First Texas Honda
Austin, TX
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Express service The express service while not so fast was pleasant and good. Employees and facilities were very good. I will be back for all my other service needs The express service while not so fast was pleasant and good. Employees and facilities were very good. I will be back for all my other service needs More
Excellent service! Nathan was able to find the color and the car I was looking for. The update on the new features of my car was very helpful. Nathan was able to find the color and the car I was looking for. The update on the new features of my car was very helpful. More
New CRV It was time for me to purchase a new car. Rod asked if he could assist us, but he was not aggressive. I appreciate his style; he answered questions wh It was time for me to purchase a new car. Rod asked if he could assist us, but he was not aggressive. I appreciate his style; he answered questions when we asked them. He allowed us to look at the cars & do a test drive. He allowed us to think & discuss without trying to be in the middle of our conversation. Once I made a decision he worked on the paperwork & guided us through. I am happy with my experience. I recommend Roderick Young. More
Total failure no common courtesy If there was a way to give less than one star I would. Roderick Young and the automated email system were bombarding me to come test drive the CRV-EX If there was a way to give less than one star I would. Roderick Young and the automated email system were bombarding me to come test drive the CRV-EX that I was interested in. They kept sending me reminder emails until I arrived there at 5:30 p.m. Upon arrival Young was nowhere to be seen. He came after a while and said there were no cars to test drive and the one he had sold just before I came. I knew he was lying because in my last email I happened to mention that I was not trading in my car but selling it to a private party. I immediately knew that he wanted to make money off my trade plus his commission and therefore it would not profit him to sell to me. One thing is for sure -- with 3 other Honda dealers in Central Texas I will never buy a car from this dealership. They were much better when they were on Koenig Lane --our family's first two new Hondas -- in 1994 and 1995 -- were bought from them at that location. Update after manager's response on 5/2/17: If Roderick told you he offered to show me the Touring it makes two of us he lied to. He offered to show/let me test drive NOTHING. He just sent me packing. Besides if the Touring did not have power seats it would not have worked for me anyway. I am looking for a car with power driver's seats. More reason I will never buy from you again. Your salespeople lie to cover up their lies. I bought my third new Honda from Howdy in 2010 and am going back to them for my fourth new one. More
Excellent service and response. First Texas Honda continues to lead in friendly, professional and courteous attention to the customer. Karl Lewis continues to provide exceptional att First Texas Honda continues to lead in friendly, professional and courteous attention to the customer. Karl Lewis continues to provide exceptional attention to the customer's needs and continues to deliver solutions and great Honda products. His leadership makes a difference and excellent customer service. More
Easiest car-buying experience ever! I've now bought three cars from First Texas Honda. Jorge Vega made the process so easy. I was in and out of the dealership with my new car in no time. I've now bought three cars from First Texas Honda. Jorge Vega made the process so easy. I was in and out of the dealership with my new car in no time. Thank you Jorge! More
certified used car I was referred by an acquaintance and had a good experience. I would recommend my sales rep and the dealership. I hope to own the car for at least 5 y I was referred by an acquaintance and had a good experience. I would recommend my sales rep and the dealership. I hope to own the car for at least 5 years so I'm looking fwd to a good relationship. More
Excellent hassle free experience I think the title says it all. Who would have thought buying a car would be fun ! Gregory is a very knowledgable and low pressure saleman. He lets you I think the title says it all. Who would have thought buying a car would be fun ! Gregory is a very knowledgable and low pressure saleman. He lets you define what your limits and expectations are and then shows you the options available that fit your criteria. At no point did we feel pressured, rushed or influenced in any way. Plan to recommend to my kids for their next car purchase. More
New car Fast helpful experience. Would recommend to anyone looking for a new car. Everyone involved from reception to finance helpful and friendly. Nice clean Fast helpful experience. Would recommend to anyone looking for a new car. Everyone involved from reception to finance helpful and friendly. Nice clean atmosphere. Professional More
Great experience! Our experience was quick, efficient, and we were able to get the exact vehicle we wanted . While there was little negotiation with the price due to t Our experience was quick, efficient, and we were able to get the exact vehicle we wanted . While there was little negotiation with the price due to the slim margins, we were able to get the price we wanted and the finance rate was exceptional. More