Was a considerable more expensive experience than I took my vehicle in for a specific problem, but rolled out with additional issues found and fixed. Was a considerable more expensive experience than I was expecting, but happy that my vehicle will be safe to drive. Unlike previous visits, I only noticed one thing .. and the vehicle was not cleaned up or washed like it was in the past. More

Good Service Had an excellent Service experience on my recent service trip to get my punctured tire repair. Very structured staff and the response was very quick. Had an excellent Service experience on my recent service trip to get my punctured tire repair. Very structured staff and the response was very quick. More

Great experience purchasing a car My wife and I were very impressed with our salesman Chris Winters. He was extremely knowledgeable, courteous and friendly. He was not “pushy” at all: My wife and I were very impressed with our salesman Chris Winters. He was extremely knowledgeable, courteous and friendly. He was not “pushy” at all: he let the car speak for itself. We were fortunate to have met Chris and would recommend him to anyone looking to buy a car. More

Repair malfunctioning key (which really wasn't). Aaron got me a loaner car and then followed up with the key problem. He discovered the key was the wrong one for my new Honda. I found the right on Aaron got me a loaner car and then followed up with the key problem. He discovered the key was the wrong one for my new Honda. I found the right one at home and it solved my problem. In the meantime he suggested I have my 6 mo oil change and tire rotation while I was already signed in at the Service Department.. This meant I didn't have to return the car a second time, More

A pretty good overall experience First time to buy a vehicle from Frist Texas Honda. It was a great experience. The dealers move and respond very quickly. I worked with Kevin Sie First time to buy a vehicle from Frist Texas Honda. It was a great experience. The dealers move and respond very quickly. I worked with Kevin Siebert, and he’s very kind and knowledgeable on what he sales. He does a great job handling any of the questions I have and tried everything to get me a good deal on the Holiday Sale. From what I have seen, he works hard to really focuses on providing a great experience to customers. Besides, the rest of the staff I met are also super friendly and very considerate. More