First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,642 reviews
Purchase of CRV Excellent Service provided by Eddie S and associates. They found just the 2018 CRV color I wanted and had it delivered at superior speed. Thanks for Excellent Service provided by Eddie S and associates. They found just the 2018 CRV color I wanted and had it delivered at superior speed. Thanks for going above and beyond. More
Smooth First Car-buying Experince From start to finish the whole car buying process was very easy and got me the car i wanted. Compared to what i was expecting from other dealerships t From start to finish the whole car buying process was very easy and got me the car i wanted. Compared to what i was expecting from other dealerships this was a significantly less painful experience. Liz was quite helpful with procuring the car and making sure its got the right specs and I feel like she was putting more work into it and getting me more correspondences compared to other dealerships. I felt like the financial process was fast and well explained while i still felt like i got great value. Kristin Hiler also helped quite a bit for this part. Im very happy with my car as well, which is most important to me. More
Service Assistance I was very satisfied with the efficient and courteous service, especially on a very busy and cold day. I was worked in and was informed as to what I n I was very satisfied with the efficient and courteous service, especially on a very busy and cold day. I was worked in and was informed as to what I needed to do in keeping my car up to par. Mr. Bain did an excellent job with the entire process and with a reasonable charge I was happy in being able in leaving in a good frame of mind. More
The Only Place Ill ever buy a car! The First Texas Honda Team is wonderful. From the State of the Art Facilities to the warm hearted staff. The dealership knows what they are doing and The First Texas Honda Team is wonderful. From the State of the Art Facilities to the warm hearted staff. The dealership knows what they are doing and why they are doing it. Thanks Naji and Lance for the deal of a lifetime. Mike S in finance was born to do his job, great guy! More
Superb service Jay Jank is our new service supervisor. He is professional, courteous, and answered my repeated question patiently. Even though I miss Trudy who h Jay Jank is our new service supervisor. He is professional, courteous, and answered my repeated question patiently. Even though I miss Trudy who had helped me for 20 years. Jay is just as nice. So glad to have him as our service supervisor. All the other staffs are really nice and professional from checking in to exit. That is why we stay with First Honda for 30 years (ever since it was located at 2222. Amy Lam More
Karl Lewis is a pleasure to deal with and extremely helpful! My wife and I leased 2 vehicles this week marking our 8th new Honda from First Texas Honda and Karl Lewis. Karl Lewis is a pleasure to deal with and e My wife and I leased 2 vehicles this week marking our 8th new Honda from First Texas Honda and Karl Lewis. Karl Lewis is a pleasure to deal with and extremely knowledgeable and helpful! We had very good experiences with both Kristin Hiler and Cres Celestino in the business office who represented the dealership well. I would like to give a special thanks to Allen Clauss and Naji Abi-Habib as well who treated my wife and I with courtesy and respect. Thank you First Texas Honda! The Gilbert's More
Great service! This dealership blew me away, everyone is so friendly and I loved that there was a coffee bar and an area for my kids to play while I was buying a new This dealership blew me away, everyone is so friendly and I loved that there was a coffee bar and an area for my kids to play while I was buying a new car. I can't wait to continue going there for my car to be serviced. It makes me feel more comfortable to bring the kids knowing that the kids area is there! Also they give a free rental car anytime the car is being serviced, so this is really convenient! More
Happy with my new car People were friendly. When I asked for changes, with reasons to support them, they were made. No one hovered. No one pushed. People were timely in People were friendly. When I asked for changes, with reasons to support them, they were made. No one hovered. No one pushed. People were timely in their responses. More
Excellent service! Karl was very professional and had the customer’s interest in mind. He was very knowleagable and helpful, making this process smooth and pleasant. I w Karl was very professional and had the customer’s interest in mind. He was very knowleagable and helpful, making this process smooth and pleasant. I will definitely recommend him to other potential customers. Great interpersonal skills! More
Oil, Tire Rotation, Multi-point Service Received good advice for Brake replacement Vehicle was taken in at the appointed time and returned to me on time Thanks for the excellent / custome Received good advice for Brake replacement Vehicle was taken in at the appointed time and returned to me on time Thanks for the excellent / customer friendly and consistent High Quality Service More