First Texas Honda

Great Experience with Airbag Recall I have only used this dealership one time. It was for a recall to the passenger airbag of my Honda Civic. For this task, they did an excellent job. I I have only used this dealership one time. It was for a recall to the passenger airbag of my Honda Civic. For this task, they did an excellent job. I dropped the car off in the morning, and they gave me a ride to work. They did a check of the car while they had it in for the recall repair. They e-mailed me a report from that check, and e-mailed me that afternoon when it was done. They also washed the car when they were finished. Overall, they did an excellent job. More

New car with an awesome experience Just bought a new car here. Jesse Sims was a big help. No high pressure sales, but had all the answers to my questions. The dealership facilities are Just bought a new car here. Jesse Sims was a big help. No high pressure sales, but had all the answers to my questions. The dealership facilities are amazing. More

It was great The service was great. I dropped my car off in the morning and got shuttled home. The shuttle came back to pick me up and I got my car as soon as I go The service was great. I dropped my car off in the morning and got shuttled home. The shuttle came back to pick me up and I got my car as soon as I got to the service department. I would have liked an update call to see if my car was going to be ready though. I had to call so he could tell me it was. More

what a delightful experience! Well it had to be one of the most easiest and pleasant experience I'very ever had with a dealership!!! To put it simply, , why look anywhere else. Well it had to be one of the most easiest and pleasant experience I'very ever had with a dealership!!! To put it simply, , why look anywhere else. Looking for my next car there soon!!! Eric J Meüth More

Bad attitude dealer I visited First Texas Honda to buy a car either new or used one. I found one but there was gab between I and dealer shop. I gave up the car. By th I visited First Texas Honda to buy a car either new or used one. I found one but there was gab between I and dealer shop. I gave up the car. By then it was normal. But they found two used one and it looks good for me. The dealer check out sale price for me and told me the price. I response him about my expected sale price then he suddenly stand up and almost anger to me and said a word. He mentioned a word but i don't remember what he mentioned. But feel like it was very rude to customer. I was so embarrassed because of the dealer reaction. I think it is nothing strange a gap between dealer and customer. But his reaction made me very disappoint the dealer shop. I had a good image about First Texas Honda. Bu not any more. More

Excellent Service The interactions I have had with the service department are excellent with courteous and respectful service staff. These will be the reason for buyin The interactions I have had with the service department are excellent with courteous and respectful service staff. These will be the reason for buying more Honda's in the future. More

Excellent Sales Person While I am disappointed in not being able to get the car I had made an appointment for, (It was sold before I could see it), the sales person/product While I am disappointed in not being able to get the car I had made an appointment for, (It was sold before I could see it), the sales person/product specialist, Cody Basch, is one the nicest and most pleasant sales person I have ever worked with. He is courteous, genuine, and respectful. He went over and beyond to help me get what I wanted. It was not his fault that I did not walk out of there with Honda car keys. The added superior customer service that needs to be commended is his parting comment to me, " Ms. Arimes, I will be on the lookout for what you want and will be in touch." I paraphrased the brief conversation, but I felt my needs and concerns were noted as I left the store. That is excellent customer service! More

Trade in of a lease car and purchased another Our sales consultant was very helpful in finding the right vehicle and the finance representative was excellent. Only thing I would like to see bette Our sales consultant was very helpful in finding the right vehicle and the finance representative was excellent. Only thing I would like to see better is the speed from decision to drive out. A bit of waiting was involved. More

Warranty recall service Jay made dropping my car off a convenient as possible and I appreciate his willingness to minimize the impact on my schedule. He was very focused on Jay made dropping my car off a convenient as possible and I appreciate his willingness to minimize the impact on my schedule. He was very focused on serving my needs More

Service experience Jay Jank and everyone I interacted with at the service department was awesome. My car was serviced quickly and it was a hassle free experience. Jay Jank and everyone I interacted with at the service department was awesome. My car was serviced quickly and it was a hassle free experience. More