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First Texas Honda
Austin, TX
2,637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,637 reviews
January 01, 2018
Easy Purchase! Once I knew which vehicle I wanted and could afford, things were handled by Alex very swiftly! Even though my credit union caused a couple delays it a Once I knew which vehicle I wanted and could afford, things were handled by Alex very swiftly! Even though my credit union caused a couple delays it as a fun experience! More
by Anthony - Shortblondeguy . Com
Employees Worked With
Alex Herrera
Helpful January 01, 2018
Service & Tire Replacement Service was done in a timely manner. My service rep was occupied and so Andre took care of me so I did not have to wait. Eric helped me compare tire p Service was done in a timely manner. My service rep was occupied and so Andre took care of me so I did not have to wait. Eric helped me compare tire prices with the competition and that helped in my selection of Kumho tires for my CR-V. I decided to get the tires replaced here as I thought the price was competitive and could utilize lifetime wheel alignment together with future service calls and get both done in one stop. If the tires perform well I will consider it for my Accord as well. More
by Joseph
Employees Worked With
Andre Kamouie, Eric Schoen
January 01, 2018
Service Review The service done on my car was good quality. AJ was very helpful in answering my questions and he was friendly throughout, giving me confidence in the The service done on my car was good quality. AJ was very helpful in answering my questions and he was friendly throughout, giving me confidence in the work done. More
by BR
Employees Worked With
AJ Cuevas
December 31, 2017
Meeting Jack Wright as my new Service Advisor Since Trudy Adams no longer works there, it was recommended by a friend that I use Jack Wright. The wrench showed my oil at 15 (for the past 3 weeks) Since Trudy Adams no longer works there, it was recommended by a friend that I use Jack Wright. The wrench showed my oil at 15 (for the past 3 weeks) so I made an appointment for service, with Angelica, last week. Jack greeted me and told me it would take about 1 1/2 hours, unless there was a problem with the car. I stayed in the waiting area and in a little over an hour, Natasha Perkins found me to say the car was ready!! Good news. She was very pleasant and patient as she gave me my paperwork and I paid the bill. It was a very positive experience at your dealership with excellent service. Thank you so much! More
by cold brew coffee
Employees Worked With
Bobby Mills, Jack Wright, Natasha Perkins, Angelica Gomez
December 30, 2017
Smooth First Car-buying Experince From start to finish the whole car buying process was very easy and got me the car i wanted. Compared to what i was expecting from other dealerships t From start to finish the whole car buying process was very easy and got me the car i wanted. Compared to what i was expecting from other dealerships this was a significantly less painful experience. Liz was quite helpful with procuring the car and making sure its got the right specs and I feel like she was putting more work into it and getting me more correspondences compared to other dealerships. I felt like the financial process was fast and well explained while i still felt like i got great value. Kristin Hiler also helped quite a bit for this part. Im very happy with my car as well, which is most important to me. More
by Kenneth Funk
Employees Worked With
Liz Files, Kristin Hiler, Renee Velasco
December 30, 2017
Service Assistance I was very satisfied with the efficient and courteous service, especially on a very busy and cold day. I was worked in and was informed as to what I n I was very satisfied with the efficient and courteous service, especially on a very busy and cold day. I was worked in and was informed as to what I needed to do in keeping my car up to par. Mr. Bain did an excellent job with the entire process and with a reasonable charge I was happy in being able in leaving in a good frame of mind. More
by johnbohn@aol.com
Employees Worked With
Anthony Bain
December 30, 2017
Experience of buying an HRV It is already a fun thing to do... buy a new car, but Karl Lewis and the folks at First Texas Honda make it a real pleasure. Karl is a friendly guy an It is already a fun thing to do... buy a new car, but Karl Lewis and the folks at First Texas Honda make it a real pleasure. Karl is a friendly guy and eager to help you. He's been at First Texas Honda for much of his career and really knows the business. All of the staff at First Texas work well together and it shows. Our experience was very enjoyable and things were done efficiently. I will definitely by my next car from Karl. More
by EngineerGirl_12/2017
Employees Worked With
Karl Lewis, Jay Jank, Attila Kun
December 30, 2017
Purchase of CRV Excellent Service provided by Eddie S and associates. They found just the 2018 CRV color I wanted and had it delivered at superior speed. Thanks for Excellent Service provided by Eddie S and associates. They found just the 2018 CRV color I wanted and had it delivered at superior speed. Thanks for going above and beyond. More
by joyce a
Employees Worked With
Attila Kun, Eddie Sifuentes
December 29, 2017
Superb service Jay Jank is our new service supervisor. He is professional, courteous, and answered my repeated question patiently. Even though I miss Trudy who h Jay Jank is our new service supervisor. He is professional, courteous, and answered my repeated question patiently. Even though I miss Trudy who had helped me for 20 years. Jay is just as nice. So glad to have him as our service supervisor. All the other staffs are really nice and professional from checking in to exit. That is why we stay with First Honda for 30 years (ever since it was located at 2222. Amy Lam More
by ALHonda
Employees Worked With
Jay Jank
December 29, 2017
The Only Place Ill ever buy a car! The First Texas Honda Team is wonderful. From the State of the Art Facilities to the warm hearted staff. The dealership knows what they are doing and The First Texas Honda Team is wonderful. From the State of the Art Facilities to the warm hearted staff. The dealership knows what they are doing and why they are doing it. Thanks Naji and Lance for the deal of a lifetime. Mike S in finance was born to do his job, great guy! More
by Happy Guy
Employees Worked With
Naji Abi-Habib, Allen Clauss, Alex Herrera, Lance Payne, Mike Schwartz
